Nursing home · Top rated by CMS
Sante of Surprise
14775 West Yorkshire Drive, Surprise, AZ 85374 · Map
For profit - Corporation · Part of Sante (5 facilities) · 70 certified beds
Sante of Surprise is a Medicare-certified nursing home in Surprise, Arizona. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.65 hours per resident per day, above the Arizona average of 4.12. Its most recent inspection on Jul 3, 2024 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Sante of Surprise compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.65 | 4.12 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.17 | 0.72 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.24 | 2.36 | 2.34 | below avg |
| Nursing staff turnover | 44.3% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Sante of Surprise
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 3, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Jul 3, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 24, 2023 - Potential for harm
Report COVID19 data to residents and families.
Infection Control Deficiencies · Jan 27, 2022 - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Jan 27, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 27, 2022 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Jan 27, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 14775 West Yorkshire Drive
Surprise, AZ 85374 - CMS certification #
- 035282
- Ownership
- For profit - Corporation
- Certified beds
- 70
- Avg residents/day
- 67.1
- Provider type
- Medicare
- First certified
- 2011-10-24
- Chain
- Sante (5 facilities)
- Setting
- Urban
Part of Sante
Sante operates 5 nursing facilities across the United States. View all Sante facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Sante of Surprise using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2020, 2 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 18, 2020: complaint inspection, partial (health). Case closed Sep 16, 2020. 2 violations cited (2 serious). Penalties: $1,400 proposed, $1,400 now. OSHA record. OSHA recorded the employer as Sante Surprise, LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $1,400 proposed, $1,400 now.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Banner Del E. Webb Medical Center, Sun City West. 0.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Sun Health Grandview Care Center, Sun City West. 0.2 miles away, straight line.
- Nearest home health agency office
- Angels Care Home Health Of Beech, Sun City West. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Albertsons Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85374 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Grand Home Dialysis, Surprise, 0.4 miles away, straight line
Davita Stonebrook Dialysis, Surprise, 0.4 miles away, straight line (CMS rating 3 of 5 stars)
032593 Granite Valley Dialysis (Fmc), Sun City West, 0.5 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 92 Medicare hospices tell CMS they serve ZIP code 85374.
Lilycare Of Arizona LLC, office in Surprise, 0.3 miles away, straight line
Savior Hospice, office in Surprise, 0.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Divine Hospice And Palliative Care, LLC, office in Glendale, 8.3 miles away, straight line - Nearest geriatric medicine practice
- Heelex 2 LLC, Surprise. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Sante of Surprise a good nursing home?
CMS gives Sante of Surprise an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Sante of Surprise staffed?
Sante of Surprise reports 4.65 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has Sante of Surprise had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Sante of Surprise have?
Sante of Surprise is certified for 70 beds.