Assisted Living
Abria Del Cielo
1589 N. Waterman Ave, San Bernardino, CA 92404 · Map
Licensed for 240 residents · MERE ENTERPRISES, INC
Abria Del Cielo is a state-licensed assisted living community in San Bernardino, California. It is licensed for 240 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 240 residents
RESIDENTIAL CARE ELDERLY 366425270, licensed since May 21, 2012. Licensee MERE ENTERPRISES, INC.
Nearest emergency room
0.4 miles
St Bernardine Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Abria Del Cielo this community | 240 | Not published | Active | 7 Type A, 6 Type B | |
| Fisher Manor 2 | 1.2 mi | 6 | Not published | Active | 2 Type A, 1 Type B |
| Fisher Manor 1 | 1.4 mi | 15 | Not published | Active | 5 Type A, 6 Type B |
| Villas at San Bernardino | 1.6 mi | 144 | Not published | Active | 6 Type A, 1 Type B |
| Broadmoor Assisted Living | 2.0 mi | 6 | Not published | Active | 0 Type A, 0 Type B |
State inspection record7 Type A, 6 Type B
- Last state visit
- September 14, 2026
- State visits since October 12, 2021
- 41 (including 5 inspections, 35 complaints investigated)
- Type A citations
- 7 immediate risk
- Type B citations
- 6 potential risk if not corrected
- Complaint allegations investigated
- 71: 11 substantiated, 60 not substantiated
- License active since 2012
Citations (13), newest first
- 87465(a)(2) (plan of correction due August 27, 2026): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87463(a) (plan of correction due June 30, 2026): Reappraisals. The resident's needs appraisal must be updated in writing when their condition changes significantly, and at least once every 12 months.
- 87470(a)(2)(B) (plan of correction due June 23, 2026): Infection Control Requirements. The community must follow infection control practices, such as hand hygiene by all staff and volunteers.
- 87303(e)(5)(A) (plan of correction due June 23, 2026): Maintenance and Operation. Water and plumbing must be kept safe, including safe hot water temperatures, grab bars, slip-resistant tub and shower floors, and working toilets and sinks.
- 1569.625(b)(1) (plan of correction due June 17, 2026): Direct Care Staff Training. Training requirements for staff who help residents with personal daily activities.
Show all 8
- 87465(c)(3) (plan of correction due June 17, 2026): Incidental Medical and Dental Care Services. Staff may help a resident take as-needed nonprescription medicine only with written instructions from the resident's doctor.
- 87608(a)(3) (plan of correction due June 17, 2026): Postural Supports. The community must help residents with daily activities they cannot do themselves, and may use postural supports only under set conditions.
- 80072(a)(1) (plan of correction due August 30, 2025): Personal Rights. Personal rights of people in care, such as dignity, safe accommodations and freedom from punishment or abuse.
Show all citations (5 more)
- 87211(1)(D) (plan of correction due August 30, 2025): Reporting Requirements. Events the community must report to the state and to the resident's family or representative, such as deaths, injuries, abuse and changes in leadership.
- 87555(b)(25) (plan of correction due May 23, 2025): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87555(b)(15) (plan of correction due December 20, 2024): General Food Service Requirements. Meal service rules, such as at least three meals a day, snacks between meals, a suitable dining area, varied menus and planned menus in larger communities.
- 87465(a)(1) (plan of correction due September 26, 2023): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
- 87465(a)6 (plan of correction due April 20, 2023): Incidental Medical and Dental Care Services. The community must have a plan for residents' medical and dental care and help residents arrange and get to that care.
Plain meanings are our short reading of the rule cited, from the state’s regulation text. The state’s report says what happened.
Complaints with substantiated allegations (date the finding was approved)
- August 28, 2026: 1 substantiated, 1 Type A citation
- September 15, 2025: 2 substantiated, 1 unsubstantiated, 2 Type A citations
- September 25, 2023: 2 substantiated, 1 unsubstantiated, 1 Type B citation
- April 19, 2023: 1 substantiated, 1 unsubstantiated, 1 Type B citation
- November 29, 2021: 1 substantiated
Show all 8
- November 29, 2021: 2 substantiated
- October 20, 2021: 1 substantiated
- September 29, 2021: 1 substantiated
Complaints with no substantiated allegation (27)
- August 26, 2026: 3 unsubstantiated
- January 21, 2026: 3 unsubstantiated
- October 15, 2025: 4 unsubstantiated
- August 27, 2025: 2 unsubstantiated
- August 20, 2025: 3 unsubstantiated
Show all 27
- July 11, 2025: 4 unsubstantiated
- July 10, 2025: 1 unsubstantiated
- April 18, 2025: 1 unsubstantiated
- January 28, 2025: 1 unsubstantiated
- January 21, 2025: 1 unsubstantiated
- December 18, 2024: 1 unsubstantiated
- December 12, 2024: 2 unsubstantiated
- November 21, 2024: 1 unsubstantiated
- November 14, 2024: 1 unsubstantiated
- August 29, 2024: 1 unsubstantiated
- August 21, 2024: 1 unsubstantiated
- July 18, 2024: 2 unsubstantiated
- April 19, 2024: 1 unsubstantiated
- January 9, 2024: 4 unsubstantiated
- August 24, 2023: 1 unsubstantiated
- July 21, 2023: 3 unsubstantiated, 1 unfounded
- May 17, 2023: 3 unsubstantiated
- April 12, 2023: 1 unfounded
- January 4, 2023: 2 unsubstantiated, 1 unfounded
- December 27, 2022: 3 unsubstantiated
- November 28, 2022: 2 unsubstantiated
- November 28, 2022: 3 unsubstantiated
Every state visit (55)
- August 26, 2026: Complaint visit
- August 17, 2026: Complaint visit
- June 16, 2026: Inspection
- November 6, 2025: Complaint visit
- October 8, 2025: Complaint visit (2)
Show all 45
- August 29, 2025: Complaint visit (2)
- August 14, 2025: Other visit
- July 2, 2025: Complaint visit
- June 30, 2025: Other visit
- May 30, 2025: Complaint visit
- May 22, 2025: Inspection
- March 17, 2025: Complaint visit
- February 6, 2025: Complaint visit
- December 23, 2024: Complaint visit (2)
- December 11, 2024: Other visit (2)
- December 11, 2024: Complaint visit
- December 5, 2024: Other visit
- November 7, 2024: Complaint visit
- October 14, 2024: Complaint visit
- August 27, 2024: Complaint visit
- August 15, 2024: Other visit
- August 6, 2024: Complaint visit
- July 11, 2024: Complaint visit
- June 19, 2024: Complaint visit
- May 17, 2024: Other visit
- May 17, 2024: Inspection
- April 19, 2024: Other visit
- March 27, 2024: Complaint visit
- December 7, 2023: Complaint visit
- September 12, 2023: Complaint visit (2)
- August 16, 2023: Complaint visit
- July 17, 2023: Other visit
- July 17, 2023: Complaint visit (2)
- June 14, 2023: Inspection
- May 8, 2023: Complaint visit
- April 10, 2023: Complaint visit
- April 6, 2023: Other visit (2)
- April 6, 2023: Complaint visit (2)
- December 29, 2022: Other visit
- November 17, 2022: Complaint visit (3)
- October 24, 2022: Complaint visit
- September 13, 2022: Other visit
- August 17, 2022: Complaint visit
- June 23, 2022: Inspection
- October 12, 2021: Complaint visit
Read every report on the state’s site →
What these terms mean
Type A citations are for “the most serious type of violations in which there is an immediate risk to the health, safety or personal rights of those in care,” and are issued “even if the violation is corrected on the spot.”
Type B citations are for “a violation that, if not corrected, may [pose] an immediate risk to the health, safety or personal rights of clients,” such as faulty medical record keeping or staff training.
CCLD: “There is no difference between an inconclusive and an unsubstantiated complaint allegation. Both terms mean that there was no preponderance of evidence to prove that an alleged violation occurred.” Allegations CCLD finds unfounded are also not substantiated.
This community is licensed for 240 residents; larger communities are visited and complained about more often, so read counts with size in mind. Source: California Department of Social Services, Community Care Licensing, data as of September 28, 2026, covering the five years of records the state publishes. The state’s advice: “Never rely on this information alone to make a decision about a facility. Always visit facilities in person.”
License and ownershipActive license, licensee MERE ENTERPRISES, INC
- License type
- RESIDENTIAL CARE ELDERLY
- License number
- 366425270
- License status
- Active
- Licensed since
- 2012-05-21
- Licensed capacity
- 240
- Licensee
- MERE ENTERPRISES, INC
- County
- San Bernardino County
- Administrator
- Criselda Espiritu Santo
Source: California state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the California licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsOn the California list of Medicaid providers (2026)
On the California list of Medicaid providers. Listed as ABRIA DEL CIELO under Assisted Living Waiver (ALW). (state list, as of Mar 3, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
How Medicaid pays for care in California
- Assisted Living Waiver (ALW). Medi-Cal can pay for assisted living care services through the Assisted Living Waiver, but only in 15 counties, only for people who need nursing home level care, and there is a waitlist. The resident still pays room and board. (state page)
- Waitlist. The Assisted Living Waiver has a waitlist. DHCS reported 18,365 people on it in December 2025. (source)
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jun 6, 2022 to Jun 5, 2025. Violations found: Overtime. Back wages: $200,622 owed to 6 employees. Civil money penalties assessed: $5,131. DOL marked the employer as a willful violator. Employer as DOL recorded it: Abria Del Cielo (MERE ENTERPRISES, INC.). Case 2004968.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 0.4 mi, nursing home 0.1 mi, pharmacy 2.4 mi
- Nearest hospital with an emergency room
- St Bernardine Medical Center, San Bernardino. 0.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Valley Healthcare Center, San Bernardino. 0.1 miles away, straight line.
- Nearest home health agency office
- Rda Home Health Services, Inc, San Bernardino. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Don's Drugs - Good Neighbor Pharmacy. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 92404 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Serrano Dialysis, San Bernardino, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Citrus Valley Dialysis, San Bernardino, 3.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Mountain Vista Dialysis Center, San Bernardino, 4.0 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 223 Medicare hospices tell CMS they serve ZIP code 92404.
Alta Hospice Of California, office in San Bernardino, 0.7 miles away, straight line
All Lives Matter Hospice, office in San Bernardino, 3.4 miles away, straight line
Roze Room Healthcare, office in San Bernardino, 4.1 miles away, straight line - Nearest geriatric medicine practice
- Faculty Physicians And Surgeons Of Llusm, Redlands. 5.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- The Department of Labor found wage violations here for a period ending June 2025. What changed in how staff are paid?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| California Department of Social Services, Community Care Licensing inspection records | Sep 28, 2026 | See above |
| California Medicaid provider list | Mar 3, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Abria Del Cielo provide?
Abria Del Cielo is licensed by the state of California for assisted living in San Bernardino, California. Its licensed capacity is 240 residents.
Does Lilisity rate Abria Del Cielo?
No. We publish state licensing details for Abria Del Cielo but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Abria Del Cielo cost?
Assisted Living in California typically starts at $3,800 to $6,100 a month. Based on 267 communities that publish prices. These are area figures, not this community's price. Abria Del Cielo does not publish its prices.
How do I contact Abria Del Cielo?
Use Abria Del Cielo's website, abriadelcielo.com, or visit at 1589 N. Waterman Ave, San Bernardino, CA 92404.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid