Assisted Living
Caloaks Senior Living
3891 Polk Street, Riverside, CA 92505 · Map
Licensed for 74 residents · CALOAKS CARE GROUP, INC.
Caloaks Senior Living is a state-licensed assisted living community in Riverside, California. It is licensed for 74 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 74 residents
RESIDENTIAL CARE ELDERLY 336426029, licensed since Feb 27, 2014. Licensee CALOAKS CARE GROUP, INC..
Nearest emergency room
0.2 miles
Kaiser Foundation Hospital, Riverside, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Caloaks Senior Living this community | 74 | Not published | Active | 7 Type A, 11 Type B | |
| Gold Living Home Care | 0.7 mi | 6 | Not published | Active | 1 Type A, 6 Type B |
| St. Jeanne Care Home | 0.7 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
| Malcon Assisted Living | 0.7 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| The Galleria View Villa II | 0.8 mi | 6 | Not published | Active | 0 Type A, 1 Type B |
State inspection record7 Type A, 11 Type B
- Last state visit
- September 8, 2026
- State visits since November 18, 2021
- 36 (including 4 inspections, 26 complaints investigated)
- Type A citations
- 7 immediate risk
- Type B citations
- 11 potential risk if not corrected
- Complaint allegations investigated
- 60: 4 substantiated, 56 not substantiated
- License active since 2014
Citations (19), newest first
- 87468.(1)(2) (plan of correction due August 28, 2026): Personal Rights of Residents. Residents' personal rights, and the duty to explain them at admission and post them where residents and visitors can see them.
- 1569.618(c)(4) (plan of correction due February 18, 2026): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 87303(a) (plan of correction due March 7, 2025): Maintenance and Operation. The building must be kept clean, safe, sanitary and in good repair.
- 87303(c) (plan of correction due March 7, 2025): Maintenance and Operation. Window screens must be clean and in good repair.
- 87303(e)(5) (plan of correction due March 7, 2025): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
Show all 8
- 1569.695(a)(2) (plan of correction due March 7, 2025): Emergency and Disaster Plans. The community must have an emergency and disaster plan, train staff on it, hold drills and keep key resident information ready.
- 15689.38(f) (plan of correction due March 5, 2025): Plain meaning not available; see the state’s report.
- 87303(e)(2) (plan of correction due February 27, 2025): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
Show all citations (11 more)
- 87465(a)(4) (plan of correction due February 27, 2025): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(h)(5) (plan of correction due February 27, 2025): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87468(c)(2)(A) (plan of correction due January 31, 2024): Personal Rights of Residents. The community must prominently post residents' rights, a nondiscrimination notice and how to file complaints.
- 87608(a)(5)(A) (plan of correction due January 31, 2024): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87303(e)(2) (plan of correction due January 31, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
Show all 11
- 87411(a) (plan of correction due December 8, 2023): Personnel Requirements - General. The community must have enough competent staff at all times to meet residents' needs.
- 87628(b)(4) (plan of correction due April 24, 2023): Diabetes. Rules for residents with diabetes, who may live in the community if they test their own glucose and take their own medicine or have a skilled professional do it.
- 87355(e)(2) (plan of correction due February 3, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87355(e)(1) (plan of correction due January 21, 2023): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87303(a) (plan of correction due July 21, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 1569.269(a)(6) (plan of correction due December 23, 2021): Residents' Rights. The list of rights every resident has, such as dignity, privacy, confidential records and care that meets their needs.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- May 23, 2025: 1 substantiated, 1 unsubstantiated
- December 1, 2023: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- April 28, 2023: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- October 14, 2022: 1 substantiated, 1 Type A citation
Complaints with no substantiated allegation (22)
- July 23, 2026: 1 unfounded
- June 29, 2026: 4 unfounded
- February 18, 2026: 1 unsubstantiated
- October 24, 2025: 1 unsubstantiated
- September 29, 2025: 3 unsubstantiated
Show all 22
- August 15, 2025: 2 unsubstantiated
- July 11, 2025: 4 unsubstantiated
- April 24, 2025: 3 unsubstantiated
- March 18, 2025: 2 unsubstantiated
- May 23, 2023: 1 unsubstantiated
- May 1, 2023: 1 unsubstantiated
- March 24, 2023: 1 unfounded
- February 21, 2023: 2 unfounded
- January 31, 2023: 2 unsubstantiated
- January 25, 2023: 3 unfounded
- December 16, 2022: 3 unsubstantiated
- November 30, 2022: 4 unsubstantiated
- August 31, 2022: 1 unsubstantiated
- April 28, 2022: 6 unsubstantiated
- April 21, 2022: 5 unsubstantiated
- April 18, 2022: 2 unsubstantiated
- March 29, 2022: 1 unsubstantiated
Every state visit (50)
- August 27, 2026: Other visit
- August 4, 2026: Other visit
- June 15, 2026: Other visit
- June 15, 2026: Complaint visit
- June 9, 2026: Complaint visit
Show all 43
- February 17, 2026: Inspection
- January 20, 2026: Complaint visit
- September 23, 2025: Complaint visit (2)
- July 21, 2025: Other visit (2)
- July 21, 2025: Complaint visit
- May 30, 2025: Other visit
- May 19, 2025: Other visit
- May 19, 2025: Complaint visit
- April 8, 2025: Complaint visit
- March 3, 2025: Complaint visit
- February 27, 2025: Other visit
- February 27, 2025: Complaint visit (3)
- February 26, 2025: Other visit (2)
- February 26, 2025: Inspection
- December 10, 2024: Other visit
- July 1, 2024: Other visit
- January 25, 2024: Inspection
- November 28, 2023: Complaint visit (2)
- July 5, 2023: Other visit
- May 22, 2023: Complaint visit
- May 19, 2023: Other visit
- April 19, 2023: Complaint visit
- April 13, 2023: Complaint visit (2)
- March 3, 2023: Complaint visit
- February 24, 2023: Other visit
- February 10, 2023: Complaint visit
- January 31, 2023: Complaint visit
- January 20, 2023: Other visit
- January 20, 2023: Complaint visit
- December 7, 2022: Complaint visit
- November 9, 2022: Complaint visit
- October 25, 2022: Other visit
- July 20, 2022: Complaint visit
- July 14, 2022: Complaint visit
- April 14, 2022: Complaint visit
- February 22, 2022: Inspection
- February 22, 2022: Complaint visit
- November 18, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 74 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee CALOAKS CARE GROUP, INC.
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 336426029
- License status
- Active
- Licensed since
- 2014-02-27
- Licensed capacity
- 74
- Licensee
- CALOAKS CARE GROUP, INC.
- County
- Riverside County
- Administrator
- Timothy Dela Cruz
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as CALOAKS SENIOR LIVING under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 0.2 mi, nursing home 0.2 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Kaiser Foundation Hospital, Riverside, Riverside. 0.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Arlington Gardens Care Center, Riverside. 0.2 miles away, straight line.
- Nearest home health agency office
- Cne Home Health Services, Inc, Riverside. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92505 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Kaiser Foundation Hospital Medical Ctr.- Riverside, Riverside, 0.2 miles away, straight line (CMS rating 4 of 5 stars)
Davita Riverside Mission Home Training, Riverside, 0.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita Park Sierra Ht At Home, Riverside, 0.3 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 135 Medicare hospices tell CMS they serve ZIP code 92505.
Dignified Hospice Care, office in Riverside, 0.2 miles away, straight line
Mlife Hospice, Inc, office in Riverside, 0.2 miles away, straight line
Riva Hospice Of California, office in Riverside, 0.2 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Southern California Permanente Medical Group, Riverside. 0.2 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Caloaks Senior Living provide?
Caloaks Senior Living is licensed by the state of California for assisted living in Riverside, California. Its licensed capacity is 74 residents.
Does Lilisity rate Caloaks Senior Living?
No. We publish state licensing details for Caloaks Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Caloaks Senior Living cost?
Assisted Living in Riverside County typically starts at $3,000 to $5,200 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. Caloaks Senior Living does not publish its prices.
How do I contact Caloaks Senior Living?
Use Caloaks Senior Living's website, caloaksseniorliving.com, or visit at 3891 Polk Street, Riverside, CA 92505.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid