Assisted Living
San Dimas Retirement Center
834 West Arrow Highway, San Dimas, CA 91773 · Map
Licensed for 343 residents · SAN DIMAS RETIREMENT CENTER LLC
San Dimas Retirement Center is a state-licensed assisted living community in San Dimas, California. It is licensed for 343 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 343 residents
RESIDENTIAL CARE ELDERLY 191500609, licensed since Feb 18, 1988. Licensee SAN DIMAS RETIREMENT CENTER LLC.
Nearest emergency room
0.8 miles
San Dimas Community Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| San Dimas Retirement Center this community | 343 | Not published | Active | 11 Type A, 17 Type B | |
| St Jude's Elder Care | 0.4 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Bradford Residence | 0.5 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| St. Jude's Elder Care III | 0.6 mi | 6 | Not published | Active | 4 Type A, 3 Type B |
| St. Anthony & Judes Homes for the Elderly | 0.6 mi | 6 | Not published | Active | 2 Type A, 2 Type B |
State inspection record11 Type A, 17 Type B
- Last state visit
- September 22, 2026
- State visits since September 17, 2021
- 65 (including 5 inspections, 64 complaints investigated)
- Type A citations
- 11 immediate risk
- Type B citations
- 17 potential risk if not corrected
- Complaint allegations investigated
- 176: 30 substantiated, 146 not substantiated
- No citations at the last inspection (December 2025)
- License active since 1988
Citations (28), newest first
- 87303(a) (plan of correction due June 11, 2025): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87309(a) (plan of correction due February 25, 2025): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87465(a)(4) (plan of correction due January 8, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87468.1(a)(8) (plan of correction due October 4, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87507(f) (plan of correction due October 4, 2024): Admission Agreements. Rules for written admission agreements: what they must include, what they cannot include, signing and giving copies.
Show all 8
- 87468.2(a)(4) (plan of correction due October 2, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(i)(1)(C) (plan of correction due October 2, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87466 (plan of correction due October 2, 2024): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
Show all citations (20 more)
- 87411(a) (plan of correction due September 24, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87465(h)(1)(B) (plan of correction due July 24, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87468.1(2) (plan of correction due December 19, 2023): Personal Rights of Residents in All Facilities. Personal rights every resident has, such as dignity, safe accommodations and freedom from abuse, plus protection from discrimination based on sexual orientation, gender identity or HIV status.
- 87468.1(a)(8) (plan of correction due December 19, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87211(a)(1)(d) (plan of correction due December 19, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
Show all 20
- 87625(b)(3) (plan of correction due November 17, 2023): Managed Incontinence. Incontinent residents must be helped with regular toileting, checked often including at night, and kept clean and dry.
- 87412(c) (plan of correction due February 3, 2023): Personnel Records. Personnel records must show that staff completed required training and orientation.
- 87224(a)(4) (plan of correction due November 4, 2022): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
- 87705(k)(5) (plan of correction due November 4, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87468.1(a)(1) (plan of correction due October 14, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.2(a)(4) (plan of correction due May 19, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87411(c)(3)B) (plan of correction due March 17, 2022): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87468.1(a)(1) (plan of correction due March 17, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.2(a)(19) (plan of correction due December 15, 2021): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.1(a)(10) (plan of correction due December 15, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 1569.69(a)(1) (plan of correction due November 18, 2021): Medication Assistance Training. Training requirements for staff who help residents take their medications.
- 87555(a) (plan of correction due October 14, 2021): General Food Service Requirements. Food must meet residents' nutritional needs and be stored, prepared and served safely.
- 87303(a) (plan of correction due October 14, 2021): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87411(a) (plan of correction due October 1, 2021): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87465(a)(5) (plan of correction due October 1, 2021): Incidental Medical and Dental Care Services. Rules for helping residents with medicines and other incidental medical and dental care.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 17, 2025: 1 substantiated, 1 Type A citation
- February 5, 2025: 1 substantiated, 1 Type A citation
- October 10, 2024: 1 substantiated, 7 unsubstantiated, 1 Type B citation
- October 8, 2024: 5 substantiated, 3 Type A citations, 2 Type B citations
- February 13, 2024: 1 substantiated, 3 unsubstantiated, 1 Type B citation
Show all 8
- December 21, 2023: 3 substantiated, 1 Type A citation, 2 Type B citations
- March 29, 2023: 2 substantiated, 1 unsubstantiated, 2 Type B citations
- March 29, 2023: 1 substantiated, 2 unsubstantiated, 1 Type B citation
Show all (8 more)
- May 25, 2022: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- April 14, 2022: 2 substantiated, 2 Type B citations
- March 3, 2022: 6 substantiated, 2 unsubstantiated, 2 Type A citations, 2 Type B citations
- January 25, 2022: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- January 20, 2022: 2 substantiated, 3 unsubstantiated, 2 Type B citations
Show all 8
- September 16, 2021: 1 substantiated, 4 unsubstantiated
- September 16, 2021: 1 substantiated, 3 unsubstantiated
- September 14, 2021: 1 substantiated
Complaints with no substantiated allegation (48)
- September 10, 2026: 3 unsubstantiated
- September 10, 2026: 3 unsubstantiated
- July 30, 2026: 4 unsubstantiated
- June 22, 2026: 1 unsubstantiated
- June 9, 2026: 1 unsubstantiated
Show all 48
- May 11, 2026: 1 unsubstantiated
- May 11, 2026: 4 unsubstantiated
- January 14, 2026: 1 unsubstantiated
- October 20, 2025: 1 unsubstantiated
- October 20, 2025: 3 unsubstantiated
- September 19, 2025: 1 unsubstantiated
- August 15, 2025: 7 unsubstantiated
- August 4, 2025: 2 unsubstantiated
- July 29, 2025: 1 unsubstantiated
- July 14, 2025: 1 unsubstantiated
- April 8, 2025: 1 unsubstantiated
- January 17, 2025: 2 unsubstantiated
- January 7, 2025: 3 unsubstantiated
- December 13, 2024: 1 unsubstantiated
- July 12, 2024: 1 unsubstantiated
- June 26, 2024: 3 unsubstantiated
- May 16, 2024: 1 unsubstantiated
- May 2, 2024: 1 unsubstantiated
- March 7, 2024: 1 unsubstantiated
- January 23, 2024: 5 unsubstantiated
- January 16, 2024: 2 unsubstantiated
- January 9, 2024: 3 unsubstantiated
- December 5, 2023: 4 unsubstantiated
- October 12, 2023: 3 unsubstantiated
- September 20, 2023: 2 unsubstantiated
- August 29, 2023: 4 unsubstantiated
- August 22, 2023: 2 unsubstantiated
- August 4, 2023: 1 unsubstantiated
- May 18, 2023: 3 unsubstantiated
- February 28, 2023: 1 unsubstantiated
- February 8, 2023: 3 unsubstantiated
- February 2, 2023: 8 unsubstantiated
- December 13, 2022: 4 unsubstantiated
- November 1, 2022: 1 unsubstantiated
- September 28, 2022: 1 unsubstantiated
- August 11, 2022: 7 unsubstantiated
- August 11, 2022: 5 unsubstantiated
- March 29, 2022: 3 unsubstantiated
- March 23, 2022: 1 unsubstantiated
- March 10, 2022: 2 unsubstantiated
- October 8, 2021: 1 unsubstantiated
- September 28, 2021: 2 unsubstantiated
- September 16, 2021: 3 unsubstantiated
Every state visit (78)
- August 13, 2026: Complaint visit
- August 7, 2026: Complaint visit
- July 23, 2026: Complaint visit
- June 16, 2026: Complaint visit
- May 8, 2026: Complaint visit
Show all 66
- May 1, 2026: Complaint visit
- April 16, 2026: Complaint visit
- January 5, 2026: Complaint visit
- December 9, 2025: Inspection
- October 6, 2025: Complaint visit (2)
- August 26, 2025: Complaint visit
- July 24, 2025: Complaint visit
- July 22, 2025: Complaint visit
- July 14, 2025: Complaint visit
- July 9, 2025: Complaint visit
- June 17, 2025: Complaint visit
- June 10, 2025: Complaint visit
- May 29, 2025: Complaint visit
- March 21, 2025: Complaint visit
- February 20, 2025: Inspection
- January 7, 2025: Complaint visit
- January 3, 2025: Complaint visit
- December 12, 2024: Complaint visit
- December 10, 2024: Complaint visit
- October 1, 2024: Complaint visit
- September 17, 2024: Complaint visit (2)
- July 23, 2024: Other visit
- June 20, 2024: Complaint visit
- April 30, 2024: Complaint visit
- April 4, 2024: Complaint visit
- March 26, 2024: Complaint visit
- February 22, 2024: Inspection
- January 19, 2024: Complaint visit
- December 12, 2023: Complaint visit (2)
- December 4, 2023: Complaint visit
- November 28, 2023: Complaint visit
- November 7, 2023: Complaint visit
- November 3, 2023: Complaint visit (2)
- September 6, 2023: Complaint visit
- August 17, 2023: Complaint visit
- August 11, 2023: Complaint visit
- June 22, 2023: Complaint visit
- May 16, 2023: Complaint visit
- March 24, 2023: Complaint visit
- March 10, 2023: Complaint visit
- February 2, 2023: Complaint visit
- January 26, 2023: Inspection
- January 25, 2023: Complaint visit
- January 3, 2023: Complaint visit
- October 28, 2022: Complaint visit (2)
- October 25, 2022: Complaint visit
- October 24, 2022: Complaint visit (2)
- October 6, 2022: Complaint visit (2)
- September 15, 2022: Complaint visit
- September 14, 2022: Complaint visit
- August 5, 2022: Complaint visit
- June 23, 2022: Complaint visit
- May 12, 2022: Complaint visit (2)
- March 22, 2022: Complaint visit
- March 3, 2022: Complaint visit
- February 23, 2022: Inspection
- February 23, 2022: Complaint visit (2)
- December 1, 2021: Complaint visit (2)
- November 17, 2021: Complaint visit (2)
- September 30, 2021: Complaint visit (2)
- September 17, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 343 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee SAN DIMAS RETIREMENT CENTER LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 191500609
- License status
- Active
- Licensed since
- 1988-02-18
- Licensed capacity
- 343
- Licensee
- SAN DIMAS RETIREMENT CENTER LLC
- County
- Los Angeles County
- Administrator
- Priscilla Gaytan
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety4 OSHA inspections, 1 violation cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 9, 2024: complaint inspection, partial (safety). Case closed Sep 30, 2024. No violations cited. OSHA record. OSHA recorded the employer as San Dimas Retirement & Assisted Living.
- Mar 5, 2021: accident investigation inspection, partial (safety). Case closed May 16, 2023. 1 violation cited (1 serious). Penalties: $6,750 proposed, $5,400 now. OSHA record. OSHA recorded the employer as San Dimas Retirement Center, INC.
Details
- Serious: Cited rule 5144(F). Penalty $6,750 proposed, $5,400 now. Contested by the employer.
- Jan 8, 2021: accident investigation inspection, partial (health). Case closed Jan 25, 2022. No violations cited. OSHA record. OSHA recorded the employer as San Dimas Retirement Center, INC.
- Nov 1, 2018: complaint inspection, partial (health). Case closed Nov 8, 2018. No violations cited. OSHA record. OSHA recorded the employer as San Dimas Retirement Center, INC.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 0.8 mi, nursing home 1.4 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- San Dimas Community Hospital, San Dimas. 0.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Casa Bonita Convalescent Hospital, San Dimas. 1.4 miles away, straight line.
- Nearest home health agency office
- Golden Years Home Health, Inc., San Dimas. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91773 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- San Dimas Dialysis Center, Inc., San Dimas, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Glendora Foothills Dialysis, Glendora, 2.3 miles away, straight line (CMS rating 4 of 5 stars)
Mohan Dialysis Center Of Glendora, Glendora, 2.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 133 Medicare hospices tell CMS they serve ZIP code 91773.
Global Home Hospice Service, Incorporated, office in San Dimas, 1.0 mile away, straight line
New Madison Hospice And Palliative Care, Inc, office in Glendora, 1.5 miles away, straight line
St Carmen Health Providers, Inc, office in Glendora, 1.5 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, San Dimas. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does San Dimas Retirement Center provide?
San Dimas Retirement Center is licensed by the state of California for assisted living in San Dimas, California. Its licensed capacity is 343 residents.
Does Lilisity rate San Dimas Retirement Center?
No. We publish state licensing details for San Dimas Retirement Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does San Dimas Retirement Center cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. San Dimas Retirement Center does not publish its prices.
How do I contact San Dimas Retirement Center?
Use San Dimas Retirement Center's website, longwood.com, or visit at 834 West Arrow Highway, San Dimas, CA 91773.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid