Assisted Living
Hilltop Springs Senior Living
7 Hilltop Dr, Redding, CA 96003 · Map
Licensed for 211 residents · REDDING SENIOR LIVING LLC; MOSAIC MANAGEMENT INC
Hilltop Springs Senior Living is a state-licensed assisted living community in Redding, California. It is licensed for 211 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 211 residents
RESIDENTIAL CARE ELDERLY 455002932, licensed since Aug 4, 2023. Licensee REDDING SENIOR LIVING LLC; MOSAIC MANAGEMENT INC.
State inspection record10 Type A, 17 Type B
- Last state visit
- August 26, 2026
- State visits since April 26, 2023
- 36 (including 3 inspections, 19 complaints investigated)
- Type A citations
- 10 immediate risk
- Type B citations
- 17 potential risk if not corrected
- Complaint allegations investigated
- 69: 18 substantiated, 51 not substantiated
- License active since 2023
Citations (27), newest first
- 87465(a)(4) (plan of correction due August 28, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 1569.269(a)(5) (plan of correction due August 27, 2026): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
- 87468.1(a)(3) (plan of correction due March 27, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87468.1(a)(2) (plan of correction due February 27, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87413(a)(1) (plan of correction due January 17, 2026): Personnel - Operations. Rules for covering staff absences, providing care without abuse or exploitation, and posting staff schedules in larger communities.
Show all 8
- 87303(e)(5) (plan of correction due August 12, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87707(2)(B) (plan of correction due March 11, 2025): Plain meaning not available; see the state’s report.
- 87411(a) (plan of correction due March 11, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
Show all citations (19 more)
- 87625(b)(2) (plan of correction due March 11, 2025): Managed Incontinence. Incontinent residents must be helped with regular toileting, checked often including at night, and kept clean and dry.
- 87303(a) (plan of correction due March 11, 2025): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87303(i)(1)(A) (plan of correction due March 11, 2025): Maintenance and Operation. Communities with 16 or more residents, or with separate floors or buildings, must have a call signal system from each resident's unit to staff.
- 87468.1(a)(2) (plan of correction due October 29, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87411(a) (plan of correction due October 29, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
Show all 19
- 87705(b)(2) (plan of correction due October 22, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87211(a)(1) (plan of correction due October 8, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87411(a) (plan of correction due October 2, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87465(b) (plan of correction due September 25, 2024): Incidental Medical and Dental Care Services. Rules for helping residents with medicines and other incidental medical and dental care.
- 87211(a)(d) (plan of correction due September 17, 2024): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87217(b) (plan of correction due September 12, 2024): Safeguards for Resident Cash, Personal Property, and Valuables. The community must protect residents' money and valuables in its care and give receipts for them.
- 87465(a)(6) (plan of correction due September 10, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87355(a) (plan of correction due September 6, 2024): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
- 87761(b) (plan of correction due September 6, 2024): Penalties. Civil penalties (fines) the state charges for violations.
- 87465(a)(4) (plan of correction due September 6, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87411(a) (plan of correction due September 6, 2024): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87465(a)(4) (plan of correction due September 6, 2024): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(h)(4) (plan of correction due June 18, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87355(c)(1) (plan of correction due January 24, 2024): Criminal Record Clearance. Rules for fingerprinting and criminal background clearance of the licensee, staff, volunteers and others in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- April 6, 2026: 2 substantiated, 1 unsubstantiated, 2 Type B citations
- December 26, 2025: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- March 10, 2025: 5 substantiated, 2 unsubstantiated, 5 Type B citations
- October 18, 2024: 2 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
- September 12, 2024: 1 substantiated, 2 Type A citations
Show all 8
- September 12, 2024: 1 substantiated, 2 unsubstantiated, 1 Type A citation
- September 12, 2024: 3 substantiated, 1 unsubstantiated, 2 Type A citations, 1 Type B citation
- September 12, 2024: 2 substantiated, 6 unsubstantiated, 1 Type A citation, 1 Type B citation
Show all (1 more)
- January 30, 2024: 1 substantiated, 5 unsubstantiated, 2 unfounded, 1 Type A citation
Complaints with no substantiated allegation (10)
- July 31, 2026: 7 unsubstantiated
- May 29, 2026: 1 unsubstantiated
- December 26, 2025: 1 unsubstantiated
- October 14, 2025: 1 unfounded
- December 9, 2024: 7 unsubstantiated
Show all 10
- December 9, 2024: 7 unsubstantiated
- October 22, 2024: 1 unsubstantiated
- October 18, 2024: 1 unsubstantiated
- May 14, 2024: 3 unsubstantiated
- December 8, 2023: 1 unsubstantiated
Every state visit (53)
- August 26, 2026: Other visit
- August 13, 2026: Other visit
- August 7, 2026: Inspection
- July 29, 2026: Complaint visit
- July 9, 2026: Other visit
Show all 39
- May 28, 2026: Other visit
- May 13, 2026: Complaint visit
- February 27, 2026: Complaint visit (2)
- December 17, 2025: Complaint visit (2)
- December 11, 2025: Complaint visit
- December 9, 2025: Other visit
- November 3, 2025: Other visit
- September 4, 2025: Complaint visit
- August 14, 2025: Other visit
- July 29, 2025: Other visit
- July 25, 2025: Inspection
- March 4, 2025: Complaint visit (2)
- February 24, 2025: Other visit
- January 8, 2025: Other visit
- January 7, 2025: Other visit
- December 2, 2024: Other visit
- December 2, 2024: Complaint visit (2)
- October 21, 2024: Other visit
- October 21, 2024: Complaint visit
- October 15, 2024: Other visit
- October 1, 2024: Complaint visit (3)
- September 24, 2024: Other visit
- September 19, 2024: Other visit (2)
- September 9, 2024: Complaint visit (2)
- September 5, 2024: Other visit
- September 5, 2024: Complaint visit (5)
- June 18, 2024: Inspection
- April 25, 2024: Complaint visit
- January 23, 2024: Complaint visit (3)
- October 20, 2023: Other visit
- October 13, 2023: Other visit
- August 24, 2023: Complaint visit
- July 27, 2023: Other visit
- April 26, 2023: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 211 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee REDDING SENIOR LIVING LLC; MOSAIC MANAGEMENT INC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 455002932
- License status
- Active
- Licensed since
- 2023-08-04
- Licensed capacity
- 211
- Licensee
- REDDING SENIOR LIVING LLC; MOSAIC MANAGEMENT INC
- County
- Shasta County
- Administrator
- Tracy Lehner
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, 2 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Nov 7, 2025: complaint inspection, partial (safety). Case open. 2 violations cited (2 other). Penalties: $950 proposed, $950 now. OSHA record. OSHA recorded the employer as Hilltop Springs Senior Living.
Details
- Other than serious: Cited rule 5193(H)(4)(B). Penalty $200 proposed, $200 now. To be fixed by Feb 19, 2026. Contested by the employer.
- Other than serious: Cited rule 5193(G)(2)(A). Penalty $750 proposed, $750 now. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked9 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Hilltop Springs Senior Living provide?
Hilltop Springs Senior Living is licensed by the state of California for assisted living in Redding, California. Its licensed capacity is 211 residents.
Does Lilisity rate Hilltop Springs Senior Living?
No. We publish state licensing details for Hilltop Springs Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hilltop Springs Senior Living cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Hilltop Springs Senior Living does not publish its prices.
How do I contact Hilltop Springs Senior Living?
Use Hilltop Springs Senior Living's website, mosaicms.com/community/hilltop-springs-senior-living, or visit at 7 Hilltop Dr, Redding, CA 96003.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid