Nursing home
Haven of Flagstaff
800 West University Avenue, Flagstaff, AZ 86001 · Map
For profit - Corporation · Part of Haven Health (20 facilities) · 83 certified beds
Haven of Flagstaff is a Medicare-certified nursing home in Flagstaff, Arizona. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.49 hours per resident per day, below the Arizona average of 4.12. Its most recent inspection on Mar 14, 2025 cited 8 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 1 fine totaling $13,098In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Haven of Flagstaff compares
This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arizona avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.49 | 4.12 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.81 | 0.72 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.97 | 2.36 | 2.34 | below avg |
| Nursing staff turnover | 46.2% | 47.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 8.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 22, 2025 inspection was corrected by January 20, 2026
Penalties in CMS records: 1 fine totaling $13,098, 1 total penalty.
What inspectors found at Haven of Flagstaff
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 22, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 29, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 14, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Oct 23, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 23, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 23, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 14, 2023 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 800 West University Avenue
Flagstaff, AZ 86001 - CMS certification #
- 035091
- Ownership
- For profit - Corporation
- Certified beds
- 83
- Avg residents/day
- 79.0
- Provider type
- Medicare and Medicaid
- First certified
- 1984-02-08
- Chain
- Haven Health (20 facilities)
- Setting
- Urban
Part of Haven Health
Haven Health operates 20 nursing facilities across the United States. View all Haven Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Haven of Flagstaff using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Flagstaff Medical Center, Flagstaff. 1.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Aspire Transitional Care, Flagstaff. 2.0 miles away, straight line.
- Nearest home health agency office
- Northern Arizona Home Health, Flagstaff. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 86001 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032524 Flagstaff Dialysis Center (Fmc), Flagstaff, 3.4 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Flagstaff, Flagstaff, 3.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 86001.
Northland Hospice And Palliative Care, Inc., office in Flagstaff, 1.7 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 107.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- Wildfire risk to homes
- In Flagstaff, AZ, risk to homes is greater than 93% of communities in Arizona and 99% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding very high, wildfire relatively moderate, tornado relatively low, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Haven of Flagstaff a good nursing home?
CMS gives Haven of Flagstaff an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Haven of Flagstaff staffed?
Haven of Flagstaff reports 3.49 total nurse hours per resident per day, compared with the Arizona average of 4.12.
Has Haven of Flagstaff had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Haven of Flagstaff have?
Haven of Flagstaff is certified for 83 beds.