Nursing home
Willow Pass Healthcare Center
3318 Willow Pass Road, Concord, CA 94519 · Map
For profit - Corporation · Part of Pratap Poddatoori (6 facilities) · 81 certified beds
Willow Pass Healthcare Center is a Medicare-certified nursing home in Concord, California. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.93 hours per resident per day, below the California average of 4.51. Its most recent inspection on Oct 14, 2022 cited 20 deficiencies.
- 1 fine totaling $45,702In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Pass Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.93 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.60 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 58.9% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 26, 2026 inspection was corrected by April 14, 2026
Penalties in CMS records: 1 fine totaling $45,702, 2 total penalties, 1 Medicare payment denial.
What inspectors found at Willow Pass Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 26, 2026 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 26, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Sep 7, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jul 9, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide a bathroom in or located near each resident’s room.
Environmental Deficiencies · Apr 25, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 11, 2024 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Feb 21, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 31, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3318 Willow Pass Road
Concord, CA 94519 - CMS certification #
- 055241
- Ownership
- For profit - Corporation
- Certified beds
- 81
- Avg residents/day
- 76.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Pratap Poddatoori (6 facilities)
- Setting
- Urban
Part of Pratap Poddatoori
Pratap Poddatoori operates 6 nursing facilities across the United States. View all Pratap Poddatoori facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Pass Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- John Muir Medical Center - Concord Campus, Concord. 0.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Diablo Valley Post Acute, Concord. 1.1 miles away, straight line.
- Nearest home health agency office
- Health Is Wealth Home Health Agency LLC, Concord. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94519 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc San Miguel, Concord, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Concord Dialysis Center, Concord, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fresenius Medical Care - Diablo Concord, Pleasant Hill, 2.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 29 Medicare hospices tell CMS they serve ZIP code 94519.
Modevie Hospice, office in Concord, 0.6 miles away, straight line
Sequoia Hospice East Bay, office in Concord, 1.8 miles away, straight line
Continuum Care Hospice LLC, office in Concord, 2.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Suprabha Jain, MD, Pleasant Hill. 3.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Willow Pass Healthcare Center a good nursing home?
CMS gives Willow Pass Healthcare Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Pass Healthcare Center staffed?
Willow Pass Healthcare Center reports 3.93 total nurse hours per resident per day, compared with the California average of 4.51.
Has Willow Pass Healthcare Center had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Willow Pass Healthcare Center have?
Willow Pass Healthcare Center is certified for 81 beds.