Assisted Living
Crestavilla
30111 Niguel Rd, Laguna Niguel, CA 92677 · Map
Licensed for 250 residents · CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC
Crestavilla is a state-licensed assisted living community in Laguna Niguel, California. It is licensed for 250 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Crestavilla says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: one-bedroom.
1 Bedroom / 1 Bath
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 250 residents
RESIDENTIAL CARE ELDERLY 306006198, licensed since Dec 28, 2022. Licensee CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC.
Nearest emergency room
3.6 miles
Providence Mission Hospital, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Crestavilla this community | 250 | Not published | Active | 1 Type A, 4 Type B | |
| Summerbreeze Cottage | 0.3 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
| Hillhurst Manor | 0.3 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Arbor on the Green | 0.3 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Oc Home of Laguna Niguel | 0.3 mi | 6 | Not published | Active | 2 Type A, 2 Type B |
State inspection record1 Type A, 4 Type B
- Last state visit
- May 27, 2026
- State visits since September 1, 2022
- 14 (including 2 inspections, 6 complaints investigated)
- Type A citations
- 1 immediate risk
- Type B citations
- 4 potential risk if not corrected
- Complaint allegations investigated
- 13: 3 substantiated, 10 not substantiated
- License active since 2022
Citations (5), newest first
- 87465(g) (plan of correction due June 3, 2026): Incidental Medical and Dental Care Services. The community must call 911 right away when an injury or other emergency threatens a resident's health.
- 87305(a) (plan of correction due March 27, 2026): Alterations to Existing Buildings or New Facilities. The community must get a building permit before construction or alterations.
- 87211(a)(1)(D) (plan of correction due September 8, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 80075(f) (plan of correction due December 28, 2024): Health-Related Services. Rules for making sure people in care get first aid and needed medical and dental care, and for helping with and storing medications.
- 87355(e)(2) (plan of correction due December 16, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 1, 2026: 1 substantiated, 1 Type B citation
- March 26, 2026: 1 substantiated, 1 Type B citation
- September 23, 2025: 1 substantiated, 1 unsubstantiated, 1 unfounded, 1 Type B citation
Complaints with no substantiated allegation (3)
- April 29, 2026: 4 unfounded
- October 16, 2025: 1 unsubstantiated
- January 31, 2025: 3 unsubstantiated
Every state visit (16)
- May 27, 2026: Complaint visit
- March 18, 2026: Complaint visit
- February 25, 2026: Complaint visit
- December 30, 2025: Other visit
- December 15, 2025: Inspection
Show all 14
- October 1, 2025: Complaint visit
- August 28, 2025: Complaint visit (3)
- December 24, 2024: Complaint visit
- December 14, 2024: Inspection
- October 6, 2023: Other visit
- April 13, 2023: Other visit
- February 24, 2023: Other visit
- December 2, 2022: Other visit
- September 1, 2022: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 250 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 306006198
- License status
- Active
- Licensed since
- 2022-12-28
- Licensed capacity
- 250
- Licensee
- CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC
- County
- Orange County
- General Manager
- Myra Aragones
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
General Manager name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.6 mi, nursing home 3.1 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Providence Mission Hospital, Mission Viejo. 3.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Orchards Skilled Nursing, Ladera Ranch. 3.1 miles away, straight line.
- Nearest home health agency office
- West Coast Home Health, San Juan Capistrano. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92677 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita San Juan Capistrano South Dialysis, San Juan Capistrano, 3.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc-San Juan Capistrano, San Juan Capistrano, 3.7 miles away, straight line (CMS rating 2 of 5 stars)
Davita Mission Viejo Dialysis, Mission Viejo, 3.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 105 Medicare hospices tell CMS they serve ZIP code 92677.
West Coast Healthcare, LLC, office in San Juan Capistrano, 2.3 miles away, straight line
Transition Care Telemetry, Inc., office in San Juan Capistrano, 2.5 miles away, straight line
Providence At Home With Compassus Hospice Care Orange County South, office in Mission Viejo, 3.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Roger Tran, MD, San Juan Capistrano. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado very low, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Crestavilla provide?
Crestavilla is licensed by the state of California for assisted living in Laguna Niguel, California. Its licensed capacity is 250 residents.
Does Lilisity rate Crestavilla?
No. We publish state licensing details for Crestavilla but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Crestavilla cost?
Assisted Living in Orange County typically starts at $4,000 to $5,950 a month. Based on 32 communities that publish prices. These are area figures, not this community's price. Crestavilla does not publish its prices.
How do I contact Crestavilla?
Use Crestavilla's website, kiscoseniorliving.com/signature/crestavilla, or visit at 30111 Niguel Rd, Laguna Niguel, CA 92677.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid