Assisted Living
Memory Care of Contra Costa
540 Patterson Boulevard, Pleasant Hill, CA 94523 · Map
Licensed for 75 residents · CARLTON SENIOR LIVING LLC & GOLDEN CREST SNR LVG
Memory Care of Contra Costa is a state-licensed assisted living community in Pleasant Hill, California. It is licensed for 75 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Memory Care of Contra Costa says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Our memory care and respite care services are thoughtfully designed to offer comfort, support, and a vibrant, fulfilling lifestyle for you or your loved one.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation for Appointments
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Secure Outdoor Areas
(page, checked Oct 12, 2026) - Apartment types named: one-bedroom.
One Bedroom
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 75 residents
RESIDENTIAL CARE ELDERLY 075601363, licensed since Jan 25, 2008. Licensee CARLTON SENIOR LIVING LLC & GOLDEN CREST SNR LVG.
Nearest emergency room
2.2 miles
John Muir Medical Center - Walnut Creek Campus, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Memory Care of Contra Costa this community | 75 | Not published | Active | 3 Type A, 11 Type B | |
| Poet's Vista Residential Care | 0.2 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Pleasant Hill Villa Home Care | 0.4 mi | 6 | Not published | Active | 4 Type A, 10 Type B |
| Pleasant Hill Villa Home Care 3 | 0.4 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
| Eden Senior Care | 0.4 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record3 Type A, 11 Type B
- Last state visit
- September 3, 2026
- State visits since May 6, 2022
- 16 (including 5 inspections, 4 complaints investigated)
- Type A citations
- 3 immediate risk
- Type B citations
- 11 potential risk if not corrected
- Complaint allegations investigated
- 10: 2 substantiated, 8 not substantiated
- License active since 2008
Citations (14), newest first
- 87309(a) (plan of correction due August 27, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87468.2(a)(4) (plan of correction due July 31, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87309(a) (plan of correction due July 16, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87355(e)(2) (plan of correction due July 10, 2026): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87506(d) (plan of correction due July 10, 2026): Resident Records. What must be in each resident's record, and keeping records confidential and available to the state.
Show all 8
- 87468.2(a)(8) (plan of correction due November 17, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87211(a)(1)(A) (plan of correction due November 17, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87463(h)(1) (plan of correction due November 17, 2025): Reappraisals. The community must ask every resident to have a routine visit with a licensed medical professional once a year and record the visit or any refusal.
Show all citations (6 more)
- 87411(c)(1) (plan of correction due February 26, 2025): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87211(a) (plan of correction due December 5, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87411(c)(1) (plan of correction due February 19, 2024): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87411(f) (plan of correction due February 19, 2024): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 87705(c)(5) (plan of correction due February 19, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87355(e)(2) (plan of correction due June 22, 2022): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- November 12, 2025: 2 substantiated, 2 Type B citations
Complaints with no substantiated allegation (3)
- November 17, 2025: 3 unsubstantiated
- May 23, 2023: 1 unsubstantiated
- October 18, 2022: 4 unsubstantiated
Every state visit (19)
- September 3, 2026: Other visit
- August 26, 2026: Other visit
- July 15, 2026: Other visit
- July 9, 2026: Other visit
- January 29, 2026: Inspection
Show all 18
- November 13, 2025: Complaint visit
- November 10, 2025: Other visit
- November 10, 2025: Complaint visit
- March 7, 2025: Other visit (2)
- January 29, 2025: Inspection
- November 21, 2024: Other visit
- May 30, 2024: Other visit
- January 19, 2024: Inspection
- May 22, 2023: Complaint visit
- February 16, 2023: Inspection
- June 21, 2022: Other visit
- June 21, 2022: Complaint visit
- May 6, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 75 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee CARLTON SENIOR LIVING LLC & GOLDEN CREST SNR LVG
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 075601363
- License status
- Active
- Licensed since
- 2008-01-25
- Licensed capacity
- 75
- Licensee
- CARLTON SENIOR LIVING LLC & GOLDEN CREST SNR LVG
- County
- Contra Costa County
- Administrator
- Diane Perez
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.2 mi, nursing home 0.2 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- John Muir Medical Center - Walnut Creek Campus, Walnut Creek. 2.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Rosewood Post Acute, Pleasant Hill. 0.2 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of California, Inc, Pleasant Hill. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94523 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care - Diablo Walnut Creek, Walnut Creek, 2.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita Concord Dialysis Center, Concord, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Walnut Creek Dialysis Center, Walnut Creek, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 94523.
Hospice Of The East Bay, office in Pleasant Hill, 0.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Assist On Call Palliative & Hospice Care, Inc, office in Pleasant Hill, 1.3 miles away, straight line
Alameda Care Hospice, office in Walnut Creek, 2.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Suprabha Jain, MD, Pleasant Hill. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in November 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Memory Care of Contra Costa provide?
Memory Care of Contra Costa is licensed by the state of California for assisted living in Pleasant Hill, California. Its licensed capacity is 75 residents.
Does Lilisity rate Memory Care of Contra Costa?
No. We publish state licensing details for Memory Care of Contra Costa but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Memory Care of Contra Costa cost?
Assisted Living in Contra Costa County typically starts at $4,100 to $6,700 a month. Based on 17 communities that publish prices. These are area figures, not this community's price. Memory Care of Contra Costa does not publish its prices.
How do I contact Memory Care of Contra Costa?
Use Memory Care of Contra Costa's website, contracostamc.com, or visit at 540 Patterson Boulevard, Pleasant Hill, CA 94523.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid