Assisted Living
Heritage Hills
2108 El Camino Real, Oceanside, CA 92054 · Map
Licensed for 78 residents · HAWKES O-SIDE 1 LLC; BAYSHIRE LLC
Heritage Hills is a state-licensed assisted living community in Oceanside, California. It is licensed for 78 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 78 residents
RESIDENTIAL CARE ELDERLY 374603778, licensed since Oct 6, 2017. Licensee HAWKES O-SIDE 1 LLC; BAYSHIRE LLC.
Nearest emergency room
1.8 miles
Tri-City Medical Center, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Heritage Hills this community | 78 | Not published | Active | 6 Type A, 17 Type B | |
| Julia's Cottage at the Hills | 0.4 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
| Senior Beginnings @ Julia's Cottage | 0.5 mi | 6 | Not published | Active | 1 Type A, 1 Type B |
| Julia's Cottage | 0.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Bayshire Carlsbad (Independent Living and Assisted Living and Continuing Care) | 1.1 mi | 125 | Not published | Active | 0 Type A, 5 Type B |
State inspection record6 Type A, 17 Type B
- Last state visit
- September 17, 2026
- State visits since October 29, 2021
- 43 (including 5 inspections, 36 complaints investigated)
- Type A citations
- 6 immediate risk
- Type B citations
- 17 potential risk if not corrected
- Complaint allegations investigated
- 74: 15 substantiated, 59 not substantiated
- License active since 2017
Citations (23), newest first
- 87625(b)(3) (plan of correction due July 15, 2026): Managed Incontinence. Incontinent residents must be helped with regular toileting, checked often including at night, and kept clean and dry.
- 87464(f)(1) (plan of correction due February 27, 2026): Basic Services. Basic services must include care and supervision.
- 87464(f)(4) (plan of correction due February 27, 2026): Basic Services. Basic services must include care and supervision.
- 87555(b)(8) (plan of correction due November 21, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(23) (plan of correction due November 21, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 8
- 87411(a) (plan of correction due October 1, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87411(a) (plan of correction due October 1, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.1(a)(2) (plan of correction due July 4, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Show all citations (15 more)
- 87468.1(a)(4) (plan of correction due June 6, 2025): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87464(f)(1) (plan of correction due February 25, 2025): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 87463(c)(3) (plan of correction due February 24, 2025): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 1569.312(e) (plan of correction due January 29, 2025): Basic Services. The basic services every community must provide, including care and supervision, help with daily tasks and planned activities.
- 87468.1(a)(1) (plan of correction due November 6, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
Show all 15
- 87625(b)(2)(3) (plan of correction due November 6, 2023): Managed Incontinence. Incontinent residents must be helped with regular toileting, checked often including at night, and kept clean and dry.
- 87411(a) (plan of correction due August 9, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 1569.317 (plan of correction due August 9, 2023): Absentee Notification Plan. The community must have a plan for telling a resident's representative, and the police when needed, if the resident goes missing.
- 87411(a)( (plan of correction due May 18, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87303(a) (plan of correction due May 18, 2023): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87464(f)(4) (plan of correction due May 18, 2023): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
- 1569.699(a)(7)(A) (plan of correction due May 11, 2023): Delayed Egress Devices. Rules for using time-delay locks on exit doors in communities serving residents with Alzheimer's disease or major neurocognitive disorder.
- 87211(a)(a) (plan of correction due May 5, 2023): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87224(a)(1) (plan of correction due November 30, 2022): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
- 87464(f)(1)(c) (plan of correction due September 24, 2022): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- July 21, 2026: 1 substantiated, 2 unsubstantiated, 1 Type B citation
- March 31, 2026: 2 substantiated, 3 unsubstantiated, 2 Type B citations
- February 21, 2026: 1 substantiated, 1 Type A citation
- January 28, 2026: 1 substantiated, 1 Type A citation
- August 6, 2025: 2 substantiated, 3 unsubstantiated, 2 unfounded, 1 Type A citation, 1 Type B citation
Show all 8
- April 30, 2025: 1 substantiated, 1 Type A citation
- November 27, 2023: 2 substantiated, 2 unsubstantiated, 1 unfounded, 2 Type B citations
- May 31, 2023: 3 substantiated, 3 Type B citations
Show all (2 more)
- November 30, 2022: 1 substantiated, 1 Type B citation
- October 31, 2022: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (26)
- August 4, 2026: 1 unsubstantiated
- July 31, 2026: 4 unsubstantiated
- February 27, 2026: 1 unsubstantiated
- February 21, 2026: 1 unsubstantiated
- February 21, 2026: 2 unsubstantiated
Show all 26
- January 27, 2026: 1 unsubstantiated
- January 27, 2026: 4 unsubstantiated
- January 27, 2026: 1 unsubstantiated
- January 2, 2026: 1 unsubstantiated
- December 2, 2025: 1 unsubstantiated
- April 30, 2025: 2 unsubstantiated
- August 30, 2024: 1 unsubstantiated
- July 29, 2024: 1 unsubstantiated
- May 31, 2024: 3 unsubstantiated
- March 29, 2024: 1 unsubstantiated
- February 29, 2024: 3 unsubstantiated
- February 29, 2024: 1 unfounded
- February 20, 2024: 2 unsubstantiated
- November 27, 2023: 1 unsubstantiated
- November 27, 2023: 2 unsubstantiated, 1 unfounded
- November 27, 2023: 2 unsubstantiated
- November 22, 2023: 1 unsubstantiated
- July 28, 2023: 5 unsubstantiated
- May 31, 2023: 1 unsubstantiated
- May 30, 2023: 1 unsubstantiated
- April 28, 2023: 1 unsubstantiated
Every state visit (59)
- September 4, 2026: Other visit
- July 15, 2026: Complaint visit (3)
- April 16, 2026: Complaint visit
- February 21, 2026: Complaint visit
- January 29, 2026: Complaint visit (2)
Show all 48
- January 6, 2026: Complaint visit
- December 31, 2025: Complaint visit
- December 18, 2025: Complaint visit
- November 5, 2025: Inspection
- October 22, 2025: Complaint visit
- September 29, 2025: Complaint visit (2)
- September 22, 2025: Complaint visit
- June 5, 2025: Complaint visit (2)
- April 29, 2025: Complaint visit
- February 24, 2025: Other visit
- February 24, 2025: Complaint visit
- December 30, 2024: Other visit
- October 24, 2024: Inspection
- October 24, 2024: Complaint visit
- August 29, 2024: Complaint visit
- August 21, 2024: Complaint visit
- August 8, 2024: Other visit
- July 16, 2024: Complaint visit
- July 10, 2024: Other visit
- June 13, 2024: Other visit
- May 31, 2024: Complaint visit
- March 27, 2024: Complaint visit
- February 28, 2024: Complaint visit (2)
- February 1, 2024: Complaint visit
- November 9, 2023: Other visit
- November 6, 2023: Complaint visit (6)
- October 23, 2023: Inspection
- August 16, 2023: Other visit
- July 10, 2023: Other visit
- June 23, 2023: Complaint visit
- May 24, 2023: Complaint visit
- May 18, 2023: Other visit
- May 18, 2023: Complaint visit
- May 4, 2023: Other visit
- May 4, 2023: Complaint visit
- April 25, 2023: Other visit
- April 25, 2023: Complaint visit
- April 11, 2023: Other visit
- November 23, 2022: Complaint visit
- October 10, 2022: Inspection
- September 23, 2022: Complaint visit
- July 21, 2022: Other visit
- October 29, 2021: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 78 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee HAWKES O-SIDE 1 LLC; BAYSHIRE LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 374603778
- License status
- Active
- Licensed since
- 2017-10-06
- Licensed capacity
- 78
- Licensee
- HAWKES O-SIDE 1 LLC; BAYSHIRE LLC
- County
- San Diego County
- Administrator
- Michael McCoy
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as HERITAGE HILLS under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 1.8 mi, nursing home 1.2 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- Tri-City Medical Center, Oceanside. 1.8 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Bayshire Carlsbad, Carlsbad. 1.2 miles away, straight line.
- Nearest home health agency office
- Dependable Nursing LLC, Carlsbad. 3.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92054 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Usrc Oceanside Dialysis, Oceanside, 0.2 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care North Coast Kidney Center, Oceanside, 0.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Home Dialysis Therapies Of San Diego, Vista, 2.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 53 Medicare hospices tell CMS they serve ZIP code 92054.
Shores Hospice LLC, office in Oceanside, 0.5 miles away, straight line
Hospice Of The North Coast, office in Carlsbad, 1.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Stand By U Hospice Care Inc, office in Oceanside, 2.9 miles away, straight line - Nearest geriatric medicine practice
- Jacob Flores, MD, Oceanside. 0.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, coastal flooding very low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Heritage Hills provide?
Heritage Hills is licensed by the state of California for assisted living in Oceanside, California. Its licensed capacity is 78 residents.
Does Lilisity rate Heritage Hills?
No. We publish state licensing details for Heritage Hills but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Heritage Hills cost?
Assisted Living in San Diego County typically starts at $3,500 to $5,400 a month. Based on 23 communities that publish prices. These are area figures, not this community's price. Heritage Hills does not publish its prices.
How do I contact Heritage Hills?
Use Heritage Hills's website, heritagehillsmc.com, or visit at 2108 El Camino Real, Oceanside, CA 92054.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid