Lilisity

Nursing home

Rim Country Health & Retirement Community

807 West Longhorn Road, Payson, AZ 85541 · Map
For profit - Corporation · 109 certified beds

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Rim Country Health & Retirement Community is a Medicare-certified nursing home in Payson, Arizona. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.87 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Feb 28, 2025 cited 9 deficiencies. Note: it carries a CMS abuse icon.

2 out of 5Overall CMS rating
2 out of 5Health inspections
3 out of 5Staffing
109 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 1 fine totaling $10,358In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing3/5
Quality measures3/5
Long-stay quality2/5
Short-stay quality4/5

How Rim Country Health & Retirement Community compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.874.123.89below avg
RN staffing (hrs/resident/day)0.810.720.68above avg
Aide staffing (hrs/resident/day)2.192.362.34below avg
Nursing staff turnover—%47.7%46.4%—
Deficiencies cited, last inspection9.07.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.87Total nurse hrs/resident/day
0.81RN hrs/resident/day
0.87LPN hrs/resident/day
2.19Aide hrs/resident/day
3.46Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff—
Registered nurses—
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 28, 2025Most recent inspection
9Deficiencies found
36Health inspection score
1Fines
  • Every deficiency from the December 30, 2025 inspection was corrected by January 15, 2026

Penalties in CMS records: 1 fine totaling $10,358, 1 total penalty.

What inspectors found at Rim Country Health & Retirement Community

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 30, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jul 23, 2025 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Jul 23, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 3, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Apr 17, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Feb 28, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 28, 2025 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 12, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 26, 2024 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Nov 20, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
807 West Longhorn Road
Payson, AZ 85541
CMS certification #
035134
Ownership
For profit - Corporation
Certified beds
109
Avg residents/day
62.0
Provider type
Medicare and Medicaid
First certified
1986-10-31
Setting
Rural

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Rim Country Health & Retirement Community using Google Maps.

Other public records

  • Website says Transportation, 1 meals a day, pets allowed
Full public records, with dates and sources

Care and services

From the community’s website

What Rim Country Health & Retirement Community says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Provides transportation. Free In-State medical transportation provided during the admissions phase and necessary physician appointments outside of the campus. (page, checked Oct 12, 2026)
  • 1 meals a day. One Meal a Day (page, checked Oct 15, 2026)
  • Pets allowed. You will love the beautiful courtyard setting and pets are welcome! (page, checked Oct 12, 2026)
  • Apartment types named: one-bedroom. One-Bedroom Apartment (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Honorhealth Scottsdale Thompson Peak Med Ctr, Scottsdale. 52.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Payson Care Center, Payson. 0.8 miles away, straight line.
Nearest home health agency office
Banner Home Care - Payson, Payson. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85541 as micropolitan (micropolitan core).
Hospice
8 Medicare hospices tell CMS they serve ZIP code 85541.
Hospice Of Payson, LLC, office in Payson, 1.0 mile away, straight line
Hospice Compassus-Payson, office in Payson, 1.3 miles away, straight line
Nearest geriatric medicine practice
Stacie Pinderhughes, MD, Scottsdale. 52.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Payson, AZ, risk to homes is greater than 84% of communities in Arizona and 97% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively high, tornado very low, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

Looking for assisted living or memory care instead?

Frequently asked questions

Is Rim Country Health & Retirement Community a good nursing home?

CMS gives Rim Country Health & Retirement Community an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Rim Country Health & Retirement Community staffed?

Rim Country Health & Retirement Community reports 3.87 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has Rim Country Health & Retirement Community had inspection problems?

Its most recent CMS inspection cited 9 deficiencies.

How many beds does Rim Country Health & Retirement Community have?

Rim Country Health & Retirement Community is certified for 109 beds.