Independent Living and Assisted Living
Ivy Park at San Ramon
9199 Fircrest Lane, San Ramon, CA 94583 · Map
Licensed for 162 residents · WELL IVY 6 TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
Ivy Park at San Ramon is a state-licensed independent living, assisted living community in San Ramon, California. It is licensed for 162 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Ivy Park at San Ramon says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our memory care neighborhood, Evergreen, is a place of comfort, safety, and connection.
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled transportation
(page, checked Oct 15, 2026) - Apartment types named: studio, two-bedroom.
Studio, one-and two-bedroom
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 162 residents
RESIDENTIAL CARE ELDERLY 079201116, licensed since Apr 8, 2022. Licensee WELL IVY 6 TENANT LLC;OAKMONT MANAGEMENT GROUP LLC.
Nearest emergency room
3.5 miles
Stanford Health Care Tri-Valley, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ivy Park at San Ramon this community | 162 | Not published | Active | 13 Type A, 25 Type B | |
| Helping Hands | 0.5 mi | 6 | Not published | Active | 2 Type A, 6 Type B |
| Golden Hill Homes | 0.6 mi | 6 | Not published | Active | 2 Type A, 0 Type B |
| Trinity Care Home 3 | 0.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Tareyton Home | 0.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record13 Type A, 25 Type B
- Last state visit
- September 3, 2026
- State visits since November 16, 2021
- 31 (including 3 inspections, 19 complaints investigated)
- Type A citations
- 13 immediate risk
- Type B citations
- 25 potential risk if not corrected
- Complaint allegations investigated
- 53: 23 substantiated, 30 not substantiated
- License active since 2022
Citations (39), newest first
- 87555(b)(9) (plan of correction due September 17, 2026): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87465(i) (plan of correction due September 15, 2026): Incidental Medical and Dental Care Services. Unused prescription medicines must be destroyed by the administrator and one other adult, with a signed record kept for three years.
- 87465(h)(2) (plan of correction due September 11, 2026): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87309(a) (plan of correction due September 11, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87464(f)(4) (plan of correction due September 11, 2026): Basic Services. Basic services must include care and supervision.
Show all 8
- 87211(a)(1)(D) (plan of correction due September 1, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87411(a) (plan of correction due August 18, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 1569.69(a)(1) (plan of correction due August 18, 2026): Medication Assistance Training. Training requirements for staff who help residents take their medications.
Show all citations (31 more)
- 87303(a) (plan of correction due August 4, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87303(e)(2) (plan of correction due March 31, 2026): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87309(a) (plan of correction due March 31, 2026): Storage Space and Access. Cleaning products, poisons, knives, matches, tools and other dangerous items must be kept in locked storage and not left unattended.
- 87463(a) (plan of correction due March 31, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 87307(d)(2) (plan of correction due March 31, 2026): Personal Accommodations and Services. The building must have enough room, be kept in good repair, and protect residents from hazards such as slippery rugs and stairways.
Show all 31
- 87468.2(a)(16) (plan of correction due November 19, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87465(h)(2) (plan of correction due October 10, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87468.2(a)(4) (plan of correction due October 10, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
- 87307(d)(2) (plan of correction due September 23, 2025): Personal Accommodations and Services. The building must have enough room, be kept in good repair, and protect residents from hazards such as slippery rugs and stairways.
- 87303(e)(2) (plan of correction due August 25, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87705(6)(B) (plan of correction due July 9, 2025): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87468.2(a)(4) (plan of correction due July 2, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87465(a) (plan of correction due July 2, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87307(d)(2) (plan of correction due June 5, 2025): Personal Accommodations and Services. The building must have enough room, be kept in good repair, and protect residents from hazards such as slippery rugs and stairways.
- 87303(e)(2) (plan of correction due May 29, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87211(a) (plan of correction due May 29, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87465(a) (plan of correction due May 29, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87307(d)(2) (plan of correction due May 21, 2025): Personal Accommodations and Services. The building must have enough room, be kept in good repair, and protect residents from hazards such as slippery rugs and stairways.
- 87463(f) (plan of correction due May 14, 2025): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87211(a) (plan of correction due May 14, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87411(c)(1) (plan of correction due February 27, 2025): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 87303(e)(2) (plan of correction due February 21, 2025): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87203 (plan of correction due June 13, 2024): Fire Safety. The community must meet the State Fire Marshal's fire safety rules.
- 87202(a)(2) (plan of correction due April 3, 2024): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
- 87411(f) (plan of correction due April 3, 2024): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 87411(c)(1) (plan of correction due April 3, 2024): Personnel Requirements - General. Staff who help residents with personal daily activities must receive initial and yearly training, including first aid.
- 1569.269(a)(10) (plan of correction due March 28, 2024): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87202(a) (plan of correction due October 21, 2023): Fire Clearance. The community must have a current fire clearance and must get an updated one before accepting nonambulatory or bedridden residents.
- 87555(b)(7) (plan of correction due August 11, 2023): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87465(c)(2) (plan of correction due May 11, 2023): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87203 (plan of correction due April 14, 2023): Fire Safety. The community must meet the State Fire Marshal's fire safety rules.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 31, 2026: 4 substantiated, 1 unsubstantiated, 1 Type A citation, 3 Type B citations
- August 31, 2026: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- August 11, 2026: 1 substantiated, 1 unsubstantiated
- December 3, 2025: 1 substantiated, 1 Type B citation
- October 13, 2025: 2 substantiated, 2 Type B citations
Show all 8
- September 24, 2025: 2 substantiated, 3 unsubstantiated, 1 Type B citation
- September 2, 2025: 1 substantiated, 2 unsubstantiated
- August 11, 2025: 4 substantiated, 4 unsubstantiated, 4 Type B citations
Show all (5 more)
- June 30, 2025: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- June 30, 2025: 3 substantiated, 3 Type B citations
- July 5, 2024: 1 substantiated, 3 unsubstantiated, 1 Type A citation
- October 10, 2023: 1 substantiated, 1 Type B citation
- May 19, 2023: 1 substantiated, 3 unsubstantiated, 1 Type A citation
Complaints with no substantiated allegation (6)
- April 8, 2026: 2 unsubstantiated
- April 8, 2026: 1 unsubstantiated
- January 14, 2025: 2 unsubstantiated
- October 30, 2023: 2 unsubstantiated
- October 23, 2023: 3 unsubstantiated
- June 28, 2023: 1 unsubstantiated
Every state visit (51)
- August 28, 2026: Other visit
- August 11, 2026: Complaint visit (2)
- July 28, 2026: Complaint visit (2)
- July 21, 2026: Complaint visit (2)
- March 24, 2026: Other visit (2)
Show all 35
- March 24, 2026: Complaint visit (2)
- March 6, 2026: Inspection
- November 19, 2025: Complaint visit
- September 26, 2025: Complaint visit
- September 16, 2025: Complaint visit (2)
- August 21, 2025: Other visit
- August 4, 2025: Complaint visit (2)
- August 1, 2025: Other visit
- July 1, 2025: Other visit (2)
- June 4, 2025: Other visit
- May 29, 2025: Complaint visit (3)
- May 14, 2025: Complaint visit (2)
- February 20, 2025: Inspection
- January 13, 2025: Complaint visit
- August 19, 2024: Other visit (2)
- July 19, 2024: Other visit
- June 13, 2024: Complaint visit (2)
- March 27, 2024: Other visit (2)
- February 28, 2024: Other visit
- February 28, 2024: Inspection
- January 17, 2024: Other visit
- October 20, 2023: Other visit
- October 20, 2023: Complaint visit
- July 20, 2023: Complaint visit
- May 10, 2023: Complaint visit (2)
- April 12, 2023: Other visit
- April 12, 2023: Complaint visit (2)
- March 15, 2022: Other visit
- March 3, 2022: Other visit
- November 16, 2021: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 162 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WELL IVY 6 TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 079201116
- License status
- Active
- Licensed since
- 2022-04-08
- Licensed capacity
- 162
- Licensee
- WELL IVY 6 TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
- County
- Contra Costa County
- Administrator
- Oreisha Morgan
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.5 mi, nursing home 4.8 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Stanford Health Care Tri-Valley, Pleasanton. 3.5 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Creekview Skilled Nursing, Pleasanton. 4.8 miles away, straight line.
- Nearest home health agency office
- Bayhealth Dublin LLC, Dublin. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94583 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Pleasanton Dialysis Center, Pleasanton, 2.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Pleasanton Santa Rita Dialysis, Pleasanton, 3.0 miles away, straight line (CMS rating 4 of 5 stars)
Davita San Ramon Valley Home Training, Danville, 4.5 miles away, straight line - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 94583.
Lifecare Solutions Palliative And Hospice, office in Dublin, 1.4 miles away, straight line
Bristol Hospice - East Bay, office in Pleasanton, 2.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Grace Hospice And Palliative Care, Inc, office in San Ramon, 2.9 miles away, straight line - Nearest geriatric medicine practice
- Careway Health Medical West PC, Dublin. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; in FEMA's high-risk flood area (Zone A)
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone A: 1% annual chance flood area (high risk); no base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- This address is in FEMA's high-risk flood area. Where do residents go in an evacuation, and how do you move them?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Ivy Park at San Ramon provide?
Ivy Park at San Ramon is licensed by the state of California for independent living, assisted living in San Ramon, California. Its licensed capacity is 162 residents.
Does Lilisity rate Ivy Park at San Ramon?
No. We publish state licensing details for Ivy Park at San Ramon but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much is rent at Ivy Park at San Ramon?
Rent at income-restricted senior apartments is set by income, usually about 30% of household income for HUD and USDA rental assistance units, or a fixed below-market rent for tax-credit units. Ask the property manager about current rent, income limits and the wait list.
How do I apply to Ivy Park at San Ramon?
Apply through the property manager. Buildings like this have age limits (usually 62 and over, sometimes 55 and over) and income limits, and there is often a wait list. The property manager may not be on site.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid