Independent Living and Assisted Living and Continuing Care
The Forum at Rancho San Antonio
23500 Cristo Rey Drive, Cupertino, CA 95014 · Map
Licensed for 817 residents · RSARHC, RSARS INC. & LIFE CARE SERVICES LLC
The Forum at Rancho San Antonio is a state-licensed independent living, assisted living, continuing care community in Cupertino, California. It is licensed for 817 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 817 residents
RCFE-CONTINUING CARE RETIREMENT COMMUNITY 435200344, licensed since Sep 24, 1996. Licensee RSARHC, RSARS INC. & LIFE CARE SERVICES LLC.
Nearest emergency room
2.3 miles
El Camino Health, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Forum at Rancho San Antonio this community | 817 | Not published | Active | 0 Type A, 1 Type B | |
| El Sereno Home | 1.1 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
| Sunny View Retirement Community | 1.5 mi | 190 | Not published | Active | 4 Type A, 2 Type B |
| Hidden Lane Villa | 1.7 mi | 6 | Not published | Active | 0 Type A, 12 Type B |
| Epione Residential Care | 2.4 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record0 Type A, 1 Type B
- Last state visit
- July 15, 2026
- State visits since July 25, 2022
- 8 (including 4 inspections, 2 complaints investigated)
- Type A citations
- 0 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 3: 0 substantiated, 3 not substantiated
- No citations at the last 2 inspections (July 2025 to July 2026)
- License active since 1996
Citations (1), newest first
- 87463(b) (plan of correction due July 30, 2024): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with no substantiated allegation (2)
- January 25, 2026: 2 unfounded
- February 3, 2024: 1 unfounded
Every state visit (8)
- July 15, 2026: Inspection
- March 5, 2026: Other visit
- December 23, 2025: Complaint visit
- July 25, 2025: Inspection
- July 23, 2024: Inspection
Show all 8
- January 23, 2024: Complaint visit
- September 22, 2022: Other visit
- July 25, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 817 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
Kitchen inspections2 inspections by County of Santa Clara Department of Environmental Health since 2025; latest Green (pass) (May 2026)
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
County of Santa Clara Department of Environmental Health: Forum-rancho San Antonio Retirement
- May 22, 2026 (routine inspection): Green (pass).
2 violations
- Proper hot and cold holding temperatures (Major). Inspector’s note: *Major Violation 1. Measured multiple containers of soup in a two tier warmer unit between 122F - 131F. It was discussed that these soups were portioned for to go meals at an unknown time. *Minor Violation 2. Observed multiple containers of PHF in a shallow ice bath measured between 48-46F at the ...
- Plumbing approved, installed, in good repair; proper backflow devices (Minor). Inspector’s note: Observed a leak below the handwashing sink at the bistro food preparation area [CA] Repair plumbing fixture and maintain in clean and good repair. [COS] The waste water pipe was fully reconnected to repair the leak
- Apr 28, 2025 (routine inspection): Green (pass).
3 violations
- Food storage: food storage containers identified (Minor). Inspector’s note: FOUND A CONTAINER WITH POTATOES STORED ON THE FLOOR IN THE WALK IN COOLER. [CA] KEEP FOOD 6 INCHES ABOVE THE FLOOR.
- Adequate handwash facilities supplied, accessible (Minor). Inspector’s note: FOUND NO SOAP IN THE WALL DISPENSER FOR THE HAND WASH SINK NEAR THE ENTRANCE TO THE KITCHEN. [CA] PROVIDE SOAP AND PAPER TOWELS AT ALL TIMES. COS FOUND THE SPLASH GUARD AT THE HAND WASH SINK NEAR WHERE THE CLEAN PLATES ARE STORED TO BE LESS THAN 6 INCHES HIGH. [CA] PROVIDE A 6 INCH HIGH SPLASH ...
- Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing (Minor). Inspector’s note: FOUND A CO2 TANK NOT FASTENED TO A RIGID STRUCTURE. [CA] FASTEN THE CO2 TANK TO A RIGID STRUCTURE.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. G (Green): Pass. Y (Yellow): Conditional pass; major violations found, follow-up inspection required. R (Red): Closed; an imminent health hazard was found. Major violation: The county's critical (major) violation flag.
License and ownershipActive license, licensee RSARHC, RSARS INC. & LIFE CARE SERVICES LLC
- License type
- RCFE-CONTINUING CARE RETIREMENT COMMUNITY
- License number
- 435200344
- License status
- Active
- Licensed since
- 1996-09-24
- Licensed capacity
- 817
- Licensee
- RSARHC, RSARS INC. & LIFE CARE SERVICES LLC
- County
- Santa Clara County
- Executive Director
- Nancy Kao
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety2 OSHA inspections, 6 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 24, 2025: accident investigation inspection, partial (safety). Case open. 3 violations cited (1 serious, 2 other). Penalties: $23,375 proposed, $23,375 now. OSHA record. OSHA recorded the employer as LCS Community Employment LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Cited rule 342(A). Penalty $5,000 proposed, $5,000 now. Contested by the employer.
- Other than serious: Cited rule 3380(F)(2). Penalty $375 proposed, $375 now. Contested by the employer.
- Serious: Cited rule 3203(A). Penalty $18,000 proposed, $18,000 now. Contested by the employer.
- Nov 27, 2024: unprogrammed, related to another inspection inspection, partial (safety). Case open. 3 violations cited (1 serious, 2 other). Penalties: $23,500 proposed, $23,500 now. OSHA record. OSHA recorded the employer as Rancho San Antonio Retirement Services, INC.
Details
- Other than serious: Cited rule 342(A). Penalty $5,000 proposed, $5,000 now. Contested by the employer.
- Other than serious: Cited rule 3380(F)(2). Penalty $500 proposed, $500 now. Contested by the employer.
- Serious: Cited rule 3203(A). Penalty $18,000 proposed, $18,000 now. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 2.3 mi, nursing home 0.2 mi, pharmacy 2.3 mi
- Nearest hospital with an emergency room
- El Camino Health, Mountain View. 2.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Health Care CTR at the Forum at Rancho San Antonio, Cupertino. 0.2 miles away, straight line.
- Nearest home health agency office
- Grace Community Home Health Inc., Mountain View. 4.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95014 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Shc Mountain View, Mountain View, 3.2 miles away, straight line (CMS rating 5 of 5 stars)
Shc Wb Mountain View, Mountain View, 3.2 miles away, straight line
Shc North Sunnyvale, Sunnyvale, 4.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 34 Medicare hospices tell CMS they serve ZIP code 95014.
Pathways Home Health And Hospice, office in Sunnyvale, 4.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Sutter Care At Home, office in Saratoga, 6.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kaiser Foundation Hospital Hospice-Santa Clara, office in Santa Clara, 7.3 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Sutter Bay Medical Foundation, Mountain View. 2.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Cupertino, CA, risk to homes is greater than 37% of communities in California and 78% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire relatively high, tornado very low, heat wave relatively low, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| County of Santa Clara Department of Environmental Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does The Forum at Rancho San Antonio provide?
The Forum at Rancho San Antonio is licensed by the state of California for independent living, assisted living, continuing care in Cupertino, California. Its licensed capacity is 817 residents.
Does Lilisity rate The Forum at Rancho San Antonio?
No. We publish state licensing details for The Forum at Rancho San Antonio but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Forum at Rancho San Antonio cost?
Assisted Living in Santa Clara County typically starts at $4,000 to $6,500 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. The Forum at Rancho San Antonio does not publish its prices.
How do I contact The Forum at Rancho San Antonio?
Use The Forum at Rancho San Antonio's website, theforum-seniorliving.com, or visit at 23500 Cristo Rey Drive, Cupertino, CA 95014.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid