Assisted Living
Pasadena Highlands
1575 E Washington Blvd, Pasadena, CA 91104 · Map
Licensed for 245 residents · WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
Pasadena Highlands is a state-licensed assisted living community in Pasadena, California. It is licensed for 245 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Pasadena Highlands says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
We offer daily scheduled transportation to medical appointments, as well as popular spots for shopping, dining, and entertainment.
(page, checked Oct 12, 2026) - Apartment types named: studio, two-bedroom.
Discover the freedom to live each day to its fullest with a spacious studio, one, or two bedroom apartment at Pasadena Highlands, where we work hard to provide our residents with a place they are proud to call home.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 245 residents
RESIDENTIAL CARE ELDERLY 198603384, licensed since Jan 12, 2021. Licensee WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC.
Nearest emergency room
3.1 miles
Huntington Hospital.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Pasadena Highlands this community | 245 | Not published | Active | 5 Type A, 3 Type B | |
| Con Carino | 0.1 mi | 6 | Not published | Active | 3 Type A, 4 Type B |
| The Cottage | 0.1 mi | 6 | Not published | Active | 4 Type A, 6 Type B |
| Varda Home | 0.4 mi | 6 | Not published | Active | 1 Type A, 3 Type B |
| Bungalow | 0.6 mi | 6 | Not published | Active | 2 Type A, 10 Type B |
State inspection record5 Type A, 3 Type B
- Last state visit
- June 12, 2026
- State visits since January 12, 2022
- 27 (including 5 inspections, 18 complaints investigated)
- Type A citations
- 5 immediate risk
- Type B citations
- 3 potential risk if not corrected
- Complaint allegations investigated
- 43: 8 substantiated, 35 not substantiated
- License active since 2021
Citations (8), newest first
- 87555(b)(27) (plan of correction due January 6, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87468.2(a)(4) (plan of correction due August 25, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87464(f)(4) (plan of correction due February 17, 2022): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 87411(a) (plan of correction due February 17, 2022): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87468.2(a)(4) (plan of correction due February 17, 2022): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
Show all 8
- 87465(a)(5) (plan of correction due February 4, 2022): Incidental Medical and Dental Care Services. Rules for helping residents with medicines and other incidental medical and dental care.
- 1569.50(a)(3) (plan of correction due February 4, 2022): Denial, Suspension or Revocation of License. Grounds on which the state may deny, suspend or revoke a license.
- 87211(a)(2) (plan of correction due February 4, 2022): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- September 5, 2025: 1 substantiated, 5 unsubstantiated, 1 Type A citation
- April 11, 2022: 5 substantiated, 3 Type B citations
- October 12, 2021: 1 substantiated
- September 23, 2021: 1 substantiated
Complaints with no substantiated allegation (14)
- August 3, 2026: 2 unsubstantiated
- April 24, 2026: 1 unsubstantiated
- September 30, 2025: 1 unsubstantiated
- September 22, 2025: 1 unsubstantiated
- August 4, 2025: 5 unsubstantiated
Show all 14
- March 21, 2025: 2 unsubstantiated
- October 22, 2024: 6 unsubstantiated
- July 9, 2024: 1 unsubstantiated
- May 16, 2024: 4 unsubstantiated
- March 26, 2024: 1 unsubstantiated
- July 27, 2023: 1 unsubstantiated
- March 28, 2023: 1 unsubstantiated
- September 29, 2022: 1 unsubstantiated
- March 3, 2022: 3 unfounded
Every state visit (30)
- June 12, 2026: Complaint visit
- May 14, 2026: Complaint visit
- April 23, 2026: Complaint visit
- January 6, 2026: Other visit
- December 16, 2025: Inspection
Show all 29
- September 20, 2025: Complaint visit
- September 12, 2025: Complaint visit
- August 24, 2025: Complaint visit (2)
- May 22, 2025: Complaint visit
- March 21, 2025: Complaint visit
- March 13, 2025: Other visit
- February 24, 2025: Complaint visit
- December 16, 2024: Inspection
- October 12, 2024: Complaint visit
- September 27, 2024: Other visit
- July 2, 2024: Complaint visit
- May 14, 2024: Complaint visit
- May 2, 2024: Complaint visit
- March 19, 2024: Complaint visit
- January 12, 2024: Inspection
- July 13, 2023: Complaint visit
- January 30, 2023: Complaint visit
- December 16, 2022: Other visit
- December 16, 2022: Inspection
- August 31, 2022: Complaint visit
- February 3, 2022: Inspection
- February 3, 2022: Complaint visit
- February 2, 2022: Complaint visit
- January 12, 2022: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 245 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 198603384
- License status
- Active
- Licensed since
- 2021-01-12
- Licensed capacity
- 245
- Licensee
- WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
- County
- Los Angeles County
- Executive Director
- Kay Cano
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.1 mi, nursing home 1.0 mi, pharmacy 0.1 mi
- Nearest hospital with an emergency room
- Huntington Hospital, Pasadena. 3.1 miles away, straight line.
- Nearest Medicare nursing home
- Pasadena Park Healthcare and Wellness Center, Pasadena. 1.0 mile away, straight line.
- Nearest home health agency office
- Optimum Home Health, Inc, Pasadena. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 91104 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Eaton Canyon Dialysis, Pasadena, 1.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Rose City Dialysis, Pasadena, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Huntington Dialysis, Pasadena, 2.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 161 Medicare hospices tell CMS they serve ZIP code 91104.
Paradise Hospice, Inc, office in Pasadena, 0.3 miles away, straight line
Maximum Hospice And Palliative Care, Inc, office in Pasadena, 0.8 miles away, straight line
Faith & Hope Hospice Care, Inc, office in Pasadena, 0.8 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Huntington Geriatric Medical Group, Pasadena. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Pasadena Highlands provide?
Pasadena Highlands is licensed by the state of California for assisted living in Pasadena, California. Its licensed capacity is 245 residents.
Does Lilisity rate Pasadena Highlands?
No. We publish state licensing details for Pasadena Highlands but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Pasadena Highlands cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. Pasadena Highlands does not publish its prices.
How do I contact Pasadena Highlands?
Use Pasadena Highlands's website, wellquestph.com, or visit at 1575 E Washington Blvd, Pasadena, CA 91104.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid