Lilisity

Assisted Living

Parkview Rch #2

919 Rosette Court, Sunnyvale, CA 94086 · Map
Licensed for 6 residents · NG, HELEN

State license active
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Parkview Rch #2 is a state-licensed assisted living community in Sunnyvale, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
6 residentsLicensed capacity
State licensedResidential care elderly, since 1994
$4,000 to $6,500/moTypical assisted living start in Santa Clara County, from 15 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Type A citations
7Type B citations

Last state visit: Mar 24, 2026. See the record

License

Active, 6 residents

RESIDENTIAL CARE ELDERLY 435200051, licensed since Mar 17, 1994. Licensee NG, HELEN.

Nearest emergency room

1.7 miles

Kaiser Foundation Hospital-Santa Clara, rated 2 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Parkview Rch #2 this community6Not publishedActive0 Type A, 7 Type B
Safe Haven Care Homes0.1 mi6Not publishedActive0 Type A, 2 Type B
At Home Senior Care II0.4 mi6Not publishedActive0 Type A, 0 Type B
At Home Senior Care I0.4 mi6Not publishedActive0 Type A, 4 Type B
Belmont Village Sunnyvale0.5 mi150Not publishedActive6 Type A, 8 Type B
State inspection record0 Type A, 7 Type B
Last state visit
March 24, 2026
State visits since April 18, 2022
4 (including 3 inspections, 1 complaint investigated)
Type A citations
0 immediate risk
Type B citations
7 potential risk if not corrected
Complaint allegations investigated
1: 0 substantiated, 1 not substantiated
  • No citations at the last inspection (March 2026)
  • License active since 1994

Citations (7), newest first

  • 87463(h) (plan of correction due March 27, 2025): Reappraisals. The community must ask every resident to have a routine visit with a licensed medical professional once a year and record the visit or any refusal.
  • 1569.695(e)(2) (plan of correction due March 27, 2025): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
  • 87303(e)(2) (plan of correction due March 20, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
  • 87466 (plan of correction due March 12, 2024): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
  • 87303(a) (plan of correction due March 12, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
  • 87705(c)(5) (plan of correction due March 12, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
  • 87465(h)(6) (plan of correction due March 12, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.

Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.

Complaints with no substantiated allegation (1)
  • April 28, 2022: 1 unsubstantiated
Every state visit (4)
  • March 24, 2026: Inspection
  • March 13, 2025: Inspection
  • March 5, 2024: Inspection
  • April 18, 2022: Complaint visit

Read every report on the state’s site →

What these terms mean

Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”

Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.

CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.

This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”

License and ownershipActive license, licensee NG, HELEN
License type
RESIDENTIAL CARE ELDERLY
License number
435200051
License status
Active
Licensed since
1994-03-17
Licensed capacity
6
Licensee
NG, HELEN
Administrator
Helen Ng

Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the California licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs

How Medicaid pays for care in California

  • Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
  • Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 1.7 mi, nursing home 0.6 mi, pharmacy 0.7 mi
Nearest hospital with an emergency room
Kaiser Foundation Hospital-Santa Clara, Santa Clara. 1.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
Nearest Medicare nursing home
Cedar Crest Nursing and Rehabilitation Center, Sunnyvale. 0.6 miles away, straight line.
Nearest home health agency office
Five Star Home Care, Sunnyvale. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 94086 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Santa Clara Dialysis, Santa Clara, 1.7 miles away, straight line (CMS rating 4 of 5 stars)
Kaiser Permanente - Santa Clara, Santa Clara, 1.7 miles away, straight line (CMS rating 5 of 5 stars)
Shc North Sunnyvale, Sunnyvale, 2.7 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
28 Medicare hospices tell CMS they serve ZIP code 94086.
Gold Star Hospice, LLC, office in Sunnyvale, 1.8 miles away, straight line
Pathways Home Health And Hospice, office in Sunnyvale, 2.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kaiser Foundation Hospital Hospice-Santa Clara, office in Santa Clara, 3.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Sutter Bay Medical Foundation, Sunnyvale. 1.2 miles away, straight line. 5 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively high, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. What does the base rate include, and when did rates last go up?
  2. Who is here at night? Are they awake, or asleep and on call?
  3. Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
  4. Is it one flat rate, or does it rise with care needs?
  5. Can you help someone who needs two people to move, or a mechanical lift?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
California Department of Social Services, Community Care Licensing inspection recordsSep 28, 2026See above
California Medicaid provider listMar 3, 2026Not on the state list we checked. These lists are often incomplete.
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
County of Santa Clara Department of Environmental Health kitchen inspectionsOct 15, 2026No kitchen matched
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Parkview Rch #2 provide?

Parkview Rch #2 is licensed by the state of California for assisted living in Sunnyvale, California. Its licensed capacity is 6 residents.

Does Lilisity rate Parkview Rch #2?

No. We publish state licensing details for Parkview Rch #2 but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Parkview Rch #2 cost?

Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. Parkview Rch #2 does not publish its prices.

How do I contact Parkview Rch #2?

Visit Parkview Rch #2 at 919 Rosette Court, Sunnyvale, CA 94086.

Choosing a small care homeOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid