Nursing home
Douglas Manor
103 North Road, Windham, CT 06280 · Map
For profit - Limited Liability company · Part of Ryders Health Management (8 facilities) · 90 certified beds
Douglas Manor is a Medicare-certified nursing home in Windham, Connecticut. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.53 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Apr 22, 2025 cited 24 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Douglas Manor compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.53 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.97 | 2.28 | 2.34 | below avg |
| Nursing staff turnover | 41.7% | 37.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 24.0 | 12.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Douglas Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 15, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Oct 15, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 18, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Aug 18, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Aug 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Apr 22, 2025 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Apr 22, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 103 North Road
Windham, CT 06280 - CMS certification #
- 075258
- Ownership
- For profit - Limited Liability company
- Certified beds
- 90
- Avg residents/day
- 84.9
- Provider type
- Medicare and Medicaid
- First certified
- 1976-04-08
- Chain
- Ryders Health Management (8 facilities)
- Setting
- Urban
Part of Ryders Health Management
Ryders Health Management operates 8 nursing facilities across the United States. View all Ryders Health Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Douglas Manor using Google Maps.
Other public records
- Website says Nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Douglas Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24/7 Skilled Nursing Supervision
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Windham Community Memorial Hospital, Willimantic. 3.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Saint Josephs Living Center, Inc., Windham. 1.4 miles away, straight line.
- Nearest home health agency office
- Staff Mates Homecare, Hebron. 11.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Willimantic Pharmacy. 2.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06280 as micropolitan (micropolitan low commuting).
- Dialysis within 15 miles
- Davita Windham Dialysis Center, North Windham, 2.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Norwich Dialysis, Norwich, 13.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 06280.
- Nearest geriatric medicine practice
- Windham Community Memorial Hospital Inc, Willimantic. 3.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Nothing on record |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Douglas Manor a good nursing home?
CMS gives Douglas Manor an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Douglas Manor staffed?
Douglas Manor reports 3.53 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Douglas Manor had inspection problems?
Its most recent CMS inspection cited 24 deficiencies.
How many beds does Douglas Manor have?
Douglas Manor is certified for 90 beds.