Assisted Living
At Haven Home II
3763 N Lake Road, Merced, CA 95340 · Map
Licensed for 13 residents · R & J BUSINESS RESOURCES, LLC
At Haven Home II is a state-licensed assisted living community in Merced, California. It is licensed for 13 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 13 residents
RESIDENTIAL CARE ELDERLY 247209199, licensed since Feb 16, 2022. Licensee R & J BUSINESS RESOURCES, LLC.
Nearest emergency room
1.8 miles
Mercy Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| At Haven Home II this community | 13 | Not published | Active | 16 Type A, 18 Type B | |
| Merced Senior Care | 1.7 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| At Haven Home | 2.5 mi | 6 | Not published | Active | 0 Type A, 11 Type B |
| A Golden Care | 2.8 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
| Park Merced | 2.9 mi | 125 | Not published | Active | 2 Type A, 9 Type B |
State inspection record16 Type A, 18 Type B
- Last state visit
- January 27, 2026
- State visits since January 12, 2022
- 11 (including 4 inspections, 6 complaints investigated)
- Type A citations
- 16 immediate risk
- Type B citations
- 18 potential risk if not corrected
- Complaint allegations investigated
- 14: 8 substantiated, 6 not substantiated
- No citations at the last inspection (January 2026)
- License active since 2022
Citations (34), newest first
- 1569.625(b)(1) (plan of correction due April 25, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 1569.618(c)(3) (plan of correction due April 25, 2025): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 1569.317 (plan of correction due April 25, 2025): Absentee Notification Plan. The community must have a plan for telling a resident's representative, and the police when needed, if the resident goes missing.
- 87466 (plan of correction due April 14, 2025): Observation of the Resident. Staff must watch residents for changes in their physical, mental, emotional and social condition, write changes down, and tell the resident's doctor and responsible person.
- 87615(a) (plan of correction due April 14, 2025): Prohibited Health Conditions. People with certain health conditions, such as stage 3 or 4 pressure injuries, feeding tubes, serious infections or tracheotomies, may not be admitted or kept.
Show all 8
- 87208(c) (plan of correction due February 14, 2025): Plan of Operation. The community must keep a current written plan of operation describing its program and services, and run the community according to it.
- 1569.317 (plan of correction due February 14, 2025): Absentee Notification Plan. The community must have a plan for telling a resident's representative, and the police when needed, if the resident goes missing.
- 87613(a)(2)(B) (plan of correction due February 14, 2025): General Requirements for Restricted Health Conditions. General rules for caring for residents with restricted health conditions.
Show all citations (26 more)
- 1569.313 (plan of correction due February 14, 2025): Family Visiting Policy. The community must put its visiting policy in writing, post it, and encourage family involvement.
- 87303(e)(1)(B) (plan of correction due January 30, 2025): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87303(e)(2) (plan of correction due January 30, 2025): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 1569.618(c)(3) (plan of correction due January 30, 2025): Administrator Presence and Staffing. Rules for the administrator's presence, round-the-clock on-site management, and having enough staff.
- 1569.625(b)(1) (plan of correction due January 30, 2025): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
Show all 26
- 1569.696(a) (plan of correction due January 30, 2025): Training on Postural Supports, Restricted Conditions and Hospice. Training for direct care staff on postural supports, restricted health conditions and hospice care.
- 87606(b) (plan of correction due January 30, 2025): Care of Bedridden Residents. Rules for accepting or keeping bedridden residents, including notifying the fire authority and meeting fire clearance and care requirements.
- 87608(a)(5)(B) (plan of correction due January 30, 2025): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 87303(a) (plan of correction due December 20, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87468.1(a)(6) (plan of correction due December 20, 2024): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87457(c)(1) (plan of correction due December 6, 2024): Pre-Admission Appraisal. Requirements for interviewing a prospective resident and appraising their needs before admission.
- 87465(h)(2) (plan of correction due December 6, 2024): Incidental Medical and Dental Care Services. Centrally stored medicines must be locked up, kept in their original labeled containers, and tracked in a written record.
- 87613(a)(2) (plan of correction due March 1, 2024): General Requirements for Restricted Health Conditions. General rules for caring for residents with restricted health conditions.
- 1569.625(b)(2) (plan of correction due March 1, 2024): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
- 87303(a) (plan of correction due March 1, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87465(d) (plan of correction due March 1, 2024): Incidental Medical and Dental Care Services. If a resident cannot judge or explain their need for as-needed medicine, staff must call the doctor before each dose and write down the doctor's directions.
- 87303(e)(2) (plan of correction due February 21, 2024): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87309(a)(1) (plan of correction due February 21, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87309(b) (plan of correction due February 21, 2024): Storage Space and Access. Rules for safely storing cleaning products, poisons, sharp objects, alcohol and other items that could harm residents.
- 87355(e) (plan of correction due February 21, 2024): Criminal Record Clearance. Staff, volunteers and others who need a background check must have a criminal record clearance or exemption before they work, live or volunteer in the community.
- 87303(a) (plan of correction due July 22, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87465(a)(4) (plan of correction due July 15, 2022): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87458(b)(4) (plan of correction due May 6, 2022): Medical Assessment. Requirements for a medical assessment by a licensed medical professional before a resident moves in.
- 87468.1(a)(8) (plan of correction due May 6, 2022): Personal Rights of Residents in All Facilities. Lists the basic rights of every resident, including dignity, safe and comfortable accommodations, and freedom from punishment, humiliation and abuse.
- 87303(3)(A) (plan of correction due April 29, 2022): Maintenance and Operation. Rules for keeping the building clean, safe and in good repair, including room temperature, lighting, water, waste, laundry, emergency lighting and call signal systems.
- 87555(26) (plan of correction due April 29, 2022): General Food Service Requirements. Rules for food service, including nutrition, number of meals, snacks, menus and safe food handling.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- April 28, 2025: 2 substantiated, 2 Type A citations
- August 2, 2022: 1 substantiated, 1 unsubstantiated, 1 Type A citation
- July 15, 2022: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- July 11, 2022: 2 substantiated, 2 Type B citations
- June 7, 2022: 2 substantiated, 2 Type B citations
Complaints with no substantiated allegation (1)
- February 17, 2023: 4 unsubstantiated
Every state visit (16)
- January 27, 2026: Inspection
- April 12, 2025: Other visit
- April 12, 2025: Complaint visit
- January 29, 2025: Inspection
- December 5, 2024: Other visit (2)
Show all 12
- February 20, 2024: Inspection
- August 1, 2023: Other visit
- February 16, 2023: Inspection
- July 14, 2022: Complaint visit (4)
- April 26, 2022: Complaint visit
- April 21, 2022: Complaint visit
- January 12, 2022: Other visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 13 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee R & J BUSINESS RESOURCES, LLC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 247209199
- License status
- Active
- Licensed since
- 2022-02-16
- Licensed capacity
- 13
- Licensee
- R & J BUSINESS RESOURCES, LLC
- County
- Merced County
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in California, and other programs
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.8 mi, nursing home 2.9 mi, pharmacy 2.4 mi
- Nearest hospital with an emergency room
- Mercy Medical Center, Merced. 1.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Franciscan Post-acute Care Center, Merced. 2.9 miles away, straight line.
- Nearest home health agency office
- Mercy Home Care, Merced. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 95340 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Merced East Dialysis, Merced, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Merced Dialysis, Merced, 2.2 miles away, straight line (CMS rating 4 of 5 stars)
Shc Central Merced, Merced, 2.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 95340.
Bristol Hospice-California, LLC, office in Merced, 1.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Permanente Medical Group Inc, Fresno. 49.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Merced County, CA, risk to homes is greater than 21% of communities in California and 88% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does At Haven Home II provide?
At Haven Home II is licensed by the state of California for assisted living in Merced, California. Its licensed capacity is 13 residents.
Does Lilisity rate At Haven Home II?
No. We publish state licensing details for At Haven Home II but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does At Haven Home II cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. At Haven Home II does not publish its prices.
How do I contact At Haven Home II?
Visit At Haven Home II at 3763 N Lake Road, Merced, CA 95340.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid