For profit - Limited Liability company ·
145 certified beds ·
Medicare and Medicaid
· Part of Country Villa Health Services (6 facilities)
1
Overall CMS Rating
★☆☆☆☆
Plaza Healthcare Center is a Medicare-certified nursing home in Santa Ana, California. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.11 hours per resident per day, below the California average of 4.51. Its most recent inspection on Jun 16, 2025 cited 29 deficiencies. Note: it carries a CMS abuse icon.
CMS Abuse Icon: this facility has an active abuse icon on its CMS record.
2 fines totaling $4,587 in CMS records.
2 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★★★☆☆ 3/5
Quality Measures
No data
Long-Stay QM
No data
Short-Stay QM
★☆☆☆☆ 1/5
How Plaza Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
4.11
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.31
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.68
2.64
2.34
above avg
Nursing staff turnover
45.2%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
29.0
15.4
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.11
Total Nurse Hrs/Resident/Day
0.31
RN Hrs/Resident/Day
1.12
LPN Hrs/Resident/Day
2.68
Aide Hrs/Resident/Day
3.86
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
45.2%
Registered Nurses
69.2%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Jun 16, 2025
Most Recent Inspection Date
29
Total Deficiencies Found
80
Health Inspection Score
2
Number of Fines
What inspectors found at Plaza Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Minimal
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Feb 26, 2026
Minimal
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Dec 23, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Aug 7, 2025
Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 7, 2025
Potential for harm
Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies · Aug 7, 2025
Minimal
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Administration Deficiencies · Aug 7, 2025
Minimal
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.Nutrition and Dietary Deficiencies · Aug 7, 2025
Minimal
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Nutrition and Dietary Deficiencies · Aug 7, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jun 16, 2025
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Jun 16, 2025
Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Resident Rights Deficiencies · Jun 16, 2025
Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 16, 2025
About This Facility
Address
1209 Hemlock Way Santa Ana, CA 92707
CMS Certification #
055206
Ownership
For profit - Limited Liability company
Certified Beds
145
Avg Residents/Day
136.0
Provider Type
Medicare and Medicaid
First Certified
1979-08-01
Chain
Country Villa Health Services (6 facilities)
Setting
Urban
Part of Country Villa Health Services
6
Facilities Nationwide
Country Villa Health Services operates 6 nursing facilities across the United States.
CMS gives Plaza Healthcare Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Plaza Healthcare Center reports 4.11 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 29 deficiencies.
Plaza Healthcare Center is certified for 145 beds.
Admissions at Plaza Healthcare Center
For admissions, availability and rehab questions, call (714) 546-1966. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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