Assisted Living
Chateau Pleasant Hill
2726-2770 Pleasant Hill Rd., Pleasant Hill, CA 94523 · Map
Licensed for 165 residents · CARLTON SENIOR LIVING, LLC
Chateau Pleasant Hill is a state-licensed assisted living community in Pleasant Hill, California. It is licensed for 165 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 165 residents
RESIDENTIAL CARE ELDERLY 071440541, licensed since Oct 18, 1988. Licensee CARLTON SENIOR LIVING, LLC.
Nearest emergency room
3.6 miles
John Muir Medical Center - Concord Campus, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Chateau Pleasant Hill this community | 165 | Not published | Active | 2 Type A, 6 Type B | |
| Cordial Care Home | 0.4 mi | 6 | Not published | Active | 2 Type A, 17 Type B |
| Maureen House | 0.7 mi | 6 | Not published | Active | 3 Type A, 12 Type B |
| Reliez Valley Care Home | 1.0 mi | 6 | Not published | Active | 9 Type A, 11 Type B |
| Dysico Care Home, RCFE | 1.2 mi | 6 | Not published | Active | 1 Type A, 10 Type B |
State inspection record2 Type A, 6 Type B
- Last state visit
- May 26, 2026
- State visits since November 10, 2022
- 12 (including 4 inspections, 6 complaints investigated)
- Type A citations
- 2 immediate risk
- Type B citations
- 6 potential risk if not corrected
- Complaint allegations investigated
- 8: 2 substantiated, 6 not substantiated
- License active since 1988
Citations (8), newest first
- 87465(a)(4) (plan of correction due June 5, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87411(f) (plan of correction due October 24, 2025): Personnel Requirements - General. All staff must be in good health, with a health screening that includes a chest x-ray or skin test, and anyone whose illness threatens residents must be taken off duty.
- 87465(h)(1)(C) (plan of correction due October 9, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87224(d)(1) (plan of correction due August 8, 2025): Eviction Procedures. Rules for evicting a resident: the allowed reasons, written notice, and reporting the eviction to the state.
- 87203 (plan of correction due June 20, 2025): Fire Safety. The community must meet the State Fire Marshal's fire safety rules.
Show all 8
- 87463(e) (plan of correction due April 17, 2025): Reappraisals. Rules for updating each resident's needs appraisal at least once a year or when their condition changes, and acting on those changes.
- 87211(a) (plan of correction due February 18, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 1569.683 (plan of correction due November 27, 2024): Eviction Notices. What an eviction notice must say, including the reasons, the eviction date, housing resources and the right to complain.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- June 25, 2025: 1 substantiated, 1 Type A citation
- December 3, 2024: 1 substantiated, 1 Type B citation
Complaints with no substantiated allegation (4)
- November 20, 2025: 1 unsubstantiated
- November 20, 2025: 3 unsubstantiated
- April 21, 2025: 1 unfounded
- February 25, 2025: 1 unfounded
Every state visit (15)
- May 26, 2026: Other visit
- November 19, 2025: Complaint visit (2)
- October 8, 2025: Inspection
- July 31, 2025: Other visit
- July 17, 2025: Other visit
Show all 14
- June 19, 2025: Complaint visit
- April 10, 2025: Other visit
- April 10, 2025: Complaint visit
- February 11, 2025: Other visit
- February 11, 2025: Complaint visit
- November 26, 2024: Complaint visit
- November 1, 2024: Inspection
- October 27, 2023: Inspection
- November 10, 2022: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 165 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee CARLTON SENIOR LIVING, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 071440541
- License status
- Active
- Licensed since
- 1988-10-18
- Licensed capacity
- 165
- Licensee
- CARLTON SENIOR LIVING, LLC
- County
- Contra Costa County
- Administrator
- John McCraw
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.6 mi, nursing home 1.9 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- John Muir Medical Center - Concord Campus, Concord. 3.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Rosewood Post Acute, Pleasant Hill. 1.9 miles away, straight line.
- Nearest home health agency office
- Harmony Home Health, Pleasant Hill. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 94523 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Concord Dialysis Center, Concord, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fresenius Medical Care - Diablo Concord, Pleasant Hill, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Kaiser Permanente Martinez, Martinez, 2.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 94523.
Continuum Care Hospice LLC, office in Concord, 2.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The East Bay, office in Pleasant Hill, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Assist On Call Palliative & Hospice Care, Inc, office in Pleasant Hill, 2.2 miles away, straight line - Nearest geriatric medicine practice
- Suprabha Jain, MD, Pleasant Hill. 2.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Chateau Pleasant Hill provide?
Chateau Pleasant Hill is licensed by the state of California for assisted living in Pleasant Hill, California. Its licensed capacity is 165 residents.
Does Lilisity rate Chateau Pleasant Hill?
No. We publish state licensing details for Chateau Pleasant Hill but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Chateau Pleasant Hill cost?
Assisted Living in Contra Costa County typically starts at $4,100 to $6,700 a month. Based on 17 communities that publish prices. These are area figures, not this community's price. Chateau Pleasant Hill does not publish its prices.
How do I contact Chateau Pleasant Hill?
Visit Chateau Pleasant Hill at 2726-2770 Pleasant Hill Rd., Pleasant Hill, CA 94523.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid