Lilisity

Assisted Living

Walnut Creek Willows

2015 Mt. Diablo Blvd., Walnut Creek, CA 94596 · Map
Licensed for 72 residents · RAZEL & RUZTIN, LLC

State license active
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Walnut Creek Willows is a state-licensed assisted living community in Walnut Creek, California. It is licensed for 72 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
72 residentsLicensed capacity
State licensedResidential care elderly, since 2008
$4,100 to $6,700/moTypical assisted living start in Contra Costa County, from 17 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Contra Costa County typically starts at $4,100 to $6,700 a month. Based on 17 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

11Type A citations
73Type B citations

Last state visit: Aug 17, 2026. See the record

License

Active, 72 residents

RESIDENTIAL CARE ELDERLY 075601431, licensed since Jun 24, 2008. Licensee RAZEL & RUZTIN, LLC.

Nearest emergency room

0.6 miles

Kaiser Foundation Hospital - Walnut Creek, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Walnut Creek Willows this community72Not publishedActive11 Type A, 73 Type B
Carnelian III0.6 mi6Not publishedActive0 Type A, 0 Type B
Carnelian I0.6 mi15Not publishedActive0 Type A, 0 Type B
Heatherwood Memory Care0.6 mi32Not publishedActive0 Type A, 0 Type B
Carnelian II0.6 mi9Not publishedActive0 Type A, 0 Type B
State inspection record11 Type A, 73 Type B
Last state visit
August 17, 2026
State visits since April 25, 2022
36 (including 5 inspections, 25 complaints investigated)
Type A citations
11 immediate risk
Type B citations
73 potential risk if not corrected
Complaint allegations investigated
47: 19 substantiated, 28 not substantiated
  • License active since 2008

Citations (87), newest first

  • 87468.2(a)(2) (plan of correction due September 11, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
  • 87309(a) (plan of correction due July 20, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
  • 87309(a)(b) (plan of correction due July 15, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
  • 87465(h)(2) (plan of correction due July 15, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
  • 87555(b)(15) (plan of correction due July 15, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 8
  • 87555(b)(3) (plan of correction due July 15, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87555(b)(23) (plan of correction due July 15, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87555(b)(27) (plan of correction due July 15, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all citations (79 more)
  • 87555(b)(29) (plan of correction due July 15, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87307(a)(3)(C) (plan of correction due July 15, 2026): Personal Accommodations and Services. The community must be large enough to give residents comfortable living space and privacy, with common rooms and bedrooms that meet set standards.
  • 87463(a) (plan of correction due July 9, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
  • 87468.1(a)(8)(9) (plan of correction due July 1, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
  • 87470(a)(2)(B) (plan of correction due June 23, 2026): Infection Control Requirements. The community must follow infection control practices, such as hand hygiene by all staff and volunteers.
Show all 79
  • 87303(a) (plan of correction due June 23, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
  • 87303(i)(1)(A) (plan of correction due June 23, 2026): Maintenance and Operation. Communities with 16 or more residents, or with separate floors or buildings, must have a call signal system from each resident's unit to staff.
  • 1569.695(a)(1) (plan of correction due June 23, 2026): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
  • 1569.695(c) (plan of correction due June 23, 2026): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
  • 87463(h) (plan of correction due June 9, 2026): Reappraisals. The community must ask every resident to have a routine visit with a licensed medical professional once a year and record the visit or any refusal.
  • 87303(e)(2) (plan of correction due June 9, 2026): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
  • 87463(a) (plan of correction due June 9, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
  • 87633(h)(5) (plan of correction due June 9, 2026): Hospice Care for Terminally Ill Residents. Rules for residents receiving hospice care in the community, including keeping a current hospice care plan.
  • 87202(a)(2) (plan of correction due June 3, 2026): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
  • 80087(a) (plan of correction due February 11, 2026): Buildings and Grounds. The building and grounds must be clean, safe, sanitary and in good repair, with walkways kept clear and hazards guarded.
  • 87555(23) (plan of correction due February 11, 2026): General Food Service Requirements. Rules for food service, including nutrition, number of meals, snacks, menus and safe food handling.
  • 87405(d)(2) (plan of correction due February 10, 2026): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
  • 87303(a)(1) (plan of correction due February 10, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
  • 87618(b)(E)(I) (plan of correction due February 10, 2026): Oxygen Administration - Gas and Liquid. For residents using oxygen, the community must monitor their use of the equipment, ensure skilled help when needed, and follow oxygen safety rules.
  • 87309(a) (plan of correction due February 4, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
  • 87412(f) (plan of correction due February 4, 2026): Personnel Records. Personnel records must be available for the state to inspect, audit and copy.
  • 87506(d) (plan of correction due February 4, 2026): Resident Records. What must be in each resident's record, and keeping records confidential and available to the state.
  • 87632(d)(2) (plan of correction due February 4, 2026): Hospice Care Waiver. Rules for getting the state hospice care waiver a community needs to accept or keep residents receiving hospice care.
  • 87303(e)(2) (plan of correction due February 4, 2026): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
  • 87405(d)(2) (plan of correction due November 22, 2025): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
  • 87405(d)(2) (plan of correction due September 3, 2025): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
  • 87405(a) (plan of correction due August 27, 2025): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
  • 87224(a) (plan of correction due August 16, 2025): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
  • 1569.625(b)(2) (plan of correction due August 14, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
  • 87355(e)(3) (plan of correction due July 30, 2025): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
  • 1569.625(b)(2) (plan of correction due July 1, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
  • 87355(e)(3) (plan of correction due June 11, 2025): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
  • 87411(d)(3) (plan of correction due May 8, 2025): Personnel Requirements - General. All staff must have on-the-job training or related experience for their duties, such as nutrition, sanitation, resident care and medication help.
  • 87468.2(a)(5) (plan of correction due April 30, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87468.2(a)(4) (plan of correction due April 30, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87468.2(a) (plan of correction due April 24, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 1569.261(b) (plan of correction due April 24, 2025): Plain meaning not available; see the state’s report.
  • 87555(b)(25) (plan of correction due April 17, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87468.2(a) (plan of correction due April 17, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87468.2(a)(1) (plan of correction due April 17, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87307(c) (plan of correction due April 17, 2025): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
  • 87468.1(a)(1)(b)(5) (plan of correction due April 17, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
  • 87224(a) (plan of correction due April 17, 2025): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
  • 87468.2(a)(4) (plan of correction due April 10, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87555(b)(9)(15) (plan of correction due April 3, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87468.2(a) (plan of correction due March 31, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87468.2(a)(1) (plan of correction due March 21, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
  • 87555(b)(25) (plan of correction due March 13, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87555(b)(17) (plan of correction due March 12, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87224(a)(2)(f) (plan of correction due January 15, 2025): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
  • 87307(a)(3)(C) (plan of correction due January 10, 2025): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
  • 87307(c) (plan of correction due December 30, 2024): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
  • 87555(b)(17) (plan of correction due December 30, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
  • 87468.1(a)(1)(b)(5) (plan of correction due December 30, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
  • 87224(a) (plan of correction due December 20, 2024): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
  • 1569.686(a)(3) (plan of correction due September 20, 2024): Notice of Financial Trouble. The community must notify the state, the ombudsman and residents within two business days of foreclosure, eviction action, bankruptcy, unpaid rent or utility shutoff notices.
  • 87411(f) (plan of correction due September 6, 2024): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
  • 80087(a) (plan of correction due September 6, 2024): Buildings and Grounds. The building and grounds must be clean, safe, sanitary and in good repair, with walkways kept clear and hazards guarded.
  • 87411(f) (plan of correction due July 3, 2024): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
  • 87618(b)(3)(A) (plan of correction due June 19, 2024): Oxygen Administration - Gas and Liquid. For residents using oxygen, the community must monitor their use of the equipment, ensure skilled help when needed, and follow oxygen safety rules.
  • 1569.695(d) (plan of correction due June 19, 2024): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
  • 1569.17 (plan of correction due May 15, 2024): Criminal Record Clearance. Rules for criminal background checks of licensees, staff and others in the community.
  • 87608(a)(3) (plan of correction due May 2, 2024): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
  • 80087(a) (plan of correction due April 26, 2024): Buildings and Grounds. The building and grounds must be clean, safe, sanitary and in good repair, with walkways kept clear and hazards guarded.
  • 87405(a) (plan of correction due April 18, 2024): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
  • 87407(k)(1) (plan of correction due April 18, 2024): Administrator Recertification Requirements. Continuing education and other requirements for administrators to renew their certificate.
  • 87211(b) (plan of correction due April 5, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
  • 87608(1)(A) (plan of correction due April 5, 2024): Postural Supports. Rules for when and how postural supports, such as braces or soft ties used for positioning, may be used.
  • 87705(f)(2) (plan of correction due March 30, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
  • 1569.618(b)(3) (plan of correction due July 21, 2023): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
  • 87307(d)(6) (plan of correction due July 5, 2023): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
  • 1569.618(c)(3) (plan of correction due July 5, 2023): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
  • 87705(c)(6) (plan of correction due July 5, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
  • 1569.618(a) (plan of correction due June 28, 2023): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
  • 1569.618(b) (plan of correction due June 28, 2023): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
  • 87468(c)(2)(A) (plan of correction due June 28, 2023): Personal Rights of Residents. The community must prominently post residents' rights, a nondiscrimination notice and how to file complaints.
  • 87618(b)(3)(A) (plan of correction due June 28, 2023): Oxygen Administration - Gas and Liquid. For residents using oxygen, the community must monitor their use of the equipment, ensure skilled help when needed, and follow oxygen safety rules.
  • 87309(a) (plan of correction due June 22, 2023): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
  • 87705(f)(2) (plan of correction due May 13, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.

Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.

Complaints with substantiated allegations (date the finding was approved)

  • August 27, 2025: 1 substantiated, 1 unsubstantiated
  • April 21, 2025: 3 substantiated, 2 unsubstantiated, 3 Type B citations
  • March 19, 2025: 1 substantiated, 2 unsubstantiated, 1 Type B citation
  • March 19, 2025: 1 substantiated, 1 unsubstantiated, 1 Type B citation
  • March 19, 2025: 1 substantiated, 1 Type B citation
Show all 8
  • March 17, 2025: 3 substantiated, 1 unsubstantiated, 2 Type B citations
  • February 3, 2025: 1 substantiated, 1 Type B citation
  • December 10, 2024: 1 substantiated, 1 Type B citation
Show all (4 more)
  • December 3, 2024: 3 substantiated, 3 Type B citations
  • December 3, 2024: 1 substantiated, 1 Type B citation
  • May 22, 2024: 1 substantiated, 1 unsubstantiated, 1 Type B citation
  • April 8, 2024: 2 substantiated, 1 unsubstantiated, 2 Type B citations
Complaints with no substantiated allegation (13)
  • October 13, 2025: 3 unsubstantiated, 1 unfounded
  • October 13, 2025: 1 unsubstantiated
  • June 23, 2025: 2 unsubstantiated
  • June 17, 2025: 1 unsubstantiated
  • March 17, 2025: 1 unsubstantiated
Show all 13
  • December 31, 2024: 1 unsubstantiated
  • December 3, 2024: 3 unsubstantiated
  • December 3, 2024: 1 unsubstantiated
  • December 3, 2024: 1 unsubstantiated
  • December 3, 2024: 1 unsubstantiated
  • December 3, 2024: 1 unsubstantiated
  • November 26, 2024: 1 unsubstantiated
  • March 22, 2022: 1 unsubstantiated
Every state visit (74)
  • August 17, 2026: Other visit
  • August 13, 2026: Other visit
  • July 2, 2026: Other visit (2)
  • June 17, 2026: Other visit
  • June 2, 2026: Other visit
Show all 44
  • June 2, 2026: Inspection
  • February 5, 2026: Other visit
  • February 3, 2026: Other visit (3)
  • October 7, 2025: Other visit
  • October 7, 2025: Complaint visit (3)
  • August 20, 2025: Other visit (2)
  • August 15, 2025: Other visit
  • August 15, 2025: Complaint visit (2)
  • August 7, 2025: Other visit
  • July 29, 2025: Other visit
  • June 10, 2025: Other visit
  • June 6, 2025: Complaint visit
  • June 3, 2025: Inspection
  • June 3, 2025: Complaint visit
  • April 10, 2025: Other visit (2)
  • April 9, 2025: Complaint visit (2)
  • March 13, 2025: Complaint visit (4)
  • March 6, 2025: Other visit
  • March 6, 2025: Complaint visit (2)
  • March 5, 2025: Other visit (2)
  • March 5, 2025: Complaint visit
  • January 15, 2025: Complaint visit
  • December 4, 2024: Other visit
  • November 26, 2024: Complaint visit (10)
  • October 29, 2024: Complaint visit
  • September 24, 2024: Other visit
  • September 6, 2024: Other visit (3)
  • August 9, 2024: Other visit (2)
  • June 5, 2024: Inspection
  • May 8, 2024: Other visit (2)
  • May 1, 2024: Other visit
  • May 1, 2024: Complaint visit (2)
  • April 11, 2024: Other visit (2)
  • March 29, 2024: Other visit
  • March 29, 2024: Complaint visit (2)
  • July 6, 2023: Other visit
  • June 21, 2023: Inspection
  • May 12, 2022: Inspection
  • April 25, 2022: Other visit

Read every report on the state’s site →

What these terms mean

Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”

Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.

CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.

This community is licensed for 72 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”

License and ownershipActive license, licensee RAZEL & RUZTIN, LLC
License type
RESIDENTIAL CARE ELDERLY
License number
075601431
License status
Active
Licensed since
2008-06-24
Licensed capacity
72
Licensee
RAZEL & RUZTIN, LLC
Administrator
Elizabeth Cortes

Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the California licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)

On the California list of Medicaid providers. Listed as WALNUT CREEK WILLOWS under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)

Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.

How Medicaid pays for care in California

  • Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
  • Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Staff pay and workplace safety1 federal wage case with violations found

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

  • Findings for Sep 12, 2012 to Sep 11, 2015. Violations found: Overtime. Back wages: $39,011 owed to 20 employees. Employer as DOL recorded it: Walnut Creek Willows (Razel & Ruztin LLC). Case 1770457.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

Location and nearby careNearest hospital 0.6 mi, nursing home 1.3 mi, pharmacy 0.2 mi
Nearest hospital with an emergency room
Kaiser Foundation Hospital - Walnut Creek, Walnut Creek. 0.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Rossmoor Post Acute, Walnut Creek. 1.3 miles away, straight line.
Nearest home health agency office
Athome Healthcare Team - East Bay, LLC, Walnut Creek. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 94596 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Walnut Creek West Dialysis, Walnut Creek, 1.3 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Medical Care - Diablo Walnut Creek, Walnut Creek, 2.9 miles away, straight line (CMS rating 5 of 5 stars)
Davita Walnut Creek Dialysis Center, Walnut Creek, 3.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
33 Medicare hospices tell CMS they serve ZIP code 94596.
Compassionate Home Health & Hospice, Inc., office in Walnut Creek, 0.5 miles away, straight line
Alameda Care Hospice, office in Walnut Creek, 0.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of The East Bay, office in Pleasant Hill, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Suprabha Jain, MD, Pleasant Hill. 2.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very high. By hazard: inland flooding very high, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in August 2025. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers are on duty during the day and at night?
  4. What happens if care needs increase? When would someone need to move?
  5. What fees are charged at move-in?
  6. How do you tell families about falls, illness or changes?
  7. How long have the executive director and the head of care been here?
  8. Who gives medications, and what training do they have?
  9. For what reasons can a resident be asked to leave?
  10. Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
California Department of Social Services, Community Care Licensing inspection recordsSep 28, 2026See above
California Medicaid provider listMar 3, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does Walnut Creek Willows provide?

Walnut Creek Willows is licensed by the state of California for assisted living in Walnut Creek, California. Its licensed capacity is 72 residents.

Does Lilisity rate Walnut Creek Willows?

No. We publish state licensing details for Walnut Creek Willows but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Walnut Creek Willows cost?

Assisted Living in Contra Costa County typically starts at $4,100 to $6,700 a month. Based on 17 communities that publish prices. These are area figures, not this community's price. Walnut Creek Willows does not publish its prices.

How do I contact Walnut Creek Willows?

Use Walnut Creek Willows's website, locations.uedge.com/walnut-creek-mt-diablo, or visit at 2015 Mt. Diablo Blvd., Walnut Creek, CA 94596.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid

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