Nursing home
North Pointe Care Center
500 Jessie Avenue, Sacramento, CA 95838 · Map
For profit - Limited Liability company · Part of Pacs Group (264 facilities) · 161 certified beds
North Pointe Care Center is a Medicare-certified nursing home in Sacramento, California. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.64 hours per resident per day, below the California average of 4.51. Its most recent inspection on Sep 13, 2024 cited 18 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How North Pointe Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.64 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.51 | 2.64 | 2.34 | below avg |
| Nursing staff turnover | 40.4% | 38.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 18.0 | 15.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 total penalty, 1 Medicare payment denial.
What inspectors found at North Pointe Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 4, 2026 · Full report (PDF) - Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 9, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Jan 9, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 500 Jessie Avenue
Sacramento, CA 95838 - CMS certification #
- 555400
- Ownership
- For profit - Limited Liability company
- Certified beds
- 161
- Avg residents/day
- 156.7
- Provider type
- Medicare and Medicaid
- First certified
- 1990-01-01
- Chain
- Pacs Group (264 facilities)
- Setting
- Urban
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around North Pointe Care Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, behavioral support
Full public records, with dates and sources
Care and services
From the community’s website
What North Pointe Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
Our skilled nursing facility provides 24-hour nursing care, individualized care plans, medication management, and support for complex clinical needs.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
The North Pointe Care Center skilled nursing facility provides nursing and rehabilitation services in Sacramento, CA, with care options ranging from post acute recovery to long-term, memory, hospice, and specialized care.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Care
(page, checked Oct 15, 2026) - Offers behavioral support.
We offer memory and behavioral care, dialysis support, as well as hospice care.
(page, checked Oct 15, 2026) - Provides transportation.
Social services include healthcare coordination, transportation, assessments, individual therapy, and support with personal and legal needs.
(page, checked Oct 12, 2026) - Smoke-free.
For the safety and welfare of all residents and staff, we are a non-smoking facility.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Kaiser Foundation Hospital - Sacramento, Sacramento. 4.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Windsor Care Center of Sacramento, Sacramento. 0.0 miles away, straight line.
- Nearest home health agency office
- Tfr - Home Health Agency, Sacramento. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95838 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Sacramento, Sacramento, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Natomas Dialysis, Sacramento, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Shc Wb Sacramento, Sacramento, 3.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 33 Medicare hospices tell CMS they serve ZIP code 95838.
Sonder Hospice Care, office in Sacramento, 1.6 miles away, straight line
Ahc Home Care Of Sacramento, office in North Sacramento, 3.2 miles away, straight line
American River Hospice Services, office in Sacramento, 3.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Sutter Valley Medical Foundation, Sacramento. 5.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Sacramento County Environmental Management Department kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is North Pointe Care Center a good nursing home?
CMS gives North Pointe Care Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is North Pointe Care Center staffed?
North Pointe Care Center reports 3.64 total nurse hours per resident per day, compared with the California average of 4.51.
Has North Pointe Care Center had inspection problems?
Its most recent CMS inspection cited 18 deficiencies.
How many beds does North Pointe Care Center have?
North Pointe Care Center is certified for 161 beds.