Nursing home
San Juan Hills Healthcare Center
31741 Rancho Viejo Road, San Juan Capistrano, CA 92675 · Map
For profit - Limited Liability company · Part of Aspen Skilled Healthcare (34 facilities) · 45 certified beds
San Juan Hills Healthcare Center is a Medicare-certified nursing home in San Juan Capistrano, California. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.76 hours per resident per day, above the California average of 4.51. Its most recent inspection on Nov 15, 2024 cited 28 deficiencies.
- 1 fine totaling $3,174In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How San Juan Hills Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.76 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.77 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.60 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 32.7% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 28.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $3,174, 1 total penalty.
What inspectors found at San Juan Hills Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Jan 22, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 31741 Rancho Viejo Road
San Juan Capistrano, CA 92675 - CMS certification #
- 555763
- Ownership
- For profit - Limited Liability company
- Certified beds
- 45
- Avg residents/day
- 42.6
- Provider type
- Medicare
- First certified
- 2000-08-31
- Chain
- Aspen Skilled Healthcare (34 facilities)
- Setting
- Urban
Part of Aspen Skilled Healthcare
Aspen Skilled Healthcare operates 34 nursing facilities across the United States. View all Aspen Skilled Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around San Juan Hills Healthcare Center using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Providence Mission Hospital, Mission Viejo. 4.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Capistrano Beach Care Center, Dana Point. 3.7 miles away, straight line.
- Nearest home health agency office
- Transition Care Telemetry, Inc, San Juan Capistrano. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- OC Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92675 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita San Juan Capistrano South Dialysis, San Juan Capistrano, 0.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc-San Juan Capistrano, San Juan Capistrano, 0.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Mission Viejo Dialysis, Mission Viejo, 4.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 78 Medicare hospices tell CMS they serve ZIP code 92675.
Cabrillo Hospice, office in San Juan Capistrano, 1.0 mile away, straight line (CMS family survey rating 2 of 5 stars)
Transition Care Telemetry, Inc., office in San Juan Capistrano, 1.6 miles away, straight line
West Coast Healthcare, LLC, office in San Juan Capistrano, 2.9 miles away, straight line - Nearest geriatric medicine practice
- Roger Tran, MD, San Juan Capistrano. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is San Juan Hills Healthcare Center a good nursing home?
CMS gives San Juan Hills Healthcare Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is San Juan Hills Healthcare Center staffed?
San Juan Hills Healthcare Center reports 4.76 total nurse hours per resident per day, compared with the California average of 4.51.
Has San Juan Hills Healthcare Center had inspection problems?
Its most recent CMS inspection cited 28 deficiencies.
How many beds does San Juan Hills Healthcare Center have?
San Juan Hills Healthcare Center is certified for 45 beds.