Nursing home
Quartz Hill Post Acute
2120 Benton Drive, Redding, CA 96003 · Map
For profit - Limited Liability company · Part of West Harbor Healthcare (8 facilities) · 115 certified beds
Quartz Hill Post Acute is a Medicare-certified nursing home in Redding, California. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.55 hours per resident per day, above the California average of 4.51. Its most recent inspection on Feb 13, 2025 cited 5 deficiencies.
- 3 fines totaling $10,537In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Quartz Hill Post Acute compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.55 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.70 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 41.9% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $10,537, 3 total penalties.
What inspectors found at Quartz Hill Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Feb 28, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 13, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jan 23, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 24, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jun 24, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 24, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2120 Benton Drive
Redding, CA 96003 - CMS certification #
- 555356
- Ownership
- For profit - Limited Liability company
- Certified beds
- 115
- Avg residents/day
- 104.2
- Provider type
- Medicare and Medicaid
- First certified
- 1989-04-10
- Chain
- West Harbor Healthcare (8 facilities)
- Setting
- Urban
Part of West Harbor Healthcare
West Harbor Healthcare operates 8 nursing facilities across the United States. View all West Harbor Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Quartz Hill Post Acute using Google Maps.
Other public records
- Website says Nurse 24 hours a day, 3 meals a day
Full public records, with dates and sources
Care and services
From the community’s website
What Quartz Hill Post Acute says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nursing staff delivers 24-hour care with professionalism, compassion, and a deep understanding of each patient’s unique needs.
(page, checked Oct 15, 2026) - 3 meals a day.
Three meals a day, tray services, and snacks.
(page, checked Oct 12, 2026) - Smoking only in designated areas.
Smoking is permitted in designated outdoor areas.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Shasta Regional Medical Center, Redding. 1.0 mile away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Vibra Hospital of Northern California D/p SNF, Redding. 0.9 miles away, straight line.
- Nearest home health agency office
- Mercy Home Care, Redding. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 96003 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Redding Dialysis Center, Redding, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Dci Redding, Redding, 1.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 96003.
Mercy Hospice, office in Redding, 1.0 mile away, straight line (CMS family survey rating 5 of 5 stars)
Interim Healthcare Hospice, office in Redding, 1.1 miles away, straight line
Bristol Hospice - Redding, office in Redding, 2.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Seema Rao, MD, Ukiah. 109.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- Wildfire risk to homes
- In Redding, CA, risk to homes is greater than 76% of communities in California and 96% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively high, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Quartz Hill Post Acute a good nursing home?
CMS gives Quartz Hill Post Acute an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Quartz Hill Post Acute staffed?
Quartz Hill Post Acute reports 4.55 total nurse hours per resident per day, compared with the California average of 4.51.
Has Quartz Hill Post Acute had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Quartz Hill Post Acute have?
Quartz Hill Post Acute is certified for 115 beds.