Nursing home · Top rated by CMS
The Terraces of Phoenix
7550 North 16Th Street, Phoenix, AZ 85020 · Map
Non profit - Corporation · Part of Humangood (17 facilities) · 64 certified beds
The Terraces of Phoenix is a Medicare-certified nursing home in Phoenix, Arizona. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.90 hours per resident per day, above the Arizona average of 4.12. Its most recent inspection on May 31, 2024 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Terraces of Phoenix compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.90 | 4.12 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.22 | 0.72 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.42 | 2.36 | 2.34 | above avg |
| Nursing staff turnover | 25.4% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 13, 2025 inspection was corrected by July 21, 2025
What inspectors found at The Terraces of Phoenix
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 10, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 10, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 31, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 6, 2023 - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jun 6, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7550 North 16Th Street
Phoenix, AZ 85020 - CMS certification #
- 035003
- Ownership
- Non profit - Corporation
- Certified beds
- 64
- Avg residents/day
- 46.1
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Humangood (17 facilities)
- Setting
- Urban
Part of Humangood
Humangood operates 17 nursing facilities across the United States. View all Humangood facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Terraces of Phoenix using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Honor Health John C. Lincoln Medical Center, Phoenix. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Maryland Gardens Post Acute, Phoenix. 1.6 miles away, straight line.
- Nearest home health agency office
- Firstat Home Health Services, LLC, Phoenix. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85020 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032550 North Phoenix Dialysis (Fmc), Phoenix, 3.4 miles away, straight line (CMS rating 3 of 5 stars)
032542 Arcadia Dialysis Center (Fmc), Phoenix, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
032517 Central Phx Dialysis (Fmc), Phoenix, 4.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 77 Medicare hospices tell CMS they serve ZIP code 85020.
Copper Sky Hospice LLC, office in Phoenix, 0.2 miles away, straight line
Summit Hospice, office in Phoenix, 0.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hidden Hills Hospice, office in Phoenix, 0.7 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 2.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is The Terraces of Phoenix a good nursing home?
CMS gives The Terraces of Phoenix an overall rating of 5 out of 5 stars, including 5/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Terraces of Phoenix staffed?
The Terraces of Phoenix reports 4.90 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has The Terraces of Phoenix had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does The Terraces of Phoenix have?
The Terraces of Phoenix is certified for 64 beds.