For profit - Individual ·
181 certified beds ·
Medicare and Medicaid
1
Overall CMS Rating
★☆☆☆☆
Novato Healthcare Center is a Medicare-certified nursing home in Novato, California. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.29 hours per resident per day, below the California average of 4.51. Its most recent inspection on Nov 13, 2025 cited 51 deficiencies. Note: it carries a CMS abuse icon.
CMS Abuse Icon: this facility has an active abuse icon on its CMS record.
2 fines totaling $90,206 in CMS records.
3 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★★★★☆ 4/5
Quality Measures
★☆☆☆☆ 1/5
Long-Stay QM
★☆☆☆☆ 1/5
Short-Stay QM
No data
How Novato Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
4.29
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.49
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.98
2.64
2.34
above avg
Nursing staff turnover
40.8%
38.1%
46.4%
above avg
Deficiencies cited, last inspection
51.0
15.4
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.29
Total Nurse Hrs/Resident/Day
0.49
RN Hrs/Resident/Day
0.82
LPN Hrs/Resident/Day
2.98
Aide Hrs/Resident/Day
3.94
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
40.8%
Registered Nurses
61.5%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Nov 13, 2025
Most Recent Inspection Date
51
Total Deficiencies Found
368
Health Inspection Score
2
Number of Fines
What inspectors found at Novato Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Quality of Life and Care Deficiencies · Mar 25, 2026
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Dec 31, 2025
Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 31, 2025
Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care Planning Deficiencies · Dec 3, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 20, 2025
Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 20, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Nov 13, 2025
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Nov 13, 2025
Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.Nutrition and Dietary Deficiencies · Nov 13, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Nov 13, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Nov 13, 2025
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Nov 13, 2025
About This Facility
Address
1565 Hill Road Novato, CA 94947
CMS Certification #
555844
Ownership
For profit - Individual
Certified Beds
181
Avg Residents/Day
169.0
Provider Type
Medicare and Medicaid
First Certified
2007-10-31
Setting
Urban
Location & Nearby
Explore the area around Novato Healthcare Center using Google Maps.
CMS gives Novato Healthcare Center an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Novato Healthcare Center reports 4.29 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 51 deficiencies.
Novato Healthcare Center is certified for 181 beds.
Admissions at Novato Healthcare Center
For admissions, availability and rehab questions, call (415) 897-6161. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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