Nursing home
Eastern Plumas Hospital - Portola Campus D/P SNF
500 First Street, Portola, CA 96122 · Map
Government - Hospital district · 66 certified beds
Eastern Plumas Hospital - Portola Campus D/P SNF is a Medicare-certified nursing home in Portola, California. CMS rates it 2 out of 5 stars overall (5/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.71 hours per resident per day, above the California average of 4.51. Its most recent inspection on Jul 24, 2025 cited 14 deficiencies.
- 3 fines totaling $69,450In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Eastern Plumas Hospital - Portola Campus D/P SNF compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.71 | 4.51 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.83 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.84 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 36.5% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 14.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 24, 2025 inspection was corrected by August 21, 2025
Penalties in CMS records: 3 fines totaling $69,450, 3 total penalties.
What inspectors found at Eastern Plumas Hospital - Portola Campus D/P SNF
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jul 24, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Jul 24, 2025 · Full report (PDF) - Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · May 14, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 14, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · May 14, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Mar 25, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 20, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 500 First Street
Portola, CA 96122 - CMS certification #
- 555433
- Ownership
- Government - Hospital district
- Certified beds
- 66
- Avg residents/day
- 59.9
- Provider type
- Medicare and Medicaid
- First certified
- 1990-09-11
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Eastern Plumas Hospital - Portola Campus D/P SNF using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Eastern Plumas Hospital - Portola Campus, Portola. 0.1 miles away, straight line.
- Nearest Medicare nursing home
- Tahoe Forest Hospital D/p SNF, Truckee. 36.2 miles away, straight line.
- Nearest home health agency office
- Quincy Home Medical Services, Quincy. 27.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Loyalton Pharmacy, Barber, Haire Faire. 15.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 96122 as rural (rural area).
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 96122.
- Nearest geriatric medicine practice
- Hometown Health Management Company, Reno. 40.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Portola, CA, risk to homes is greater than 89% of communities in California and 99% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire very high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Eastern Plumas Hospital - Portola Campus D/P SNF a good nursing home?
CMS gives Eastern Plumas Hospital - Portola Campus D/P SNF an overall rating of 2 out of 5 stars, including 5/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Eastern Plumas Hospital - Portola Campus D/P SNF staffed?
Eastern Plumas Hospital - Portola Campus D/P SNF reports 4.71 total nurse hours per resident per day, compared with the California average of 4.51.
Has Eastern Plumas Hospital - Portola Campus D/P SNF had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Eastern Plumas Hospital - Portola Campus D/P SNF have?
Eastern Plumas Hospital - Portola Campus D/P SNF is certified for 66 beds.