Assisted Living
Sage Mountain Senior Living
3499 Grande Vista Dr, Thousand Oaks, CA 91320 · Map
Licensed for 145 residents · SAGE MOUNTAIN SR. HOUSING PARTNERS; AGEMARK MGMT
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Sage Mountain Senior Living is a state-licensed assisted living community in Thousand Oaks, California. It is licensed for 145 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Assisted LivingCare offered
145 residentsLicensed capacity
State licensedResidential care elderly, since 2018
$3,800 to $6,100/moTypical assisted living start in California, from 267 communities that publish prices
Prices
This community does not publish its prices.
Area costs
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 145 residents
RESIDENTIAL CARE ELDERLY 565802462, licensed since Nov 8, 2018. Licensee SAGE MOUNTAIN SR. HOUSING PARTNERS; AGEMARK MGMT.
Nearest emergency room
3.8 miles
Los Robles Hospital & Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Sage Mountain Senior Living this community | 145 | Not published | Active | 26 Type A, 24 Type B | |
| Anita's Care Villa | 0.7 mi | 6 | Not published | Active | 8 Type A, 5 Type B |
| Lovies Board and Care | 0.9 mi | 6 | Not published | Active | 2 Type A, 3 Type B |
| California Care RCFE-Baxter | 1.5 mi | 6 | Not published | Active | 0 Type A, 2 Type B |
| Elderly Comfort Care | 1.5 mi | 6 | Not published | Active | 1 Type A, 0 Type B |
State inspection record26 Type A, 24 Type B
- Last state visit
- September 23, 2026
- State visits since November 22, 2021
- 46 (including 5 inspections, 30 complaints investigated)
- Type A citations
- 26 immediate risk
- Type B citations
- 24 potential risk if not corrected
- Complaint allegations investigated
- 83: 29 substantiated, 54 not substantiated
- License active since 2018
Citations (55), newest first
- 87465(h)(6) (plan of correction due October 7, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87568.1(a)(8) (plan of correction due December 22, 2025): Plain meaning not available; see the state’s report.
- 87303(e)(2) (plan of correction due November 20, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87468.2(a)(4) (plan of correction due October 31, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due August 28, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
Show all 8
- 87465(a)(4) (plan of correction due August 14, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(a)(4) (plan of correction due January 10, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87411(a) (plan of correction due December 31, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
Show all citations (47 more)
- 87309(a) (plan of correction due November 19, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87705(f)(2) (plan of correction due November 19, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87303(a) (plan of correction due November 18, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87309(a) (plan of correction due October 8, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87217(b) (plan of correction due June 28, 2024): Safeguards for Resident Cash, Personal Property, and Valuables. The community must protect residents' money and valuables in its care and give receipts for them.
Show all 47
- 87506(c)(1) (plan of correction due June 28, 2024): Resident Records. What must be in each resident's record, and keeping records confidential and available to the state.
- 87625(b)(3) (plan of correction due June 26, 2024): Managed Incontinence. Incontinent residents must be helped with regular toileting, checked often including at night, and kept clean and dry.
- 00000 (plan of correction due June 21, 2024): Plain meaning not available; see the state’s report.
- 87468.2(a)(4) (plan of correction due June 19, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due June 19, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87507(f) (plan of correction due June 5, 2024): Admission Agreements. Rules for written admission agreements: what they must include, what they cannot include, signing and giving copies.
- 1569.153(c)(d) (plan of correction due May 31, 2024): Theft and Loss Program. The community must run a theft and loss program, including a posted policy, property inventories and records of lost or stolen items worth $25 or more.
- 87468.2(a)(4) (plan of correction due May 31, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(25) (plan of correction due May 17, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87411(c)(1) (plan of correction due February 9, 2024): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87468.2(a)(4) (plan of correction due February 2, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due December 10, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 1569.695(a)(2) (plan of correction due November 24, 2023): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87303(a)(1) (plan of correction due November 24, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87303(e)(6) (plan of correction due November 24, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 1569.625(b)(1)(2) (plan of correction due August 22, 2023): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.69 (plan of correction due August 22, 2023): Medication Assistance Training. Training requirements for staff who help residents take their medications.
- 87411(c)(1) (plan of correction due August 22, 2023): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87468.2(a)(4) (plan of correction due July 26, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87705(c)(5) (plan of correction due July 14, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87465(a)(4) (plan of correction due June 7, 2023): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87468.2(a)(4) (plan of correction due June 7, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2 (plan of correction due May 24, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due April 20, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.1 (plan of correction due February 17, 2023): Personal Rights of Residents in All Facilities. Personal rights every resident has, such as dignity, safe accommodations and freedom from abuse, plus protection from discrimination based on sexual orientation, gender identity or HIV status.
- 87355(e)(2) (plan of correction due January 18, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87466 (plan of correction due October 26, 2022): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87463(b) (plan of correction due October 26, 2022): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87464(f)(1) (plan of correction due October 26, 2022): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 87465(a)(4) (plan of correction due October 26, 2022): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87555(b)(5) (plan of correction due October 26, 2022): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87211(a)(1)(D) (plan of correction due October 21, 2022): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87303(a) (plan of correction due October 18, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87555(b)(8) (plan of correction due August 5, 2022): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87411(a) (plan of correction due June 10, 2022): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87303(a) (plan of correction due June 10, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 1569.312(a) (plan of correction due April 6, 2022): Basic Services. The basic services every community must provide, including care and supervision, help with daily tasks and planned activities.
- 87355(e)(2) (plan of correction due March 22, 2022): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
- 87468.1(a)(2) (plan of correction due March 11, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87705(f)(2) (plan of correction due December 3, 2021): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 1569.695(a)(2) (plan of correction due November 26, 2021): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 87355(e)(2) (plan of correction due November 22, 2021): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- January 29, 2026: 1 substantiated, 1 Type B citation
- October 31, 2025: 1 substantiated, 2 unsubstantiated, 1 Type A citation
- January 1, 2025: 2 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
- January 1, 2025: 2 substantiated, 1 unsubstantiated, 1 Type B citation
- June 28, 2024: 7 substantiated, 3 unsubstantiated, 3 Type A citations, 4 Type B citations
Show all 8
- May 31, 2024: 2 substantiated, 3 unsubstantiated, 2 Type B citations
- March 26, 2024: 2 substantiated, 1 unsubstantiated, 3 Type B citations
- February 27, 2024: 1 substantiated, 1 unsubstantiated, 1 Type A citation
Show all (7 more)
- June 27, 2023: 1 substantiated, 5 unsubstantiated, 1 Type A citation
- June 27, 2023: 3 substantiated, 2 unsubstantiated, 2 Type A citations
- April 28, 2023: 1 substantiated, 4 unsubstantiated, 1 Type A citation
- February 27, 2023: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- August 29, 2022: 1 substantiated, 2 unsubstantiated, 1 Type A citation
- May 26, 2022: 3 substantiated
- April 15, 2022: 1 substantiated, 3 unsubstantiated, 1 Type A citation
Complaints with no substantiated allegation (15)
- May 30, 2025: 1 unsubstantiated
- November 28, 2024: 3 unsubstantiated
- October 29, 2024: 1 unsubstantiated
- July 31, 2023: 1 unsubstantiated
- July 26, 2023: 1 unsubstantiated
Show all 15
- July 21, 2023: 2 unsubstantiated
- July 21, 2023: 1 unsubstantiated
- June 27, 2023: 2 unsubstantiated
- April 28, 2023: 1 unsubstantiated
- December 28, 2022: 6 unsubstantiated
- December 28, 2022: 2 unsubstantiated
- September 20, 2022: 1 unsubstantiated
- September 20, 2022: 1 unsubstantiated
- September 20, 2022: 1 unsubstantiated
- September 27, 2021: 1 unsubstantiated
Every state visit (81)
- September 23, 2026: Other visit
- June 15, 2026: Other visit
- February 5, 2026: Other visit
- December 18, 2025: Complaint visit
- November 20, 2025: Inspection
Show all 55
- October 27, 2025: Other visit
- October 21, 2025: Other visit
- October 21, 2025: Complaint visit (3)
- August 28, 2025: Other visit (2)
- August 13, 2025: Other visit (2)
- May 19, 2025: Other visit
- May 19, 2025: Complaint visit
- March 24, 2025: Other visit
- March 14, 2025: Other visit
- January 9, 2025: Other visit (2)
- December 27, 2024: Complaint visit (4)
- November 26, 2024: Complaint visit
- November 21, 2024: Complaint visit
- November 18, 2024: Inspection
- October 22, 2024: Complaint visit (2)
- October 7, 2024: Other visit
- September 23, 2024: Other visit
- June 25, 2024: Other visit
- June 25, 2024: Complaint visit
- June 18, 2024: Other visit
- June 18, 2024: Complaint visit (2)
- June 17, 2024: Complaint visit
- May 7, 2024: Complaint visit (2)
- February 1, 2024: Other visit
- February 1, 2024: Complaint visit (2)
- November 15, 2023: Inspection
- September 25, 2023: Other visit
- August 1, 2023: Complaint visit (2)
- July 25, 2023: Complaint visit
- July 12, 2023: Other visit (2)
- July 12, 2023: Complaint visit
- July 7, 2023: Complaint visit
- June 30, 2023: Other visit
- June 30, 2023: Complaint visit
- May 24, 2023: Complaint visit (5)
- April 12, 2023: Other visit
- April 12, 2023: Complaint visit (2)
- February 16, 2023: Complaint visit (2)
- February 10, 2023: Complaint visit (2)
- January 18, 2023: Other visit
- December 13, 2022: Complaint visit (2)
- October 14, 2022: Other visit
- October 14, 2022: Inspection
- September 15, 2022: Complaint visit (3)
- July 26, 2022: Complaint visit (2)
- June 10, 2022: Other visit
- March 30, 2022: Complaint visit (2)
- March 22, 2022: Other visit
- March 2, 2022: Other visit
- November 22, 2021: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 145 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee SAGE MOUNTAIN SR. HOUSING PARTNERS; AGEMARK MGMT
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 565802462
- License status
- Active
- Licensed since
- 2018-11-08
- Licensed capacity
- 145
- Licensee
- SAGE MOUNTAIN SR. HOUSING PARTNERS; AGEMARK MGMT
- County
- Ventura County
- Administrator
- Christian Castillo
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.8 mi, nursing home 1.1 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- Los Robles Hospital & Medical Center, Thousand Oaks. 3.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Mary Health of the Sick Convalescent & Nursing Hos, Newbury Park. 1.1 miles away, straight line.
- Nearest home health agency office
- Bloomsbury Home Health Care Services, Inc, Newbury Park. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Burt's Good Neighbor Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91320 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc-Conejo Valley Renal Center, Thousand Oaks, 3.8 miles away, straight line (CMS rating 4 of 5 stars)
Srs-Thousand Oaks Dialysis, Thousand Oaks, 4.9 miles away, straight line (CMS rating 1 of 5 stars)
Fmc-Camarillo Dialysis Center, Camarillo, 5.2 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 71 Medicare hospices tell CMS they serve ZIP code 91320.
Dynamic Hospice And Palliative Care, office in Thousand Oaks, 0.8 miles away, straight line
Buena Vista Hospice, office in Thousand Oaks, 1.0 mile away, straight line (CMS family survey rating 4 of 5 stars)
Activate Care Hospice, Inc., office in Newbury Park, 1.2 miles away, straight line - Nearest geriatric medicine practice
- The Regents Of The University Of California, Thousand Oaks. 4.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Thousand Oaks, CA, risk to homes is greater than 51% of communities in California and 85% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively moderate, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in January 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Sage Mountain Senior Living provide?
Sage Mountain Senior Living is licensed by the state of California for assisted living in Thousand Oaks, California. Its licensed capacity is 145 residents.
Does Lilisity rate Sage Mountain Senior Living?
No. We publish state licensing details for Sage Mountain Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Sage Mountain Senior Living cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Sage Mountain Senior Living does not publish its prices.
How do I contact Sage Mountain Senior Living?
Visit Sage Mountain Senior Living at 3499 Grande Vista Dr, Thousand Oaks, CA 91320.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid
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