Assisted Living
Best Elder Care
37620 Simi Street, Palmdale, CA 93552 · Map
Licensed for 6 residents · IGID SENIOR CARE, INC.
Best Elder Care is a state-licensed assisted living community in Palmdale, California. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
RESIDENTIAL CARE ELDERLY 197603599, licensed since Nov 7, 2001. Licensee IGID SENIOR CARE, INC..
Nearest emergency room
7.5 miles
Palmdale Regional Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Best Elder Care this community | 6 | Not published | Active | 4 Type A, 3 Type B | |
| Ark Care Home | 0.2 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Jw Care Home | 1.9 mi | 5 | Not published | Active | 3 Type A, 11 Type B |
| Independent Enterprise Health Care | 2.2 mi | 4 | Not published | Active | 5 Type A, 2 Type B |
| All Star Care | 2.2 mi | 6 | Not published | Active | 3 Type A, 3 Type B |
State inspection record4 Type A, 3 Type B
- Last state visit
- October 9, 2025
- State visits since October 21, 2021
- 8 (including 5 inspections, 3 complaints investigated)
- Type A citations
- 4 immediate risk
- Type B citations
- 3 potential risk if not corrected
- Complaint allegations investigated
- 5: 4 substantiated, 1 not substantiated
- No citations at the last inspection (October 2025)
- License active since 2001
Citations (7), newest first
- 87303(d) (plan of correction due October 29, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87705(k) (plan of correction due October 29, 2024): Care of Persons with Dementia. Rules for caring for residents with dementia, including staff training, door alarms, and delayed-exit or locked exterior doors.
- 87468(a)(1) (plan of correction due September 20, 2024): Personal Rights of Residents. Residents' personal rights, and the duty to explain them at admission and post them where residents and visitors can see them.
- 87468.1(a)(3) (plan of correction due September 4, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87355(e)(2) (plan of correction due September 4, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87470(c)(1)(F) (plan of correction due September 24, 2022): Infection Control Requirements. Infection control rules, including hand hygiene, steps when a resident has a contagious disease, and a written infection control plan.
- 87217(g)(B) (plan of correction due August 22, 2022): Safeguards for Resident Cash, Personal Property, and Valuables. Rules for protecting residents' money, belongings and valuables that the community handles.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- September 30, 2024: 2 substantiated, 1 unsubstantiated, 1 Type A citation, 1 Type B citation
- November 2, 2022: 1 substantiated, 1 Type A citation
- September 7, 2022: 1 substantiated, 1 Type A citation
Every state visit (10)
- October 9, 2025: Inspection
- October 15, 2024: Inspection
- September 3, 2024: Other visit
- September 3, 2024: Complaint visit (2)
- May 5, 2024: Inspection
Show all 9
- November 23, 2022: Inspection
- September 23, 2022: Complaint visit
- August 21, 2022: Complaint visit
- October 21, 2021: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 6 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee IGID SENIOR CARE, INC.
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 197603599
- License status
- Active
- Licensed since
- 2001-11-07
- Licensed capacity
- 6
- Licensee
- IGID SENIOR CARE, INC.
- County
- Los Angeles County
- Administrator
- Fabiola Igid
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as BEST ELDER CARE under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Location and nearby careNearest hospital 7.5 mi, nursing home 11.0 mi, pharmacy 1.7 mi
- Nearest hospital with an emergency room
- Palmdale Regional Medical Center, Palmdale. 7.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Ellison John Transitional Care Center, Lancaster. 11.0 miles away, straight line.
- Nearest home health agency office
- Vista Home Health Services, Inc, Palmdale. 6.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 93552 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- East Palmdale Dialysis Center, Palmdale, 3.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Palmdale Regional Dialysis, Palmdale, 4.9 miles away, straight line (CMS rating 1 of 5 stars)
Davita Palms Valley Dialysis, Palmdale, 7.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 139 Medicare hospices tell CMS they serve ZIP code 93552.
Ensure Hospice, Inc, office in Palmdale, 5.0 miles away, straight line
My Choice Hospice Inc, office in Palmdale, 5.5 miles away, straight line
Graceful Palms Hospice And Palliative Care Corp., office in Palmdale, 7.2 miles away, straight line - Nearest geriatric medicine practice
- Huntington Geriatric Medical Group, Pasadena. 29.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire relatively low, tornado very low, heat wave very low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2024. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Los Angeles County Department of Public Health, Environmental Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Best Elder Care provide?
Best Elder Care is licensed by the state of California for assisted living in Palmdale, California. Its licensed capacity is 6 residents.
Does Lilisity rate Best Elder Care?
No. We publish state licensing details for Best Elder Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Best Elder Care cost?
Assisted Living in Los Angeles County typically starts at $3,750 to $7,300 a month. Based on 42 communities that publish prices. These are area figures, not this community's price. Best Elder Care does not publish its prices.
How do I contact Best Elder Care?
Visit Best Elder Care at 37620 Simi Street, Palmdale, CA 93552.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid