Assisted Living
Lotus Villa and Memory Care
9448 Citrus Ave, Fontana, CA 92335 · Map
Licensed for 99 residents · KP HEALTH CARE GROUP INC;LOTUS VILLA AFFILIATE LLC
Lotus Villa and Memory Care is a state-licensed assisted living community in Fontana, California. It is licensed for 99 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Lotus Villa and Memory Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: studio, one-bedroom.
We have spacious 1 bedroom, 1 bathroom studios that are perfect for two.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 99 residents
RESIDENTIAL CARE ELDERLY 361880599, 365530102, licensed since Jan 31, 2019. Licensee KP HEALTH CARE GROUP INC;LOTUS VILLA AFFILIATE LLC.
Nearest emergency room
1.2 miles
Kaiser Foundation Hospital Fontana/Ontario, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Lotus Villa and Memory Care this community | 99 | Not published | Active | 8 Type A, 7 Type B | |
| Mountain View Residential Care | 1.0 mi | 24 | Not published | Active | No record |
| Sonny Day's Board and Care | 1.6 mi | 6 | Not published | Active | 1 Type A, 0 Type B |
| Ab's Humble Home #2 | 1.7 mi | 6 | Not published | Active | 1 Type A, 2 Type B |
| Amenah Senior Homes | 2.3 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record8 Type A, 7 Type B
- Last state visit
- September 21, 2026
- State visits since June 13, 2023
- 21 (including 2 inspections, 18 complaints investigated)
- Type A citations
- 8 immediate risk
- Type B citations
- 7 potential risk if not corrected
- Complaint allegations investigated
- 46: 7 substantiated, 39 not substantiated
- License active since 2019
Citations (15), newest first
- 87211(a)(1)(2) (plan of correction due July 17, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87466 (plan of correction due June 15, 2026): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87411(a) (plan of correction due June 15, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87629(a)(b)(1) (plan of correction due April 14, 2026): Injections. Rules for residents who need injections, which must be given by the resident or an appropriately skilled professional.
- 87468.1(a)(2) (plan of correction due October 3, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Show all 8
- 87465(a)(2) (plan of correction due August 21, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87411(a) (plan of correction due January 29, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87303(a) (plan of correction due September 29, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
Show all citations (7 more)
- 87303(e)(2) (plan of correction due September 29, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87309(a) (plan of correction due September 29, 2023): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87412(g) (plan of correction due August 31, 2023): Personnel Records. Personnel records must be kept at the community, or at a central office if they are readily available.
- 87705(j) (plan of correction due August 31, 2023): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87203 (plan of correction due August 31, 2023): Fire Safety. The community must meet the State Fire Marshal's fire safety rules.
- 87307(d)(6) (plan of correction due August 30, 2023): Personal Accommodations and Services. Rules for living space and safety, including common rooms, bedrooms, bathrooms, hazards and resident supervision.
- 87355(j) (plan of correction due August 30, 2023): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 26, 2026: 1 substantiated, 1 Type B citation
- June 23, 2026: 2 substantiated, 2 Type A citations
- May 20, 2026: 1 substantiated, 2 unsubstantiated, 1 Type A citation
- December 22, 2025: 1 substantiated, 1 Type B citation
- August 28, 2025: 1 substantiated, 5 unsubstantiated, 1 Type A citation
- March 18, 2025: 1 substantiated, 1 unsubstantiated, 1 Type B citation
Complaints with no substantiated allegation (12)
- December 22, 2025: 1 unsubstantiated
- November 25, 2025: 1 unsubstantiated
- August 28, 2025: 5 unsubstantiated
- August 13, 2025: 4 unsubstantiated
- July 25, 2025: 4 unsubstantiated
Show all 12
- July 23, 2025: 5 unsubstantiated
- June 18, 2025: 3 unsubstantiated
- June 18, 2025: 1 unsubstantiated
- November 20, 2024: 3 unsubstantiated
- July 25, 2024: 2 unsubstantiated
- June 27, 2024: 1 unsubstantiated
- May 29, 2024: 1 unsubstantiated
Every state visit (26)
- July 7, 2026: Complaint visit
- June 12, 2026: Complaint visit
- April 13, 2026: Complaint visit (2)
- November 6, 2025: Inspection
- October 27, 2025: Complaint visit (2)
Show all 21
- September 22, 2025: Complaint visit
- August 26, 2025: Complaint visit
- August 20, 2025: Complaint visit (2)
- August 11, 2025: Complaint visit
- July 24, 2025: Complaint visit
- July 22, 2025: Complaint visit
- June 6, 2025: Complaint visit
- February 7, 2025: Complaint visit
- January 22, 2025: Complaint visit (2)
- November 6, 2024: Inspection
- September 20, 2024: Complaint visit
- June 20, 2024: Complaint visit
- April 19, 2024: Complaint visit (2)
- November 15, 2023: Other visit
- August 30, 2023: Other visit
- June 13, 2023: Other visit
Read every report on the state’s site →
Earlier license at this community
- License 361880599, closed November 27, 2023: the state’s records
A new license is issued when a community changes owners or operators. Records under an earlier license may describe a different operator.
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 99 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee KP HEALTH CARE GROUP INC;LOTUS VILLA AFFILIATE LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 361880599, 365530102
- License status
- Active
- Licensed since
- 2019-01-31
- Licensed capacity
- 99
- Licensee
- KP HEALTH CARE GROUP INC;LOTUS VILLA AFFILIATE LLC
- County
- San Bernardino County
- Administrator
- Rebecca Parra
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as LOTUS VILLA AND MEMORY CARE under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Staff pay and workplace safety1 OSHA inspection, 4 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 21, 2024: programmed (planned) inspection, complete (safety). Case closed Nov 22, 2024. 4 violations cited (1 serious, 3 other). Penalties: $8,240 proposed, $2,100 now. OSHA record. OSHA recorded the employer as Lotus Villa Affiliate LLC.
Details
- Other than serious: Cited rule 2340.22(b). Penalty $685 proposed, $100 now. Contested by the employer.
- Other than serious: Cited rule 2500.8(a)(1). Penalty $685 proposed, $100 now. Contested by the employer.
- Other than serious: Cited rule 3384(A). Penalty $685 proposed, $100 now. Contested by the employer.
- Serious: Cited rule 5162(A). Penalty $6,185 proposed, $1,800 now. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.2 mi, nursing home 0.2 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- Kaiser Foundation Hospital Fontana/Ontario, Fontana. 1.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Citrus Nursing Center, Fontana. 0.2 miles away, straight line.
- Nearest home health agency office
- Kaiser Foundation Hospital Home Health Agency, Fontana. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy - Surgical Services. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92335 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Kaiser Foundation Hospital Medical Ctr.- Fontana, Fontana, 1.2 miles away, straight line (CMS rating 1 of 5 stars)
Rai - Juniper Ave - Fontana, Fontana, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Fontana Dialysis, Fontana, 2.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 208 Medicare hospices tell CMS they serve ZIP code 92335.
Kaiser Foundation Hospital Hospice, office in Fontana, 2.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Good Heart Hospice & Palliative Care, Inc., office in Rancho Cucamonga, 5.5 miles away, straight line
Ascendio Health Systems Inc, office in Ontario, 6.3 miles away, straight line - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, Fontana. 1.2 miles away, straight line. 6 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Lotus Villa and Memory Care provide?
Lotus Villa and Memory Care is licensed by the state of California for assisted living in Fontana, California. Its licensed capacity is 99 residents.
Does Lilisity rate Lotus Villa and Memory Care?
No. We publish state licensing details for Lotus Villa and Memory Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Lotus Villa and Memory Care cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Lotus Villa and Memory Care does not publish its prices.
How do I contact Lotus Villa and Memory Care?
Use Lotus Villa and Memory Care's website, lotusvillaliving.com, or visit at 9448 Citrus Ave, Fontana, CA 92335.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid