Assisted Living
Palmcrest Grand Residence
3503 Cedar Avenue, Long Beach, CA 90807 · Map
Licensed for 262 residents · PALMCREST GRAND HOME ASSISTED LIVING, LLC
Palmcrest Grand Residence is a state-licensed assisted living community in Long Beach, California. It is licensed for 262 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 262 residents
RESIDENTIAL CARE ELDERLY 198602069, licensed since Mar 14, 2016. Licensee PALMCREST GRAND HOME ASSISTED LIVING, LLC.
Nearest emergency room
0.9 miles
College Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Palmcrest Grand Residence this community | 262 | Not published | Active | 9 Type A, 23 Type B | |
| Regent Villa Retirement Home | 0.1 mi | 188 | Not published | Active | 0 Type A, 3 Type B |
| Vista Del Mar Senior Living | 0.2 mi | 300 | Not published | Active | 6 Type A, 23 Type B |
| Sea Breeze Manor | 0.3 mi | 6 | Not published | Active | 0 Type A, 6 Type B |
| Rose Garden Villa at Bixby | 0.4 mi | 6 | Not published | Active | 1 Type A, 2 Type B |
State inspection record9 Type A, 23 Type B
- Last state visit
- September 9, 2026
- State visits since April 19, 2021
- 61 (including 5 inspections, 67 complaints investigated)
- Type A citations
- 9 immediate risk
- Type B citations
- 23 potential risk if not corrected
- Complaint allegations investigated
- 160: 25 substantiated, 135 not substantiated
- License active since 2016
Citations (33), newest first
- 87303(a) (plan of correction due August 17, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87309(a) (plan of correction due August 6, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87303(a) (plan of correction due July 15, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87608(a)(5) (plan of correction due April 10, 2026): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87608(a)(5) (plan of correction due April 9, 2026): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
Show all 8
- 87466 (plan of correction due February 23, 2026): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87412(d) (plan of correction due May 15, 2025): Personnel Records. The community must keep proof that its administrator is certified or recertified.
- 87405(d)(5) (plan of correction due April 29, 2025): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
Show all citations (25 more)
- 87355(a) (plan of correction due April 15, 2025): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
- 87465 (plan of correction due January 29, 2025): Incidental Medical and Dental Care Services. Rules for helping residents with medicines and other incidental medical and dental care.
- 87466 (plan of correction due September 13, 2024): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87211(a)(B)(D) (plan of correction due September 13, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87413(3) (plan of correction due September 13, 2024): Personnel - Operations. Rules for covering staff absences, providing care without abuse or exploitation, and posting staff schedules in larger communities.
Show all 25
- 87405(b)(1)(2)(5) (plan of correction due September 13, 2024): Administrator - Qualifications and Duties. Qualifications and duties of the administrator, who must be certified and be on site enough to manage the community, with a qualified substitute when away.
- 87224(b)(c) (plan of correction due September 13, 2024): Eviction Procedures. Rules for evicting a resident: the allowed reasons, written notice, and reporting the eviction to the state.
- 87468.1 (plan of correction due April 30, 2024): Personal Rights of Residents in All Facilities. Personal rights every resident has, such as dignity, safe accommodations and freedom from abuse, plus protection from discrimination based on sexual orientation, gender identity or HIV status.
- 87413(a)(3) (plan of correction due April 29, 2024): Personnel - Operations. Rules for covering staff absences, providing care without abuse or exploitation, and posting staff schedules in larger communities.
- 87463(c) (plan of correction due March 1, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87705(b)(2) (plan of correction due January 18, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 1569.655(a) (plan of correction due January 4, 2024): Rate Increases. The community must give 90 days' written notice of rate increases and may not charge lump-sum assessments.
- 87705(b)(2) (plan of correction due September 1, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87224(d) (plan of correction due September 1, 2023): Eviction Procedures. Rules for evicting a resident: the allowed reasons, written notice, and reporting the eviction to the state.
- 87506(c)(1) (plan of correction due August 24, 2023): Resident Records. What must be in each resident's record, and keeping records confidential and available to the state.
- 87211(a)(1) (plan of correction due August 17, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87705(C)(5)(A) (plan of correction due September 23, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87466 (plan of correction due September 23, 2022): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87405(D)(1) (plan of correction due September 23, 2022): Administrator - Qualifications and Duties. Qualifications and duties of the administrator, who must be certified and be on site enough to manage the community, with a qualified substitute when away.
- 85072(b)(2) (plan of correction due June 10, 2022): Plain meaning not available; see the state’s report.
- 87465(c)(2 (plan of correction due April 12, 2022): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87465(h)(6)(A-F) (plan of correction due April 12, 2022): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87705(C)(3)(A) (plan of correction due August 27, 2021): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87468.1(a) (plan of correction due April 9, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a) (plan of correction due April 9, 2021): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- July 22, 2026: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- May 26, 2026: 1 substantiated, 1 unsubstantiated, 2 Type A citations
- April 24, 2026: 2 substantiated, 1 Type A citation
- June 23, 2025: 1 substantiated, 1 Type B citation
- February 20, 2025: 1 substantiated, 1 unsubstantiated, 1 Type B citation
Show all 8
- September 6, 2024: 2 substantiated, 1 unsubstantiated, 2 Type B citations
- May 22, 2024: 1 substantiated, 1 Type B citation
- April 30, 2024: 3 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
Show all (10 more)
- March 1, 2024: 1 substantiated, 1 Type B citation
- January 25, 2024: 1 substantiated, 1 unsubstantiated, 3 Type B citations
- September 7, 2023: 1 substantiated, 1 Type B citation
- October 14, 2022: 3 substantiated, 2 Type B citations
- September 16, 2022: 1 substantiated, 1 unsubstantiated, 3 Type A citations
Show all 10
- April 28, 2022: 2 substantiated, 1 unfounded, 2 Type B citations
- April 28, 2022: 1 substantiated
- April 18, 2022: 1 substantiated, 2 unsubstantiated, 1 Type A citation, 1 Type B citation
- March 25, 2022: 1 substantiated, 1 unsubstantiated
- November 18, 2021: 1 substantiated, 3 unsubstantiated
Complaints with no substantiated allegation (49)
- September 15, 2026: 1 unsubstantiated
- August 5, 2026: 1 unsubstantiated
- May 22, 2026: 3 unsubstantiated
- May 5, 2026: 1 unsubstantiated
- March 24, 2026: 2 unsubstantiated
Show all 49
- November 20, 2025: 1 unsubstantiated
- November 20, 2025: 1 unsubstantiated
- June 11, 2025: 2 unsubstantiated
- May 16, 2025: 1 unsubstantiated
- March 5, 2025: 2 unsubstantiated
- January 23, 2025: 2 unsubstantiated
- November 13, 2024: 3 unsubstantiated
- July 3, 2024: 1 unsubstantiated
- June 18, 2024: 6 unsubstantiated
- May 31, 2024: 1 unsubstantiated
- May 30, 2024: 3 unsubstantiated
- May 28, 2024: 8 unsubstantiated
- May 22, 2024: 1 unsubstantiated
- May 22, 2024: 3 unsubstantiated
- May 17, 2024: 3 unsubstantiated
- March 14, 2024: 1 unsubstantiated
- February 28, 2024: 2 unsubstantiated
- January 26, 2024: 3 unsubstantiated
- December 6, 2023: 1 unsubstantiated
- October 6, 2023: 3 unsubstantiated
- May 16, 2023: 1 unsubstantiated
- May 16, 2023: 4 unsubstantiated
- January 25, 2023: 1 unsubstantiated
- November 28, 2022: 10 unsubstantiated
- November 7, 2022: 3 unsubstantiated
- October 14, 2022: 1 unsubstantiated
- October 12, 2022: 1 unsubstantiated
- October 11, 2022: 2 unsubstantiated
- September 29, 2022: 3 unsubstantiated
- September 26, 2022: 5 unsubstantiated
- July 15, 2022: 2 unsubstantiated
- July 14, 2022: 8 unsubstantiated
- July 11, 2022: 1 unsubstantiated
- June 27, 2022: 7 unsubstantiated
- June 7, 2022: 2 unsubstantiated
- June 7, 2022: 2 unsubstantiated
- June 7, 2022: 1 unsubstantiated
- May 25, 2022: 2 unsubstantiated
- April 27, 2022: 2 unsubstantiated
- April 18, 2022: 2 unsubstantiated
- April 4, 2022: 1 unsubstantiated
- March 14, 2022: 1 unsubstantiated
- February 15, 2022: 1 unsubstantiated
- September 29, 2021: 2 unsubstantiated
Every state visit (90)
- September 2, 2026: Complaint visit
- August 6, 2026: Other visit
- July 1, 2026: Other visit
- July 1, 2026: Complaint visit (2)
- May 21, 2026: Other visit
Show all 66
- May 21, 2026: Complaint visit
- April 30, 2026: Complaint visit
- April 9, 2026: Complaint visit (3)
- April 7, 2026: Complaint visit
- March 6, 2026: Inspection
- February 20, 2026: Complaint visit
- February 19, 2026: Complaint visit
- October 24, 2025: Complaint visit (2)
- October 10, 2025: Other visit
- October 10, 2025: Complaint visit
- August 20, 2025: Complaint visit
- May 1, 2025: Other visit
- April 23, 2025: Inspection
- April 23, 2025: Complaint visit (2)
- April 22, 2025: Other visit
- April 4, 2025: Complaint visit
- January 22, 2025: Complaint visit (2)
- December 9, 2024: Complaint visit
- November 13, 2024: Complaint visit
- October 30, 2024: Complaint visit
- August 30, 2024: Other visit
- August 30, 2024: Complaint visit (2)
- July 30, 2024: Complaint visit
- June 21, 2024: Complaint visit
- May 31, 2024: Complaint visit
- May 23, 2024: Complaint visit (2)
- May 16, 2024: Complaint visit
- May 10, 2024: Complaint visit (3)
- April 23, 2024: Complaint visit
- March 19, 2024: Inspection
- March 13, 2024: Complaint visit
- February 29, 2024: Complaint visit (2)
- January 18, 2024: Complaint visit (2)
- January 3, 2024: Complaint visit
- December 18, 2023: Complaint visit
- November 8, 2023: Complaint visit
- August 24, 2023: Complaint visit (3)
- August 17, 2023: Complaint visit
- August 10, 2023: Complaint visit
- May 12, 2023: Complaint visit
- March 30, 2023: Inspection
- February 8, 2023: Complaint visit
- November 7, 2022: Complaint visit (2)
- October 5, 2022: Complaint visit
- September 14, 2022: Complaint visit (2)
- September 13, 2022: Complaint visit
- September 12, 2022: Complaint visit
- August 30, 2022: Complaint visit
- August 29, 2022: Complaint visit
- June 15, 2022: Complaint visit
- April 29, 2022: Complaint visit
- April 12, 2022: Complaint visit (3)
- March 28, 2022: Inspection
- February 9, 2022: Complaint visit (5)
- January 11, 2022: Complaint visit
- October 19, 2021: Complaint visit (2)
- August 19, 2021: Complaint visit
- August 18, 2021: Complaint visit
- July 8, 2021: Complaint visit (2)
- June 10, 2021: Complaint visit
- April 19, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 262 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee PALMCREST GRAND HOME ASSISTED LIVING, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 198602069
- License status
- Active
- Licensed since
- 2016-03-14
- Licensed capacity
- 262
- Licensee
- PALMCREST GRAND HOME ASSISTED LIVING, LLC
- County
- Los Angeles County
- Administrator
- Veronica Gomez
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as PALMCREST GRAND RESIDENCE under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jun 7, 2015 to Jun 4, 2017. Violations found: Family and medical leave. Employer as DOL recorded it: Palmcrest Grand Residence (Palmcrest Grand Home Assisted Living, LLC). Case 1824615.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 0.9 mi, nursing home 0.3 mi, pharmacy 1.1 mi
- Nearest hospital with an emergency room
- College Medical Center, Long Beach. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Pacific Villa, INC, Long Beach. 0.3 miles away, straight line.
- Nearest home health agency office
- Long Beach Health Care, Long Beach. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90807 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Bixby Knolls Dialysis, Long Beach, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Quest Dialysis Center, Long Beach, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita United Dialysis Center, Long Beach, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 128 Medicare hospices tell CMS they serve ZIP code 90807.
Royal Majesty Hospice, Inc., office in Long Beach, 0.9 miles away, straight line
Radiance Hospice And Palliative Care, office in Long Beach, 1.0 mile away, straight line
Ziba Hospice LLC, office in Lakewood, 2.1 miles away, straight line - Nearest geriatric medicine practice
- Philip Zhou, DO, Long Beach. 3.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Palmcrest Grand Residence provide?
Palmcrest Grand Residence is licensed by the state of California for assisted living in Long Beach, California. Its licensed capacity is 262 residents.
Does Lilisity rate Palmcrest Grand Residence?
No. We publish state licensing details for Palmcrest Grand Residence but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Palmcrest Grand Residence cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. Palmcrest Grand Residence does not publish its prices.
How do I contact Palmcrest Grand Residence?
Visit Palmcrest Grand Residence at 3503 Cedar Avenue, Long Beach, CA 90807.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid