Nursing home · Top rated by CMS
Carmel Hills Care Center
23795 W. R. Holman Highway, Monterey, CA 93940 · Map
For profit - Corporation · 99 certified beds
Carmel Hills Care Center is a Medicare-certified nursing home in Monterey, California. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.18 hours per resident per day, below the California average of 4.51. Its most recent inspection on Dec 19, 2024 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Carmel Hills Care Center compares
This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | California avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.18 | 4.51 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.70 | 2.64 | 2.34 | above avg |
| Nursing staff turnover | 36.0% | 38.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 15.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Carmel Hills Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 28, 2022 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 28, 2022
Show all 12 deficiencies
- Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Mar 28, 2022 - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Mar 28, 2022 - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Mar 28, 2022 - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Mar 28, 2022 - Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Mar 28, 2022 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Mar 28, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 28, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 23795 W. R. Holman Highway
Monterey, CA 93940 - CMS certification #
- 056055
- Ownership
- For profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 92.7
- Provider type
- Medicare and Medicaid
- First certified
- 1971-12-31
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Carmel Hills Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Carmel Hills Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Carmel Hills offers 24-hour nursing care as well as physical, occupation and speech therapy for both short- and long-term residents.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
We work with families to coordinate hospice care and understand the process.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private and semi-private rooms
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Community Hospital Of The Monterey Peninsula, Monterey. 3.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Westland House, Monterey. 2.3 miles away, straight line.
- Nearest home health agency office
- Choice Home Health Care, Monterey. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 93940 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Usrc Monterey Dialysis, Monterey, 0.9 miles away, straight line (CMS rating 5 of 5 stars)
Davita Marina Dialysis, Marina, 7.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Laurel Meadows Dialysis, Salinas, 12.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 93940.
Universal Health Net Monterey, Inc, office in Monterey, 2.4 miles away, straight line
Hospice Of The Central Coast, office in Monterey, 3.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Central Coast Vna & Hospice, Inc, office in Salinas, 11.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Shehab Saddy, MD, Monterey. 2.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, coastal flooding relatively moderate, wildfire relatively low, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Carmel Hills Care Center a good nursing home?
CMS gives Carmel Hills Care Center an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Carmel Hills Care Center staffed?
Carmel Hills Care Center reports 4.18 total nurse hours per resident per day, compared with the California average of 4.51.
Has Carmel Hills Care Center had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Carmel Hills Care Center have?
Carmel Hills Care Center is certified for 99 beds.