Assisted Living
Quail Park at Shannon Ranch
3330 & 3440 W Flagstaff Ave, Visalia, CA 93291 · Map
Licensed for 150 residents · NORTHWEST VISALIA SNR HOUSING; MILLENIUM ADVISORS
Quail Park at Shannon Ranch is a state-licensed assisted living community in Visalia, California. It is licensed for 150 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 150 residents
RESIDENTIAL CARE ELDERLY 547209004, licensed since Mar 5, 2020. Licensee NORTHWEST VISALIA SNR HOUSING; MILLENIUM ADVISORS.
State inspection record3 Type A, 3 Type B
- Last state visit
- May 20, 2026
- State visits since March 14, 2022
- 15 (including 5 inspections, 9 complaints investigated)
- Type A citations
- 3 immediate risk
- Type B citations
- 3 potential risk if not corrected
- Complaint allegations investigated
- 25: 3 substantiated, 22 not substantiated
- No citations at the last inspection (May 2026)
- License active since 2020
Citations (6), newest first
- 87464(d) (plan of correction due February 9, 2026): Basic Services. Once a community accepts a resident, it must meet the needs identified in that resident's pre-admission appraisal.
- 87211(a)(1) (plan of correction due February 9, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87465(a)(4) (plan of correction due January 27, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(a)(4) (plan of correction due April 2, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(a)(4) (plan of correction due February 13, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87309(a) (plan of correction due February 24, 2023): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- February 17, 2026: 3 substantiated, 1 Type A citation, 2 Type B citations
Complaints with no substantiated allegation (8)
- June 4, 2026: 5 unsubstantiated
- June 4, 2026: 1 unfounded
- January 22, 2026: 1 unfounded
- January 21, 2026: 1 unfounded
- January 21, 2026: 4 unsubstantiated
Show all 8
- March 27, 2025: 2 unsubstantiated
- October 17, 2022: 6 unsubstantiated, 1 unfounded
- July 8, 2022: 1 unfounded
Every state visit (21)
- May 20, 2026: Inspection
- May 20, 2026: Complaint visit
- January 15, 2026: Complaint visit (4)
- October 8, 2025: Complaint visit
- March 28, 2025: Inspection
Show all 17
- March 7, 2025: Complaint visit
- June 4, 2024: Other visit
- April 2, 2024: Other visit
- March 21, 2024: Inspection
- February 12, 2024: Other visit
- February 6, 2024: Other visit
- March 29, 2023: Other visit
- February 21, 2023: Inspection
- October 5, 2022: Complaint visit (2)
- June 11, 2022: Complaint visit
- March 14, 2022: Other visit
- March 14, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 150 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee NORTHWEST VISALIA SNR HOUSING; MILLENIUM ADVISORS
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 547209004
- License status
- Active
- Licensed since
- 2020-03-05
- Licensed capacity
- 150
- Licensee
- NORTHWEST VISALIA SNR HOUSING; MILLENIUM ADVISORS
- County
- Tulare County
- Administrator
- Jeff Moyer
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in February 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Quail Park at Shannon Ranch provide?
Quail Park at Shannon Ranch is licensed by the state of California for assisted living in Visalia, California. Its licensed capacity is 150 residents.
Does Lilisity rate Quail Park at Shannon Ranch?
No. We publish state licensing details for Quail Park at Shannon Ranch but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Quail Park at Shannon Ranch cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Quail Park at Shannon Ranch does not publish its prices.
How do I contact Quail Park at Shannon Ranch?
Visit Quail Park at Shannon Ranch at 3330 & 3440 W Flagstaff Ave, Visalia, CA 93291.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid