Assisted Living
The Preserve at Woodland Hills
6221 Fallbrook Avenue, Woodland Hills, CA 91367 · Map
Licensed for 60 residents · WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC
The Preserve at Woodland Hills is a state-licensed assisted living community in Woodland Hills, California. It is licensed for 60 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What The Preserve at Woodland Hills says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our dedicated memory care neighborhood provides a secure, compassionate environment specifically designed
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled transportation for appointments, errands, and group outings
(page, checked Oct 12, 2026) - Pets allowed.
Pet-friendly living options
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 60 residents
RESIDENTIAL CARE ELDERLY 195850091, licensed since Aug 27, 2021. Licensee WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC.
Nearest emergency room
1.4 miles
Ucla West Valley Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Preserve at Woodland Hills this community | 60 | Not published | Active | 28 Type A, 16 Type B | |
| Aurum Vista | 0.3 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Walnut Acres Residential Care | 0.3 mi | 6 | Not published | Active | 5 Type A, 11 Type B |
| Abundant Wellness Residence | 0.4 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Clarendon Senior Living 2 | 0.5 mi | 6 | Not published | Active | 1 Type A, 1 Type B |
State inspection record28 Type A, 16 Type B
- Last state visit
- August 13, 2026
- State visits since December 10, 2021
- 43 (including 5 inspections, 28 complaints investigated)
- Type A citations
- 28 immediate risk
- Type B citations
- 16 potential risk if not corrected
- Complaint allegations investigated
- 70: 27 substantiated, 43 not substantiated
- License active since 2021
Citations (44), newest first
- 87411(a) (plan of correction due August 19, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87412(a) (plan of correction due August 19, 2026): Personnel Records. The community must keep a personnel record for the licensee, administrator and each employee with required information such as age, background and health screening.
- 1569.312(a) (plan of correction due August 19, 2026): Basic Services. The basic services every community must provide, including care and supervision, help with daily tasks and planned activities.
- 1569.686(a)(1) (plan of correction due December 1, 2025): Notice of Financial Trouble. The community must notify the state, the ombudsman and residents within two business days of foreclosure, eviction action, bankruptcy, unpaid rent or utility shutoff notices.
- 87465(h)(4) (plan of correction due October 2, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
Show all 8
- 87303(e)(2) (plan of correction due July 26, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87303(i) (plan of correction due July 26, 2025): Maintenance and Operation. Communities with 16 or more residents, or with separate floors or buildings, must have a call signal system from each resident's unit to staff.
- 87309(b) (plan of correction due July 26, 2025): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
Show all citations (36 more)
- 87464(f)(1) (plan of correction due July 26, 2025): Basic Services. Basic services must include care and supervision.
- 87465(h)(4) (plan of correction due May 1, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87465(h)(4) (plan of correction due April 1, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87456(a) (plan of correction due February 27, 2025): Evaluation of Suitability for Admission. Before admission the community must interview the person, appraise their needs, review a medical assessment and sign an admission agreement.
- 1596.312(a) (plan of correction due January 8, 2025): Plain meaning not available; see the state’s report.
Show all 36
- 87465(a)(4) (plan of correction due December 20, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 1569.625(b)(1) (plan of correction due September 6, 2024): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.625(b)(2) (plan of correction due September 6, 2024): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87468.1(a)(1) (plan of correction due September 5, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87464(f)(1) (plan of correction due August 14, 2024): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 87628(a) (plan of correction due August 14, 2024): Diabetes. A resident with diabetes may stay if they can do their own glucose testing and medicine, or a skilled professional does it.
- 87405(a) (plan of correction due August 1, 2024): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
- 1569.652(c) (plan of correction due May 15, 2024): Ending the Agreement After a Resident's Death. Rules for ending an admission agreement after a resident dies, including removing belongings and refunding prepaid fees.
- 87211 (plan of correction due April 4, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87203 (plan of correction due December 12, 2023): Fire Safety. The community must meet the State Fire Marshal's fire safety rules.
- 87465(h)(6)(A-F) (plan of correction due August 25, 2022): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87465(a)(1) (plan of correction due August 19, 2022): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87466 (plan of correction due August 19, 2022): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87405 (plan of correction due August 19, 2022): Administrator - Qualifications and Duties. Qualifications and duties of the administrator, who must be certified and be on site enough to manage the community, with a qualified substitute when away.
- 1569.625(b)(1) (plan of correction due July 29, 2022): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87303(a) (plan of correction due July 22, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87303(a) (plan of correction due July 22, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87615(a)(1) (plan of correction due July 15, 2022): Prohibited Health Conditions. People with certain health conditions, such as stage 3 or 4 pressure injuries, feeding tubes, serious infections or tracheotomies, may not be admitted or kept.
- 87411(a) (plan of correction due July 15, 2022): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.2(a)(4) (plan of correction due July 15, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due June 30, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2(a)(4) (plan of correction due June 30, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(i)(1)(B) (plan of correction due June 30, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87303(a) (plan of correction due June 30, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87412(a) (plan of correction due May 20, 2022): Personnel Records. The community must keep a personnel record for the licensee, administrator and each employee with required information such as age, background and health screening.
- 87465(a)(4) (plan of correction due May 12, 2022): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87468.2(a)(4) (plan of correction due March 18, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87303(a) (plan of correction due March 16, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87705(f)(2) (plan of correction due February 2, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87355(e)(2) (plan of correction due December 10, 2021): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
- 87705(f)(2) (plan of correction due December 10, 2021): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- March 25, 2025: 1 substantiated, 1 Type B citation
- December 30, 2024: 1 substantiated, 3 unsubstantiated, 1 Type A citation
- November 27, 2024: 1 substantiated, 2 unsubstantiated
- September 30, 2024: 1 substantiated, 1 Type A citation
- September 25, 2024: 1 substantiated, 1 Type A citation
Show all 8
- September 25, 2024: 2 substantiated, 2 Type A citations
- May 24, 2024: 1 substantiated, 1 Type B citation
- March 29, 2024: 1 substantiated, 1 unsubstantiated, 1 Type A citation
Show all (6 more)
- January 29, 2024: 1 substantiated, 1 Type A citation
- August 19, 2022: 3 substantiated, 2 unsubstantiated, 3 Type A citations
- July 25, 2022: 2 substantiated, 2 Type B citations
- July 15, 2022: 7 substantiated, 4 Type A citations, 2 Type B citations
- June 9, 2022: 4 substantiated, 4 Type A citations
- March 18, 2022: 1 substantiated, 2 Type A citations
Complaints with no substantiated allegation (14)
- July 27, 2026: 1 unsubstantiated
- April 29, 2026: 1 unsubstantiated
- March 26, 2026: 2 unsubstantiated
- September 29, 2025: 2 unsubstantiated
- August 28, 2025: 1 unsubstantiated
Show all 14
- July 28, 2025: 1 unsubstantiated
- April 28, 2025: 2 unsubstantiated
- March 27, 2025: 2 unsubstantiated
- December 31, 2024: 3 unsubstantiated
- December 30, 2024: 13 unsubstantiated
- December 24, 2024: 1 unsubstantiated
- August 23, 2024: 1 unsubstantiated
- August 7, 2023: 2 unsubstantiated
- May 30, 2023: 3 unsubstantiated
Every state visit (54)
- August 12, 2026: Other visit
- August 12, 2026: Inspection
- June 23, 2026: Complaint visit
- April 3, 2026: Complaint visit
- March 11, 2026: Complaint visit
Show all 47
- November 24, 2025: Other visit
- September 25, 2025: Other visit
- August 13, 2025: Other visit
- August 13, 2025: Complaint visit
- July 25, 2025: Inspection
- July 16, 2025: Complaint visit
- June 9, 2025: Complaint visit
- April 24, 2025: Other visit
- April 15, 2025: Complaint visit
- March 11, 2025: Other visit
- March 11, 2025: Complaint visit
- February 20, 2025: Complaint visit
- January 10, 2025: Other visit
- January 7, 2025: Other visit
- December 19, 2024: Complaint visit (2)
- December 18, 2024: Complaint visit
- November 13, 2024: Complaint visit (2)
- October 17, 2024: Complaint visit
- September 13, 2024: Other visit
- September 4, 2024: Complaint visit (3)
- August 21, 2024: Other visit
- August 13, 2024: Other visit
- August 13, 2024: Complaint visit (2)
- August 7, 2024: Inspection
- July 31, 2024: Complaint visit
- May 24, 2024: Other visit
- May 8, 2024: Complaint visit
- March 29, 2024: Complaint visit (2)
- December 20, 2023: Other visit
- December 11, 2023: Complaint visit
- August 14, 2023: Inspection
- August 2, 2023: Complaint visit
- May 26, 2023: Complaint visit
- August 24, 2022: Inspection
- August 17, 2022: Complaint visit (2)
- July 13, 2022: Complaint visit
- July 7, 2022: Complaint visit
- June 3, 2022: Complaint visit
- May 10, 2022: Complaint visit
- March 16, 2022: Complaint visit
- February 2, 2022: Other visit
- December 10, 2021: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 60 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 195850091
- License status
- Active
- Licensed since
- 2021-08-27
- Licensed capacity
- 60
- Licensee
- WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC
- County
- Los Angeles County
- Administrator
- Susan Weisbarth
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.4 mi, nursing home 1.3 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Ucla West Valley Medical Center, West Hills. 1.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- West Valley Post Acute, West Hills. 1.3 miles away, straight line.
- Nearest home health agency office
- Newstart Home Health Inc, Woodland Hills. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91367 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Woodland Hills Dialysis, Woodland Hills, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Warner Center Dialysis, Woodland Hills, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Kaiser Foundation Hospital Medical Ctr.- Woodland Hills, Woodland Hills, 2.2 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 188 Medicare hospices tell CMS they serve ZIP code 91367.
Prestige Hospice Inc, office in Woodland Hills, 1.3 miles away, straight line
Relaxed Home Hospice Care, office in Woodland Hills, 1.3 miles away, straight line
Western Palliative Care, Inc, office in Woodland Hills, 1.4 miles away, straight line - Nearest geriatric medicine practice
- The Regents Of The University Of California, Woodland Hills. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does The Preserve at Woodland Hills provide?
The Preserve at Woodland Hills is licensed by the state of California for assisted living in Woodland Hills, California. Its licensed capacity is 60 residents.
Does Lilisity rate The Preserve at Woodland Hills?
No. We publish state licensing details for The Preserve at Woodland Hills but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Preserve at Woodland Hills cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. The Preserve at Woodland Hills does not publish its prices.
How do I contact The Preserve at Woodland Hills?
Use The Preserve at Woodland Hills's website, thepreserveatwoodlandhills.com/?facebook=, or visit at 6221 Fallbrook Avenue, Woodland Hills, CA 91367.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid