Independent Living and Assisted Living
Merrill Gardens at Gilroy
7610 Isabella Way, Gilroy, CA 95020 · Map
Licensed for 214 residents · MG AT GILROY, LP ; SHI-IV MERRILL GP, LLC ; MERRIL
Merrill Gardens at Gilroy is a state-licensed independent living, assisted living community in Gilroy, California. It is licensed for 214 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $3,995 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Merrill Gardens at Gilroy says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Garden House is our dedicated memory care area at Merrill Gardens at Gilroy, created around the unique needs of individuals living with Alzheimer’s and other dementias.
(page, checked Oct 15, 2026) - Provides transportation.
Transportation Options
(page, checked Oct 12, 2026) - Pets allowed.
Pets Welcome
(page, checked Oct 12, 2026) - Apartment types named: studio, two-bedroom.
Studio, one and two bedroom apartments
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 214 residents
RESIDENTIAL CARE ELDERLY 435202806, licensed since Sep 10, 2021. Licensee MG AT GILROY, LP ; SHI-IV MERRILL GP, LLC ; MERRIL.
Nearest emergency room
11.9 miles
Watsonville Community Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Merrill Gardens at Gilroy this community | 214 | $3,995/mo | Active | 21 Type A, 5 Type B | |
| Clark's Villa | 0.9 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Bonita Springs Care Home | 1.8 mi | 6 | Not published | Active | 2 Type A, 5 Type B |
| Gilroy Elderly Care Home | 2.0 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Sweet Care Home in Gilroy | 2.1 mi | 6 | Not published | Active | 3 Type A, 6 Type B |
State inspection record21 Type A, 5 Type B
- Last state visit
- September 18, 2026
- State visits since April 13, 2022
- 29 (including 3 inspections, 20 complaints investigated)
- Type A citations
- 21 immediate risk
- Type B citations
- 5 potential risk if not corrected
- Complaint allegations investigated
- 44: 13 substantiated, 31 not substantiated
- License active since 2021
Citations (26), newest first
- 87507(f) (plan of correction due October 2, 2025): Admission Agreements. Rules for written admission agreements: what they must include, what they cannot include, signing and giving copies.
- 87411(a) (plan of correction due July 18, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87309(a) (plan of correction due February 21, 2025): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87468.1(a)(8) (plan of correction due December 20, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.2(a)(4) (plan of correction due December 20, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
Show all 8
- 87468.1(a)(3) (plan of correction due December 11, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87463(a)(3) (plan of correction due December 7, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87468.2(a)(4) (plan of correction due October 30, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
Show all citations (18 more)
- 87465(a)(1) (plan of correction due October 14, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87463(c) (plan of correction due October 14, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87563(b) (plan of correction due October 14, 2024): Plain meaning not available; see the state’s report.
- 87463(a) (plan of correction due October 8, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87412(a) (plan of correction due September 26, 2024): Personnel Records. The community must keep a personnel record for the licensee, administrator and each employee with required information such as age, background and health screening.
Show all 18
- 87468.1(a)(3) (plan of correction due September 20, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87463(b) (plan of correction due September 20, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87405(d)(2) (plan of correction due June 14, 2024): Administrator - Qualifications and Duties. The administrator must meet set qualifications, including knowledge of residents' care needs and the rules, good character and at least a high school diploma or equivalent.
- 87355(e)(1) (plan of correction due June 13, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87211(a)(2) (plan of correction due May 30, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87466 (plan of correction due January 17, 2024): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87468.1(a)(2) (plan of correction due January 17, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87463(a)(3) (plan of correction due January 17, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87468.1(a)(3) (plan of correction due February 1, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87355(e)(2) (plan of correction due February 1, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87355(e)(1) (plan of correction due December 9, 2022): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87355(e)(2) (plan of correction due December 9, 2022): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87705 (plan of correction due September 20, 2022): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- October 13, 2025: 1 substantiated, 1 Type B citation
- January 13, 2025: 2 substantiated, 1 unsubstantiated, 1 Type A citation
- January 2, 2025: 2 substantiated, 1 Type A citation
- December 4, 2024: 1 substantiated, 1 unsubstantiated, 2 unfounded, 1 Type A citation
- October 17, 2024: 2 substantiated, 1 unsubstantiated, 1 Type A citation
Show all 8
- October 9, 2024: 2 substantiated, 2 Type A citations
- February 12, 2024: 2 substantiated, 3 Type A citations
- February 14, 2023: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (12)
- August 19, 2025: 1 unfounded
- April 17, 2025: 3 unsubstantiated
- January 2, 2025: 1 unfounded
- December 17, 2024: 4 unfounded
- December 17, 2024: 4 unsubstantiated
Show all 12
- November 25, 2024: 1 unsubstantiated
- October 17, 2024: 2 unsubstantiated
- October 17, 2024: 3 unfounded
- October 1, 2024: 1 unsubstantiated
- August 26, 2024: 1 unfounded
- January 2, 2024: 1 unfounded
- April 28, 2022: 4 unsubstantiated
Every state visit (51)
- June 29, 2026: Other visit
- February 24, 2026: Other visit
- November 6, 2025: Other visit
- September 25, 2025: Inspection
- September 25, 2025: Complaint visit
Show all 36
- August 19, 2025: Other visit
- July 17, 2025: Other visit
- June 25, 2025: Other visit
- June 6, 2025: Complaint visit
- May 28, 2025: Other visit
- April 9, 2025: Other visit
- April 9, 2025: Complaint visit
- February 20, 2025: Other visit
- December 19, 2024: Complaint visit (4)
- December 10, 2024: Other visit
- December 6, 2024: Other visit (2)
- December 6, 2024: Complaint visit (2)
- October 29, 2024: Other visit
- October 29, 2024: Complaint visit (4)
- October 7, 2024: Other visit
- October 7, 2024: Complaint visit (4)
- September 19, 2024: Inspection
- September 19, 2024: Complaint visit (2)
- June 24, 2024: Other visit
- June 13, 2024: Other visit
- June 12, 2024: Other visit
- May 29, 2024: Other visit (2)
- January 16, 2024: Complaint visit (2)
- December 15, 2023: Other visit
- November 9, 2023: Complaint visit
- January 31, 2023: Other visit (2)
- January 31, 2023: Complaint visit
- December 8, 2022: Other visit
- December 1, 2022: Other visit
- September 19, 2022: Inspection
- April 13, 2022: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 214 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee MG AT GILROY, LP ; SHI-IV MERRILL GP, LLC ; MERRIL
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 435202806
- License status
- Active
- Licensed since
- 2021-09-10
- Licensed capacity
- 214
- Licensee
- MG AT GILROY, LP ; SHI-IV MERRILL GP, LLC ; MERRIL
- County
- Santa Clara County
- Administrator
- Billy Mitchell
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 11.9 mi, nursing home 1.9 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Watsonville Community Hospital, Watsonville. 11.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Gilroy Healthcare Center, Gilroy. 1.9 miles away, straight line.
- Nearest home health agency office
- Healing Touch Of California Home Health Agency Inc, Gilroy. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95020 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Shc Gilroy, Gilroy, 2.4 miles away, straight line (CMS rating 3 of 5 stars)
Shc Morgan Hill, Morgan Hill, 7.8 miles away, straight line (CMS rating 3 of 5 stars)
Shc Watsonville, Watsonville, 11.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 31 Medicare hospices tell CMS they serve ZIP code 95020.
Bonita Springs Hospice Care LLC, office in Gilroy, 1.7 miles away, straight line
Majestic Hospice & Home Health LLC, office in Morgan Hill, 8.0 miles away, straight line
With Grace Hospice And Palliative Care, office in San Jose, 15.5 miles away, straight line - Nearest geriatric medicine practice
- Sutter Bay Medical Foundation, Morgan Hill. 7.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- Wildfire risk to homes
- In Gilroy, CA, risk to homes is greater than 56% of communities in California and 88% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Merrill Gardens at Gilroy provide?
Merrill Gardens at Gilroy is licensed by the state of California for independent living, assisted living in Gilroy, California. Its licensed capacity is 214 residents.
Does Lilisity rate Merrill Gardens at Gilroy?
No. We publish state licensing details for Merrill Gardens at Gilroy but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Merrill Gardens at Gilroy cost?
Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Merrill Gardens at Gilroy?
Use Merrill Gardens at Gilroy's website, merrillgardens.com/senior-living/ca/gilroy/merrill-gardens-at-gilroy, or visit at 7610 Isabella Way, Gilroy, CA 95020.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid