Assisted Living
Love 2 Care Homes
19432 Us Highway 18, Apple Valley, CA 92307 · Map
Licensed for 6 residents · JACKSON, TERRI
Love 2 Care Homes is a state-licensed assisted living community in Apple Valley, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
RESIDENTIAL CARE ELDERLY 361880919, licensed since Jul 28, 2020. Licensee JACKSON, TERRI.
State inspection record6 Type A, 10 Type B
- Last state visit
- August 26, 2026
- State visits since July 13, 2022
- 12 (including 3 inspections, 7 complaints investigated)
- Type A citations
- 6 immediate risk
- Type B citations
- 10 potential risk if not corrected
- Complaint allegations investigated
- 24: 6 substantiated, 18 not substantiated
- License active since 2020
Citations (17), newest first
- 80088(a)(1)(A) (plan of correction due August 26, 2026): Fixtures, Furniture, Equipment and Supplies. Rules for comfortable temperature, lighting, hot water, window screens, waste and supplies such as linens.
- 87405(a) (plan of correction due August 12, 2026): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
- 87465(e) (plan of correction due August 6, 2026): Incidental Medical and Dental Care Services. Every as-needed medicine staff help with must have a signed doctor's order and label showing the symptoms, dose, time between doses and daily maximum.
- 1569.605 (plan of correction due June 26, 2026): Liability Insurance. The community must carry liability insurance of at least $1 million per occurrence and $3 million per year for injuries to residents and guests.
- 1569.625(b)(2) (plan of correction due June 26, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
Show all 8
- 87465(e) (plan of correction due June 24, 2026): Incidental Medical and Dental Care Services. Every as-needed medicine staff help with must have a signed doctor's order and label showing the symptoms, dose, time between doses and daily maximum.
- 87506(b)(10) (plan of correction due June 24, 2026): Resident Records. Each resident's record must contain required information, such as contacts, doctors, medical assessment, medications and the admission agreement.
- 87465(e) (plan of correction due May 28, 2026): Incidental Medical and Dental Care Services. Every as-needed medicine staff help with must have a signed doctor's order and label showing the symptoms, dose, time between doses and daily maximum.
Show all citations (9 more)
- 87506(a) (plan of correction due May 28, 2026): Resident Records. The community must keep a separate, complete and current record for each resident.
- 87303(e)(4) (plan of correction due May 7, 2026): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87158(a) (plan of correction due May 1, 2026): Capacity. The license sets the maximum number of residents the community may serve.
- 87468.2(a)(19) (plan of correction due January 13, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 8755(b)(5) (plan of correction due January 10, 2024): Plain meaning not available; see the state’s report.
Show all 9
- 87219(b) (plan of correction due January 10, 2024): Planned Activities. Rules for offering a variety of planned activities, with staff, space and supplies to support them.
- 87468.1(a)(2) (plan of correction due January 3, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87303(a) (plan of correction due November 30, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87355(e)(2) (plan of correction due November 20, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- September 11, 2026: 1 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
- August 25, 2026: 1 substantiated, 3 unsubstantiated, 1 Type A citation
- August 18, 2026: 1 substantiated, 1 Type B citation
- January 24, 2024: 3 substantiated, 1 unsubstantiated, 1 Type A citation, 2 Type B citations
Complaints with no substantiated allegation (3)
- August 27, 2026: 5 unsubstantiated
- March 21, 2025: 6 unsubstantiated
- March 21, 2025: 2 unsubstantiated
Every state visit (16)
- August 26, 2026: Other visit
- August 20, 2026: Complaint visit
- August 5, 2026: Other visit
- August 5, 2026: Complaint visit (2)
- June 23, 2026: Inspection
Show all 13
- May 27, 2026: Other visit
- April 30, 2026: Complaint visit
- January 6, 2026: Complaint visit
- August 26, 2024: Complaint visit (2)
- June 18, 2024: Inspection
- December 27, 2023: Complaint visit (2)
- November 16, 2023: Other visit
- July 13, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee JACKSON, TERRI
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 361880919
- License status
- Active
- Licensed since
- 2020-07-28
- Licensed capacity
- 6
- Licensee
- JACKSON, TERRI
- County
- San Bernardino County
- Administrator
- Terri Jackson
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Love 2 Care Homes provide?
Love 2 Care Homes is licensed by the state of California for assisted living in Apple Valley, California. Its licensed capacity is 6 residents.
Does Lilisity rate Love 2 Care Homes?
No. We publish state licensing details for Love 2 Care Homes but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Love 2 Care Homes cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Love 2 Care Homes does not publish its prices.
How do I contact Love 2 Care Homes?
Visit Love 2 Care Homes at 19432 Us Highway 18, Apple Valley, CA 92307.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid