Independent Living and Assisted Living and Continuing Care
Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care)
573 S. Boyle Ave, Los Angeles, CA 90033 · Map
Licensed for 185 residents · HOLLENBECK PALMS
Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) is a state-licensed independent living, assisted living, continuing care community in Los Angeles, California. It is licensed for 185 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 185 residents
RCFE-CONTINUING CARE RETIREMENT COMMUNITY 191800001, licensed since Apr 16, 1993. Licensee HOLLENBECK PALMS.
Nearest emergency room
1.4 miles
Los Angeles General Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) this community | 185 | Not published | Active | 2 Type A, 1 Type B | |
| Sakura Gardens at Los Angeles | 0.4 mi | 183 | Not published | Active | 14 Type A, 29 Type B |
| Wesley Health Centers-Skid Row Residential Care Facility | 1.3 mi | 48 | Not published | Active | 0 Type A, 0 Type B |
| The Grandview | 3.5 mi | 215 | Not published | Active | 3 Type A, 1 Type B |
| Promise Assisted Living | 3.6 mi | 22 | Not published | Active | 13 Type A, 14 Type B |
State inspection record2 Type A, 1 Type B
- Last state visit
- April 27, 2026
- State visits since April 13, 2022
- 13 (including 5 inspections, 3 complaints investigated)
- Type A citations
- 2 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 3: 0 substantiated, 3 not substantiated
- License active since 1993
Citations (4), newest first
- 87211(a)(1)(D) (plan of correction due January 28, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87303(e)(2) (plan of correction due March 26, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87303(e)(3) (plan of correction due March 26, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87303(e)(2) (plan of correction due May 7, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with no substantiated allegation (3)
- May 14, 2026: 1 unsubstantiated
- February 27, 2026: 1 unsubstantiated
- August 13, 2024: 1 unfounded
Every state visit (14)
- April 27, 2026: Complaint visit
- March 5, 2026: Inspection
- February 26, 2026: Complaint visit
- November 24, 2025: Complaint visit
- April 17, 2025: Other visit
Show all 14
- March 25, 2025: Inspection
- August 8, 2024: Complaint visit
- April 16, 2024: Other visit
- April 4, 2024: Inspection
- June 12, 2023: Inspection
- November 29, 2022: Other visit
- November 10, 2022: Other visit
- April 13, 2022: Other visit
- April 13, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 185 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee HOLLENBECK PALMS
- License type
- RCFE-CONTINUING CARE RETIREMENT COMMUNITY
- License number
- 191800001
- License status
- Active
- Licensed since
- 1993-04-16
- Licensed capacity
- 185
- Licensee
- HOLLENBECK PALMS
- County
- Los Angeles County
- Administrator
- Hrag Bekerian
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case with violations found; 1 OSHA inspection, 4 violations cited
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 3, 2013 to Feb 2, 2015. Violations found: Overtime. Back wages: $94,961 owed to 157 employees. Employer as DOL recorded it: Hollenbeck Palms. Case 1750910.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 7, 2021: fatality or catastrophe inspection, partial (health). Case open. 4 violations cited (4 other). Penalties: $1,865 proposed, $1,500 now. OSHA record. OSHA recorded the employer as Hollenbeck Palms.
Details
- Other than serious: Cited rule 3203(A)(7)(F). Penalty $185 proposed, $150 now. To be fixed by Jul 26, 2021. Contested by the employer.
- Other than serious: Cited rule 5199(C)(3). Penalty $560 proposed, $450 now. To be fixed by Jul 26, 2021. Contested by the employer.
- Other than serious: Cited rule 5199(C)(4). Penalty $560 proposed, $450 now. To be fixed by Jul 26, 2021. Contested by the employer.
- Other than serious: Cited rule 5199(C)(5). Penalty $560 proposed, $450 now. To be fixed by Jul 26, 2021. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.4 mi, nursing home 0.0 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Los Angeles General Medical Center, Los Angeles. 1.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Hollenbeck Palms, Los Angeles. 0.0 miles away, straight line.
- Nearest home health agency office
- Sierra Home Healthcare Services, Inc, Los Angeles. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 90033 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Boyle Heights Dialysis, Los Angeles, 0.5 miles away, straight line (CMS rating 2 of 5 stars)
Davita East La Plaza Dialysis, Los Angeles, 0.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Centro De Cuidado Renal - Ela, LLC, Los Angeles, 1.6 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 225 Medicare hospices tell CMS they serve ZIP code 90033.
Saint John Hospice, office in Los Angeles, 2.6 miles away, straight line
Grace Hospice, Inc, office in Los Angeles, 3.2 miles away, straight line
Angel'S Smile Hospice, Inc., office in Los Angeles, 3.6 miles away, straight line - Nearest geriatric medicine practice
- Usc Care Medical Group Inc, Los Angeles. 1.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, tornado relatively low, heat wave very low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) provide?
Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) is licensed by the state of California for independent living, assisted living, continuing care in Los Angeles, California. Its licensed capacity is 185 residents.
Does Lilisity rate Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care)?
No. We publish state licensing details for Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care) does not publish its prices.
How do I contact Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care)?
Use Hollenbeck Palms (Independent Living and Assisted Living and Continuing Care)'s website, hollenbeckpalms.com, or visit at 573 S. Boyle Ave, Los Angeles, CA 90033.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid