Assisted Living
Cloisters of the Valley
4171 Camino Del Rio South, San Diego, CA 92108 · Map
Licensed for 70 residents · DEL RIO CARE, LLC; BAYSHIRE, LLC
Cloisters of the Valley is a state-licensed assisted living community in San Diego, California. It is licensed for 70 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 70 residents
RESIDENTIAL CARE ELDERLY 374604267, licensed since Jun 3, 2020. Licensee DEL RIO CARE, LLC; BAYSHIRE, LLC.
Nearest emergency room
1.1 miles
Kaiser Foundation Hospital - San Diego, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Cloisters of the Valley this community | 70 | Not published | Active | 7 Type A, 21 Type B | |
| Twain Residential Care | 0.7 mi | 12 | Not published | Active | 0 Type A, 0 Type B |
| Thrive Elder Care | 0.7 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Nazareth House | 0.8 mi | 145 | Not published | Active | 0 Type A, 2 Type B |
| Vibrant Living II | 0.8 mi | 6 | Not published | Active | 0 Type A, 2 Type B |
State inspection record7 Type A, 21 Type B
- Last state visit
- September 17, 2026
- State visits since November 12, 2021
- 44 (including 4 inspections, 34 complaints investigated)
- Type A citations
- 7 immediate risk
- Type B citations
- 21 potential risk if not corrected
- Complaint allegations investigated
- 85: 23 substantiated, 62 not substantiated
- License active since 2020
Citations (31), newest first
- 87464(f)(4) (plan of correction due October 16, 2026): Basic Services. Basic services must include care and supervision.
- 87355(e)(1) (plan of correction due September 15, 2026): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87465(a)(4) (plan of correction due August 31, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87207 (plan of correction due August 25, 2026): False Claims. The community and its staff may not make false or misleading statements about the community or its services.
- 87465(c)(2) (plan of correction due August 12, 2026): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
Show all 8
- 87468.1(a)(1) (plan of correction due May 13, 2026): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87303(a) (plan of correction due May 1, 2026): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87468.2(a)(4) (plan of correction due April 24, 2026): Additional Personal Rights of Residents in Privately Operated Facilities. Residents of privately operated communities have added rights, such as personal privacy, confidential records and help exercising their rights.
Show all citations (23 more)
- 87411(a) (plan of correction due April 20, 2026): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87224(a)(4) (plan of correction due April 17, 2026): Eviction Procedures. A resident may be evicted only for listed reasons, such as unpaid fees or breaking facility rules, generally with 30 days' written notice.
- 87211(a)(1)(D) (plan of correction due April 10, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87456(a)(1) (plan of correction due February 9, 2026): Evaluation of Suitability for Admission. Before accepting a resident, the community must interview them, appraise their needs, review a recent medical assessment and sign an admission agreement.
- 87211(a)(1)(D) (plan of correction due February 5, 2026): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
Show all 23
- 87465(c)(2) (plan of correction due February 4, 2026): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87465(a)(4) (plan of correction due December 24, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(h)(2) (plan of correction due December 24, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87411(a) (plan of correction due December 1, 2025): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87507(f) (plan of correction due October 1, 2025): Admission Agreements. Rules for written admission agreements: what they must include, what they cannot include, signing and giving copies.
- 87303(e)(2) (plan of correction due August 7, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 87507(c) (plan of correction due October 9, 2024): Admission Agreements. Rules for written admission agreements: what they must include, what they cannot include, signing and giving copies.
- 87468.2 (plan of correction due August 23, 2024): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87468.2 (plan of correction due November 28, 2023): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87466 (plan of correction due November 26, 2023): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87411 (plan of correction due October 28, 2023): Personnel Requirements - General. General staffing rules: enough competent staff, minimum age, training, good health and background clearance before starting work.
- 87468.1(a)(1) (plan of correction due May 26, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87466 (plan of correction due May 10, 2023): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87411(a) (plan of correction due February 23, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87468.1(a)(10) (plan of correction due February 23, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87465(a)(4) (plan of correction due February 23, 2023): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87468.1(a)(1) (plan of correction due February 23, 2023): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87206(a) (Type B, plan of correction due December 12, 2021): Advertisements and License Number. Advertisements for the community must show its license number.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- May 24, 2026 (No. 08-AS-20260330161726): 2 substantiated, 2 Type B citations
- May 22, 2026 (No. 08-AS-20260408125632): 1 substantiated, 1 unsubstantiated, 1 Type B citation
- April 24, 2026 (No. 08-AS-20251216175651): 1 substantiated, 4 unsubstantiated, 1 Type B citation
- April 16, 2026 (No. 08-AS-20260223111455): 1 substantiated, 1 Type B citation
- February 22, 2026 (No. 08-AS-20260129110454): 2 substantiated, 2 Type B citations
Show all 8
- February 10, 2026 (No. 08-AS-20250204132812): 1 substantiated, 1 Type A citation
- January 28, 2026 (No. 08-AS-20241231091031): 1 substantiated, 6 unsubstantiated, 1 Type A citation
- January 27, 2026 (No. 08-AS-20251218094408): 1 substantiated, 1 Type A citation
Show all (9 more)
- September 26, 2025 (No. 08-AS-20250902111313): 1 substantiated, 1 Type B citation
- September 26, 2025 (No. 08-AS-20250403163513): 1 substantiated, 6 unsubstantiated, 1 Type B citation
- August 4, 2025 (No. 08-AS-20221114144958): 2 substantiated, 1 unsubstantiated
- August 23, 2024 (No. 08-AS-20240731124908): 1 substantiated, 1 Type B citation
- April 28, 2023 (No. 08-AS-20220518151446): 1 substantiated, 1 unsubstantiated, 1 Type B citation
Show all 9
- January 31, 2023 (No. 08-AS-20211216150024): 2 substantiated, 2 unsubstantiated, 2 Type B citations
- January 30, 2023 (No. 08-AS-20210714132834): 2 substantiated, 1 unsubstantiated, 2 Type B citations
- December 31, 2021 (No. 08-AS-20210521172309): 2 substantiated
- November 30, 2021 (No. 08-AS-20211105151142): 1 substantiated, 1 Type B citation
Complaints with no substantiated allegation (17)
- June 25, 2026 (No. 08-AS-20260519093841): 2 unsubstantiated
- May 22, 2026 (No. 08-AS-20260409110000): 3 unsubstantiated
- January 27, 2026 (No. 08-AS-20260115111105): 1 unsubstantiated
- September 30, 2025 (No. 08-AS-20250509152921): 1 unsubstantiated
- September 3, 2025 (No. 08-AS-20210326122703): 4 unsubstantiated
Show all 17
- November 26, 2024 (No. 08-AS-20210514092305): 5 unsubstantiated
- October 29, 2024 (No. 08-AS-20240926070542): 1 unsubstantiated
- June 21, 2024 (No. 08-AS-20240604153214): 1 unfounded
- March 28, 2024 (No. 08-AS-20201224134935): 4 unsubstantiated
- March 26, 2024 (No. 08-AS-20240308090955): 3 unsubstantiated
- November 30, 2023 (No. 08-AS-20231109092101): 1 unsubstantiated
- November 30, 2023 (No. 08-AS-20220622093140): 7 unsubstantiated
- September 22, 2023 (No. 08-AS-20230802134650): 1 unsubstantiated
- May 31, 2023 (No. 08-AS-20230428140220): 2 unsubstantiated
- February 28, 2023 (No. 08-AS-20230221113754): 1 unsubstantiated
- January 31, 2023 (No. 08-AS-20211020144334): 2 unsubstantiated
- October 26, 2022 (No. 08-AS-20220928163506): 1 unfounded
What the state’s reports say
- Complaint Investigation Report, November 12, 2021
- Allegation: Licensee listed incorrect license number on their public website.. Finding: substantiated.
- Type B citation, 87206(a): Summary (the state’s words, shortened): “Based on LPA observation, licensee did not reveal the facility’s true license number in a public advertisement, specifically their Internet website, which posed a potential impact on the facility’s plan of operation.”
Read from the state’s reports on October 15, 2026. Summaries quote the report’s first sentences; open the report for the full text.
Every state visit (61)
- September 15, 2026: Other visit (2)
- August 25, 2026: Other visit
- June 16, 2026: Other visit
- June 16, 2026: Inspection
- May 27, 2026: Complaint visit
Show all 49
- May 6, 2026: Complaint visit
- April 13, 2026: Complaint visit (2)
- April 8, 2026: Complaint visit
- March 27, 2026: Other visit
- March 27, 2026: Complaint visit
- March 24, 2026: Complaint visit (2)
- February 4, 2026: Complaint visit
- January 26, 2026: Complaint visit
- January 20, 2026: Complaint visit
- December 23, 2025: Other visit
- December 23, 2025: Complaint visit
- November 10, 2025: Complaint visit (2)
- September 10, 2025: Complaint visit
- August 7, 2025: Complaint visit (3)
- July 18, 2025: Other visit
- June 12, 2025: Inspection
- May 30, 2025: Complaint visit (3)
- November 15, 2024: Other visit
- November 14, 2024: Complaint visit
- October 2, 2024: Other visit
- October 2, 2024: Complaint visit
- August 21, 2024: Complaint visit
- June 26, 2024: Inspection
- June 13, 2024: Complaint visit
- March 27, 2024: Complaint visit
- March 15, 2024: Complaint visit
- November 27, 2023: Other visit
- November 17, 2023: Complaint visit
- November 15, 2023: Complaint visit
- October 27, 2023: Other visit
- September 14, 2023: Complaint visit
- May 5, 2023: Complaint visit
- April 26, 2023: Complaint visit (2)
- April 10, 2023: Other visit
- March 6, 2023: Other visit
- February 27, 2023: Complaint visit
- January 25, 2023: Complaint visit (4)
- October 17, 2022: Complaint visit
- October 5, 2022: Complaint visit
- September 8, 2022: Other visit
- June 28, 2022: Other visit
- June 28, 2022: Inspection
- December 21, 2021: Complaint visit
- November 12, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 70 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee DEL RIO CARE, LLC; BAYSHIRE, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 374604267
- License status
- Active
- Licensed since
- 2020-06-03
- Licensed capacity
- 70
- Licensee
- DEL RIO CARE, LLC; BAYSHIRE, LLC
- County
- San Diego County
- Administrator
- Tia Suuronen-Goodwin
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.1 mi, nursing home 2.4 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Kaiser Foundation Hospital - San Diego, San Diego. 1.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Jacob Healthcare Center, San Diego. 2.4 miles away, straight line.
- Nearest home health agency office
- Guardian Angel Home Care Of San Diego LLC, San Diego. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92108 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ikidney Dialysis, San Diego, 1.6 miles away, straight line
Rai - Mission Gorge - San Diego, San Diego, 1.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fkc Home Training Center Of San Diego, San Diego, 2.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 45 Medicare hospices tell CMS they serve ZIP code 92108.
Vista Community Hospice Inc, office in San Diego, 1.0 mile away, straight line
Mission Hospice Services Of San Diego LLC, office in San Diego, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Kaiser Foundation Hospital San Diego Hospice, office in San Diego, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, San Diego. 1.1 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Cloisters of the Valley provide?
Cloisters of the Valley is licensed by the state of California for assisted living in San Diego, California. Its licensed capacity is 70 residents.
Does Lilisity rate Cloisters of the Valley?
No. We publish state licensing details for Cloisters of the Valley but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Cloisters of the Valley cost?
Assisted Living in San Diego County typically starts at $3,500 to $5,400 a month. Based on 23 communities that publish prices. These are area figures, not this community's price. Cloisters of the Valley does not publish its prices.
How do I contact Cloisters of the Valley?
Use Cloisters of the Valley's website, cloistersmissionvalley.com, or visit at 4171 Camino Del Rio South, San Diego, CA 92108.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid