Independent Living and Assisted Living and Continuing Care
The Carlotta
41-505 Carlotta Drive, Palm Desert, CA 92211 · Map
Licensed for 250 residents · WELL TREVI CCRC TENANT LLC; OAKMONT ET AL
The Carlotta is a state-licensed independent living, assisted living, continuing care community in Palm Desert, California. It is licensed for 250 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 250 residents
RCFE-CONTINUING CARE RETIREMENT COMMUNITY 331881329, 331881459, licensed since Jan 1, 2023. Licensee WELL TREVI CCRC TENANT LLC; OAKMONT ET AL.
State inspection record0 Type A, 0 Type B
- Last state visit
- July 31, 2025
- State visits since August 7, 2023
- 6 (including 1 inspection, 4 complaints investigated)
- Type A citations
- 0 immediate risk
- Type B citations
- 0 potential risk if not corrected
- Complaint allegations investigated
- 9: 0 substantiated, 9 not substantiated
- No citations at the last inspection (October 2024)
- License active since 2023
Complaints with no substantiated allegation (4)
- December 17, 2024: 2 unsubstantiated
- October 28, 2024: 2 unfounded
- October 28, 2024: 3 unsubstantiated
- May 29, 2024: 2 unfounded
Every state visit (13)
- July 31, 2025: Other visit
- October 14, 2024: Inspection
- October 14, 2024: Complaint visit (7)
- May 21, 2024: Complaint visit
- October 26, 2023: Other visit
- September 29, 2023: Other visit
- August 7, 2023: Other visit
Read every report on the state’s site →
Earlier license at this community
- License 331881329, closed October 6, 2023: the state’s records
A new license is issued when a community changes owners or operators. Records under an earlier license may describe a different operator.
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 250 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WELL TREVI CCRC TENANT LLC; OAKMONT ET AL
- License type
- RCFE-CONTINUING CARE RETIREMENT COMMUNITY
- License number
- 331881329, 331881459
- License status
- Active
- Licensed since
- 2023-01-01
- Licensed capacity
- 250
- Licensee
- WELL TREVI CCRC TENANT LLC; OAKMONT ET AL
- County
- Riverside County
- Administrator
- Molly Bowie
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does The Carlotta provide?
The Carlotta is licensed by the state of California for independent living, assisted living, continuing care in Palm Desert, California. Its licensed capacity is 250 residents.
Does Lilisity rate The Carlotta?
No. We publish state licensing details for The Carlotta but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Carlotta cost?
Assisted Living in Riverside County typically starts at $3,000 to $5,200 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. The Carlotta does not publish its prices.
How do I contact The Carlotta?
Visit The Carlotta at 41-505 Carlotta Drive, Palm Desert, CA 92211.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid