Nursing home
Novato Healthcare Center
1565 Hill Road, Novato, CA 94947 · Map
For profit - Individual · 181 certified beds
Novato Healthcare Center is a Medicare-certified nursing home in Novato, California. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.29 hours per resident per day, below the California average of 4.51. Its most recent inspection on Nov 13, 2025 cited 51 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $90,206In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Novato Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.29 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.98 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 40.8% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 51.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $90,206, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Novato Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Mar 25, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 20, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 20, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 13, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Nov 13, 2025 · Full report (PDF) - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Nov 13, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 13, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 13, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Nov 13, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1565 Hill Road
Novato, CA 94947 - CMS certification #
- 555844
- Ownership
- For profit - Individual
- Certified beds
- 181
- Avg residents/day
- 169.0
- Provider type
- Medicare and Medicaid
- First certified
- 2007-10-31
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Novato Healthcare Center using Google Maps.
Other public records
- Kitchen 3 inspections by Marin County Environmental Health Services since 2023; latest Only Minor Violation(s) Found, grade Green placard (February 2026)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Marin County Environmental Health Services: Novato Healthcare Center
- Feb 26, 2026 (routine): Only Minor Violation(s) Found, grade Green placard.
1 violation
- Hot and cold holding temperatures
- Mar 11, 2025 (routine): Only Minor Violation(s) Found, grade Green placard.
1 violation
- Hot and cold holding temperatures
- Oct 31, 2023 (routine): Only Minor Violation(s) Found, grade Green placard.
1 violation
- CHSC 114189
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Green placard: Pass. Yellow placard: Conditional pass; follow-up required. Red placard: Closed.
Location and nearby care
- Nearest hospital with an emergency room
- Novato Community Hospital, Novato. 1.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Smith Ranch Skilled Nursing & Rehabilitation Cente, San Rafael. 6.0 miles away, straight line.
- Nearest home health agency office
- Kaiser Foundation Hospital Home Health - Novato, Novato. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Safeway. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94947 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita San Rafael Dialysis, San Rafael, 8.9 miles away, straight line (CMS rating 5 of 5 stars)
Shc Larkspur, Greenbrae, 10.4 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Kidney Care Of Petaluma, Petaluma, 11.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 94947.
Providence At Home With Compassus Hospice Care, Sonoma County, office in Petaluma, 10.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
By The Bay Health, office in Larkspur, 11.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Anchor Health, office in Petaluma, 13.5 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Permanente Medical Group Inc, Richmond. 16.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Novato, CA, risk to homes is greater than 59% of communities in California and 89% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively moderate, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Marin County Environmental Health Services kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Novato Healthcare Center a good nursing home?
CMS gives Novato Healthcare Center an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Novato Healthcare Center staffed?
Novato Healthcare Center reports 4.29 total nurse hours per resident per day, compared with the California average of 4.51.
Has Novato Healthcare Center had inspection problems?
Its most recent CMS inspection cited 51 deficiencies.
How many beds does Novato Healthcare Center have?
Novato Healthcare Center is certified for 181 beds.