Nursing home
Complete Care at Kimberly Hall-South
1 Emerson Drive, Windsor, CT 06095 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 180 certified beds
Complete Care at Kimberly Hall-South is a Medicare-certified nursing home in Windsor, Connecticut. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.69 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Nov 19, 2024 cited 10 deficiencies.
- 1 fine totaling $14,728In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Kimberly Hall-South compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.69 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.83 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.28 | 2.34 | below avg |
| Nursing staff turnover | 21.6% | 37.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 12.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 1, 2025 inspection was corrected by June 12, 2025
Penalties in CMS records: 1 fine totaling $14,728, 1 total penalty.
What inspectors found at Complete Care at Kimberly Hall-South
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 3, 2025 · Full report (PDF) - Immediate jeopardy
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 3, 2025 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Feb 3, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Nov 19, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 19, 2024 · Full report (PDF) - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Nov 19, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 19, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Nov 19, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1 Emerson Drive
Windsor, CT 06095 - CMS certification #
- 075237
- Ownership
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 105.0
- Provider type
- Medicare and Medicaid
- First certified
- 1975-11-01
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Kimberly Hall-South using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Kimberly Hall-South says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- St Francis Hospital & Medical Center, Hartford. 4.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Complete Care at Kimberly Hall North, Windsor. 0.0 miles away, straight line.
- Nearest home health agency office
- Trinity Health Of New England At Home, Hartford. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06095 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hartford Dialysis, Hartford, 3.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Of Western Hartford, Bloomfield, 3.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Bloomfield Dialysis, Bloomfield, 4.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 06095.
Trinity Health Of New England At Home, office in Hartford, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hartford Healthcare At Home, office in East Hartford, 5.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Beacon Hospice, An Amedisys Company, office in East Hartford, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Connecticut Geriatric Specialty Group PC, West Hartford. 4.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Nothing on record |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Kimberly Hall-South a good nursing home?
CMS gives Complete Care at Kimberly Hall-South an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Kimberly Hall-South staffed?
Complete Care at Kimberly Hall-South reports 3.69 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Complete Care at Kimberly Hall-South had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Complete Care at Kimberly Hall-South have?
Complete Care at Kimberly Hall-South is certified for 180 beds.