Lilisity

Nursing home · Top rated by CMS

The Center at Tucson

5020 East Glenn Street, Tucson, AZ 85712 · Map
For profit - Limited Liability company · Part of Veritas Management Group (15 facilities) · 96 certified beds

Medicare certified
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The Center at Tucson is a Medicare-certified nursing home in Tucson, Arizona. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.40 hours per resident per day, above the Arizona average of 4.12. Its most recent inspection on Aug 16, 2024 cited 3 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
3 out of 5Staffing
96 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing3/5
Quality measures5/5
Long-stay qualityNo data
Short-stay quality5/5

How The Center at Tucson compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.404.123.89above avg
RN staffing (hrs/resident/day)0.790.720.68above avg
Aide staffing (hrs/resident/day)2.302.362.34below avg
Nursing staff turnover37.0%47.7%46.4%below avg
Deficiencies cited, last inspection3.07.69.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.40Total nurse hrs/resident/day
0.79RN hrs/resident/day
1.32LPN hrs/resident/day
2.30Aide hrs/resident/day
3.49Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff37.0%
Registered nurses18.2%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 16, 2024Most recent inspection
3Deficiencies found
8Health inspection score
0Fines
  • Every deficiency from the August 16, 2024 inspection was corrected by September 16, 2024

What inspectors found at The Center at Tucson

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Nutrition and Dietary Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Minimal

    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Administration Deficiencies · Aug 16, 2024 · Full report (PDF)
  • Potential for harm

    Prepare residents for a safe transfer or discharge from the nursing home.

    Resident Rights Deficiencies · Jun 26, 2023
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 9, 2023
Show all 12 deficiencies
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Feb 9, 2023
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Feb 11, 2022
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 11, 2022
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Feb 11, 2022
  • Potential for harm

    Report COVID19 data to residents and families.

    Infection Control Deficiencies · Feb 11, 2022
  • Potential for harm

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Nutrition and Dietary Deficiencies · Feb 11, 2022
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · Feb 11, 2022

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
5020 East Glenn Street
Tucson, AZ 85712
CMS certification #
035295
Ownership
For profit - Limited Liability company
Certified beds
96
Avg residents/day
89.7
Provider type
Medicare
First certified
2018-07-06
Chain
Veritas Management Group (15 facilities)
Setting
Urban

Part of Veritas Management Group

Veritas Management Group operates 15 nursing facilities across the United States. View all Veritas Management Group facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around The Center at Tucson using Google Maps.

Other public records

Full public records, with dates and sources

Care and services

From the community’s website

What The Center at Tucson says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Apartment types named: private room. Each private suite has its own private bathroom for your convenience and privacy. (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Tucson Medical Center, Tucson. 0.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Villa Maria Post Acute and Rehabilitation, Tucson. 0.8 miles away, straight line.
Nearest home health agency office
Nsi Nursing Service, Inc., Tucson. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85712 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Swan Dialysis, Tucson, 1.1 miles away, straight line (CMS rating 4 of 5 stars)
032643 East Tucson (Fmc), Tucson, 2.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Tucson Central Dialysis, Tucson, 2.3 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
34 Medicare hospices tell CMS they serve ZIP code 85712.
Grace Hospice And Palliative Care LLC, office in Tucson, 0.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
T M C Hospice Aka Peppi'S House, office in Tucson, 0.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Arista Hospice, office in Tucson, 1.1 miles away, straight line
Nearest geriatric medicine practice
Banner-University Medical Group, Tucson. 2.8 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire very low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is The Center at Tucson a good nursing home?

CMS gives The Center at Tucson an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is The Center at Tucson staffed?

The Center at Tucson reports 4.40 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has The Center at Tucson had inspection problems?

Its most recent CMS inspection cited 3 deficiencies.

How many beds does The Center at Tucson have?

The Center at Tucson is certified for 96 beds.