For profit - Limited Liability company ·
70 certified beds ·
Medicare and Medicaid
· Part of The Ensign Group (329 facilities)
Top Rated Facility
5
Overall CMS Rating
★★★★★
Northbrook Healthcare Center is a Medicare-certified nursing home in Willits, California. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.99 hours per resident per day, below the California average of 4.51. Its most recent inspection on Apr 10, 2025 cited 4 deficiencies.
2 fines totaling $12,545 in CMS records.
2 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5
How Northbrook Healthcare Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
California avg
National avg
Total nurse staffing (hrs/resident/day)
3.99
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.44
0.65
0.68
below avg
Aide staffing (hrs/resident/day)
2.55
2.64
2.34
below avg
Nursing staff turnover
25.0%
38.1%
46.4%
below avg
Deficiencies cited, last inspection
4.0
15.4
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.99
Total Nurse Hrs/Resident/Day
0.44
RN Hrs/Resident/Day
1.00
LPN Hrs/Resident/Day
2.55
Aide Hrs/Resident/Day
3.65
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
25.0%
Registered Nurses—
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Apr 10, 2025
Most Recent Inspection Date
4
Total Deficiencies Found
36
Health Inspection Score
2
Number of Fines
What inspectors found at Northbrook Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental Deficiencies · Jan 30, 2026
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jan 30, 2026
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Jan 30, 2026
Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Nutrition and Dietary Deficiencies · Jan 30, 2026
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jan 30, 2026
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Jan 30, 2026
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Jan 30, 2026
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Dec 29, 2025
Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Apr 10, 2025
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Apr 10, 2025
Actual harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 5, 2025
Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies · Mar 27, 2023
About This Facility
Address
64 Northbrook Way Willits, CA 95490
CMS Certification #
056215
Ownership
For profit - Limited Liability company
Certified Beds
70
Avg Residents/Day
37.6
Provider Type
Medicare and Medicaid
First Certified
1973-04-01
Chain
The Ensign Group (329 facilities)
Setting
Rural
Part of The Ensign Group
329
Facilities Nationwide
The Ensign Group operates 329 nursing facilities across the United States.
CMS gives Northbrook Healthcare Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Northbrook Healthcare Center reports 3.99 total nurse hours per resident per day, compared with the California average of 4.51.
Its most recent CMS inspection cited 4 deficiencies.
Northbrook Healthcare Center is certified for 70 beds.
Admissions at Northbrook Healthcare Center
For admissions, availability and rehab questions, call (707) 459-5592. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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