Assisted Living
Harbor Heights Assisted Living and Memory Care
525 W. la Palma Ave, Anaheim, CA 92801 · Map
Licensed for 199 residents · ANAHEIM PALACE INC
Harbor Heights Assisted Living and Memory Care is a state-licensed assisted living community in Anaheim, California. It is licensed for 199 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 199 residents
RESIDENTIAL CARE ELDERLY 306006452, 306005678, licensed since Apr 24, 2024. Licensee ANAHEIM PALACE INC.
Nearest emergency room
0.5 miles
Ahmc Anaheim Regional Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Harbor Heights Assisted Living and Memory Care this community | 199 | Not published | Active | 9 Type A, 10 Type B | |
| Grafton Cottages | 0.3 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Coastal Comfort Assisted Living | 0.5 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Deluxe Care | 0.6 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Allen's Palm Cove Residence Care | 0.7 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record9 Type A, 10 Type B
- Last state visit
- September 21, 2026
- State visits since February 28, 2024
- 49 (including 2 inspections, 24 complaints investigated)
- Type A citations
- 9 immediate risk
- Type B citations
- 10 potential risk if not corrected
- Complaint allegations investigated
- 62: 5 substantiated, 57 not substantiated
- License active since 2024
Citations (19), newest first
- 87464(f)(1) (plan of correction due May 21, 2026): Basic Services. Basic services must include care and supervision.
- 87411(a) (plan of correction due April 13, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87463(f) (plan of correction due February 25, 2026): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87463(b) (plan of correction due January 9, 2026): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87411(a) (plan of correction due January 5, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
Show all 8
- 87465(g) (plan of correction due August 20, 2025): Incidental Medical and Dental Care Services. The community must call 911 right away when an injury or other emergency threatens a resident's health.
- 87464(f)(1) (plan of correction due August 20, 2025): Basic Services. Basic services must include care and supervision.
- 87463(b)(1)(E) (plan of correction due August 20, 2025): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
Show all citations (11 more)
- 87705(e)(5) (plan of correction due April 8, 2025): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87303(e)(2) (plan of correction due March 28, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87705(e)(5) (plan of correction due February 21, 2025): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87555(b)(21) (plan of correction due October 23, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(20) (plan of correction due October 23, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
Show all 11
- 87555(b)(21) (plan of correction due September 12, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(23) (plan of correction due September 12, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(20) (plan of correction due September 10, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(23) (plan of correction due August 30, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(21) (plan of correction due August 22, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87405(a) (plan of correction due May 24, 2024): Administrator - Qualifications and Duties. The community must have a qualified, certified administrator who is on site enough to manage it, with a qualified substitute when the administrator is away.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- April 17, 2026: 1 substantiated, 8 unsubstantiated, 1 Type A citation
- February 25, 2026: 1 substantiated, 1 unfounded, 1 Type B citation
- January 16, 2026: 1 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
- January 17, 2025: 1 substantiated, 2 unsubstantiated, 2 Type B citations
- May 31, 2024: 1 substantiated, 1 Type B citation
Complaints with no substantiated allegation (19)
- September 17, 2026: 3 unsubstantiated
- September 17, 2026: 1 unsubstantiated
- July 29, 2026: 5 unsubstantiated
- June 30, 2026: 3 unsubstantiated
- June 16, 2026: 1 unsubstantiated
Show all 19
- March 25, 2026: 1 unsubstantiated
- March 24, 2026: 6 unsubstantiated
- February 18, 2026: 1 unfounded
- January 23, 2026: 5 unfounded
- October 3, 2025: 1 unsubstantiated
- September 19, 2025: 2 unfounded
- September 18, 2025: 3 unsubstantiated
- August 29, 2025: 3 unsubstantiated
- April 29, 2025: 1 unsubstantiated
- January 24, 2025: 3 unsubstantiated, 2 Type B citations
- December 27, 2024: 1 unsubstantiated
- December 27, 2024: 1 unsubstantiated
- September 13, 2024: 3 unsubstantiated
- July 5, 2024: 1 unsubstantiated
Every state visit (61)
- September 14, 2026: Complaint visit (2)
- June 15, 2026: Complaint visit
- June 4, 2026: Complaint visit
- May 31, 2026: Complaint visit
- May 30, 2026: Complaint visit
Show all 53
- May 20, 2026: Other visit
- May 19, 2026: Other visit
- April 10, 2026: Complaint visit (2)
- April 9, 2026: Inspection
- April 1, 2026: Other visit
- March 24, 2026: Complaint visit
- March 20, 2026: Complaint visit
- February 12, 2026: Other visit
- February 3, 2026: Complaint visit
- January 22, 2026: Other visit
- January 22, 2026: Complaint visit (2)
- January 16, 2026: Complaint visit
- January 15, 2026: Other visit
- January 7, 2026: Other visit
- January 2, 2026: Other visit
- January 2, 2026: Complaint visit (2)
- December 17, 2025: Other visit
- November 26, 2025: Other visit
- November 12, 2025: Other visit
- October 28, 2025: Complaint visit
- October 3, 2025: Other visit
- September 26, 2025: Other visit
- September 16, 2025: Other visit
- September 11, 2025: Complaint visit
- September 4, 2025: Complaint visit
- August 26, 2025: Other visit
- August 20, 2025: Other visit
- August 20, 2025: Complaint visit
- July 18, 2025: Other visit
- June 10, 2025: Complaint visit
- May 2, 2025: Other visit
- April 21, 2025: Other visit
- April 8, 2025: Other visit
- March 27, 2025: Inspection
- March 7, 2025: Other visit
- February 21, 2025: Other visit
- January 3, 2025: Other visit
- December 13, 2024: Complaint visit (2)
- October 28, 2024: Other visit
- October 15, 2024: Other visit
- September 9, 2024: Complaint visit (3)
- August 29, 2024: Complaint visit (2)
- August 20, 2024: Other visit
- August 20, 2024: Complaint visit
- June 19, 2024: Complaint visit
- May 15, 2024: Complaint visit
- April 22, 2024: Other visit
- February 28, 2024: Other visit
Read every report on the state’s site →
Earlier license at this community
- License 306005678, closed April 23, 2024: the state’s records
A new license is issued when a community changes owners or operators. Records under an earlier license may describe a different operator.
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 199 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee ANAHEIM PALACE INC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 306006452, 306005678
- License status
- Active
- Licensed since
- 2024-04-24
- Licensed capacity
- 199
- Licensee
- ANAHEIM PALACE INC
- County
- Orange County
- Administrator
- Dusun Lee
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as HARBOR HEIGHTS ASSISTED LIVING AND MEMORY CARE under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 0.5 mi, nursing home 0.3 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- Ahmc Anaheim Regional Medical Center, Anaheim. 0.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- La Palma Nursing Center, Anaheim. 0.3 miles away, straight line.
- Nearest home health agency office
- Southern Star Home Healthcare, Inc, Anaheim. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92801 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Fullerton Dialysis, Fullerton, 0.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Anaheim Dialysis, Anaheim, 0.7 miles away, straight line (CMS rating 4 of 5 stars)
At Home Dialysis LLC, Fullerton, 1.6 miles away, straight line - Hospice
- 190 Medicare hospices tell CMS they serve ZIP code 92801.
Carebest Hospice, office in Anaheim, 1.0 mile away, straight line
Providence At Home With Compassus Hospice Care Orange County, office in Anaheim, 1.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kara Health, office in Anaheim, 1.3 miles away, straight line - Nearest geriatric medicine practice
- Providence Medical Foundation, Anaheim. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- The current license dates from 2024. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Harbor Heights Assisted Living and Memory Care provide?
Harbor Heights Assisted Living and Memory Care is licensed by the state of California for assisted living in Anaheim, California. Its licensed capacity is 199 residents.
Does Lilisity rate Harbor Heights Assisted Living and Memory Care?
No. We publish state licensing details for Harbor Heights Assisted Living and Memory Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Harbor Heights Assisted Living and Memory Care cost?
Assisted Living in Orange County typically starts at $4,000 to $5,950 a month. Based on 32 communities that publish prices. These are area figures, not this community's price. Harbor Heights Assisted Living and Memory Care does not publish its prices.
How do I contact Harbor Heights Assisted Living and Memory Care?
Use Harbor Heights Assisted Living and Memory Care's website, milestoneretirement.com/senior-living/ca/anaheim/harbor-heights, or visit at 525 W. la Palma Ave, Anaheim, CA 92801.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid