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Nursing home

Arizona State Veteran Home-Phx

4141 North S Herrera Way, Phoenix, AZ 85012 · Map
Government - State · 200 certified beds

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Arizona State Veteran Home-Phx is a Medicare-certified nursing home in Phoenix, Arizona. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 5.75 hours per resident per day, above the Arizona average of 4.12. Its most recent inspection on May 30, 2025 cited 9 deficiencies. Note: it carries a CMS abuse icon.

1 out of 5Overall CMS rating
1 out of 5Health inspections
4 out of 5Staffing
200 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 3 fines totaling $23,296In CMS records: 4 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing4/5
Quality measures4/5
Long-stay quality4/5
Short-stay qualityNo data

How Arizona State Veteran Home-Phx compares

This facility vs. the Arizona and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityArizona avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)5.754.123.89above avg
RN staffing (hrs/resident/day)1.200.720.68above avg
Aide staffing (hrs/resident/day)3.562.362.34above avg
Nursing staff turnover—%47.7%46.4%—
Deficiencies cited, last inspection9.07.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

5.75Total nurse hrs/resident/day
1.20RN hrs/resident/day
0.99LPN hrs/resident/day
3.56Aide hrs/resident/day
5.06Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff—
Registered nurses—
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

May 30, 2025Most recent inspection
9Deficiencies found
56Health inspection score
3Fines

Penalties in CMS records: 3 fines totaling $23,296, 4 total penalties, 1 Medicare payment denial.

What inspectors found at Arizona State Veteran Home-Phx

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 9, 2025 · Full report (PDF)
  • Potential for harm

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Administration Deficiencies · May 30, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · May 30, 2025 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · May 30, 2025 · Full report (PDF)
  • Potential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

    Resident Assessment and Care Planning Deficiencies · May 30, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Respond appropriately to all alleged violations.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Respond appropriately to all alleged violations.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 24, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 24, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 19, 2025 · Full report (PDF)
  • Actual harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Jan 22, 2025 · Full report (PDF)
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 14, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
4141 North S Herrera Way
Phoenix, AZ 85012
CMS certification #
035234
Ownership
Government - State
Certified beds
200
Avg residents/day
92.3
Provider type
Medicare and Medicaid
First certified
1996-01-08
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Arizona State Veteran Home-Phx using Google Maps.

Other public records

  • Programs State Veterans Home
Full public records, with dates and sources

Paying with Medicaid and other programs

Federal and state programs

  • State Veterans Home. Listed as a State Veterans Home (ARIZONA STATE VETERANS HOME – PHOENIX) in the national directory that VA links to. Beds listed: Licensed Skilled Beds: 200. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Jul 28, 2026)

Location and nearby care

Nearest hospital with an emergency room
Abrazo Scottsdale Campus, Phoenix. 4.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Phoenix Mountain Post Acute, Phoenix. 1.9 miles away, straight line.
Nearest home health agency office
Devotion Home Health Care LLC, Phoenix. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85012 as metropolitan (metropolitan core).
Dialysis within 15 miles
Usrc Northeast Phoenix, Phoenix, 3.3 miles away, straight line (CMS rating 3 of 5 stars)
032530 Desert Valley Dialysis (Fmc), Phoenix, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
Scottsdale Kidney Center, LLC, Phoenix, 5.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Hospice
20 Medicare hospices tell CMS they serve ZIP code 85012.
Royal Hospice Care LLC, office in Scottsdale, 4.7 miles away, straight line
Scottsdale Hospice Of The Valley, office in Scottsdale, 5.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Sage Hospice And Palliative Care, office in Scottsdale, 5.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Banner Urgent Care Services LLC, Scottsdale. 3.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
Wildfire risk to homes
In Phoenix, AZ, risk to homes is greater than 55% of communities in Arizona and 85% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026See above
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Arizona State Veteran Home-Phx a good nursing home?

CMS gives Arizona State Veteran Home-Phx an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Arizona State Veteran Home-Phx staffed?

Arizona State Veteran Home-Phx reports 5.75 total nurse hours per resident per day, compared with the Arizona average of 4.12.

Has Arizona State Veteran Home-Phx had inspection problems?

Its most recent CMS inspection cited 9 deficiencies.

How many beds does Arizona State Veteran Home-Phx have?

Arizona State Veteran Home-Phx is certified for 200 beds.