Independent Living and Assisted Living
Atria Hacienda
44600 Monterey Ave, Palm Desert, CA 92260 · Map
Licensed for 266 residents · WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
Atria Hacienda is a state-licensed independent living, assisted living community in Palm Desert, California. It is licensed for 266 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Independent Living | $4,495 /mo | Oct 12, 2026 |
| Assisted Living | $2,995 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Atria Hacienda says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Private apartment, 24/7 staff, chef-prepared meals, housekeeping and linen laundering services, scheduled local transportation, community and grounds maintenance, basic utilities, and a calendar of daily events.
(page, checked Oct 12, 2026) - 3 meals a day.
Atria Hacienda provides three chef-prepared meals per day, which are included in the cost of rent.
(page, checked Oct 12, 2026) - Pets allowed.
Yes, Atria Hacienda allows pets.
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Atria Hacienda offers studio, one-bedroom and two-bedroom senior apartments.
(page, checked Oct 12, 2026) - Entrance fee: none.
No buy-in fees.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 266 residents
RESIDENTIAL CARE ELDERLY 336400075, licensed since Sep 21, 1994. Licensee WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC.
Nearest emergency room
3.3 miles
Eisenhower Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Atria Hacienda this community | 266 | $2,995/mo | Active | 2 Type A, 1 Type B | |
| Atria Palm Desert | 0.8 mi | 154 | $2,995/mo | Active | 0 Type A, 1 Type B |
| Addison at Palm Desert 2 | 0.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| De Anza RCFE | 0.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Britannia Lodge | 1.0 mi | 6 | Not published | Active | 1 Type A, 2 Type B |
State inspection record2 Type A, 1 Type B
- Last state visit
- September 16, 2026
- State visits since September 15, 2021
- 29 (including 6 inspections, 26 complaints investigated)
- Type A citations
- 2 immediate risk
- Type B citations
- 1 potential risk if not corrected
- Complaint allegations investigated
- 57: 3 substantiated, 54 not substantiated
- No citations at the last 2 inspections (September 2025 to September 2026)
- License active since 1994
Citations (3), newest first
- 87468.2(a)(4) (plan of correction due July 9, 2025): Additional Personal Rights of Residents in Privately Operated Facilities. Additional rights for residents of privately operated communities, such as privacy, confidential records and help exercising their rights.
- 87465(g) (plan of correction due May 11, 2022): Incidental Medical and Dental Care Services. The community must call 911 right away when an injury or other emergency threatens a resident's health.
- 87464(f)(1) (plan of correction due May 11, 2022): Basic Services. The basic services every community must provide, starting with care and supervision, and its duty to meet the needs of each resident it accepts.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 20, 2025: 1 substantiated, 2 unsubstantiated, 1 Type B citation
- May 28, 2022: 2 substantiated, 2 Type A citations
Complaints with no substantiated allegation (24)
- April 30, 2026: 3 unfounded
- February 27, 2026: 1 unfounded
- December 29, 2025: 2 unfounded
- August 26, 2025: 1 unsubstantiated
- August 20, 2025: 4 unsubstantiated
Show all 24
- August 20, 2025: 1 unsubstantiated
- August 19, 2025: 2 unsubstantiated
- August 19, 2025: 3 unsubstantiated
- August 19, 2025: 1 unsubstantiated
- August 19, 2025: 1 unsubstantiated
- August 19, 2025: 1 unsubstantiated
- August 18, 2025: 1 unsubstantiated
- June 26, 2025: 2 unsubstantiated
- June 25, 2025: 1 unsubstantiated
- May 21, 2025: 5 unfounded
- May 2, 2025: 4 unsubstantiated, 1 unfounded
- May 1, 2025: 4 unsubstantiated
- April 29, 2025: 1 unsubstantiated
- November 22, 2024: 1 unsubstantiated, 1 unfounded
- November 27, 2023: 1 unsubstantiated
- May 31, 2023: 1 unsubstantiated, 4 unfounded
- October 29, 2022: 1 unsubstantiated
- October 29, 2022: 2 unsubstantiated
- April 29, 2022: 2 unsubstantiated
Every state visit (43)
- September 16, 2026: Inspection
- March 11, 2026: Complaint visit
- December 15, 2025: Complaint visit
- September 25, 2025: Inspection
- August 3, 2025: Complaint visit
Show all 29
- August 2, 2025: Complaint visit
- July 13, 2025: Complaint visit (3)
- July 12, 2025: Complaint visit (2)
- June 29, 2025: Complaint visit (5)
- June 22, 2025: Complaint visit (4)
- May 8, 2025: Complaint visit
- April 27, 2025: Complaint visit (2)
- April 26, 2025: Complaint visit (2)
- November 1, 2024: Complaint visit (2)
- September 16, 2024: Inspection
- July 25, 2024: Complaint visit
- October 6, 2023: Other visit
- September 18, 2023: Complaint visit
- September 13, 2023: Inspection
- June 20, 2023: Complaint visit
- May 12, 2023: Complaint visit (2)
- November 17, 2022: Other visit
- September 23, 2022: Inspection
- May 10, 2022: Complaint visit
- April 19, 2022: Complaint visit
- November 3, 2021: Complaint visit
- October 25, 2021: Complaint visit
- October 18, 2021: Other visit
- September 15, 2021: Inspection
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 266 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 336400075
- License status
- Active
- Licensed since
- 1994-09-21
- Licensed capacity
- 266
- Licensee
- WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
- County
- Riverside County
- Administrator
- Monique Moreira
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case, no violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Feb 28, 2012.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 3.3 mi, nursing home 0.3 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Eisenhower Medical Center, Rancho Mirage. 3.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Monterey Palms Health Care Center, Palm Desert. 0.3 miles away, straight line.
- Nearest home health agency office
- Valley Care Home Health, Inc., Palm Desert. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92260 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Rai - Corporate Way - Palm Desert, Palm Desert, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Kidney Institute At Eisenhower Medical Center, Rancho Mirage, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
La Quinta Kidney Center, LLC, La Quinta, 5.0 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 53 Medicare hospices tell CMS they serve ZIP code 92260.
Tranquility Sands Hospice, Inc, office in Palm Desert, 1.4 miles away, straight line
Mission Hospice Services Of Rancho Mirage, LLC, office in Rancho Mirage, 1.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mkb Consulting LLC, office in Palm Desert, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Rupinder Mann M D Inc, Rancho Mirage. 5.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, tornado very low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Atria Hacienda provide?
Atria Hacienda is licensed by the state of California for independent living, assisted living in Palm Desert, California. Its licensed capacity is 266 residents.
Does Lilisity rate Atria Hacienda?
No. We publish state licensing details for Atria Hacienda but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Atria Hacienda cost?
Assisted Living in Riverside County typically starts at $3,000 to $5,200 a month. Based on 15 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Atria Hacienda?
Use Atria Hacienda's website, atriaseniorliving.com/retirement-communities/atria-hacienda-palm-desert-ca, or visit at 44600 Monterey Ave, Palm Desert, CA 92260.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid