Woodland Palms

Last inspection

July 15, 2026

Inspections

13, 47 deficiencies cited

Complaint inspections

13, 10 with deficiencies cited

Enforcement cases

9, $8,500 in civil penalties

• License active since 2021

Enforcement cases

• August 11, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• August 11, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
• July 20, 2026: Civil Penalty $2,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• December 17, 2025: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• September 9, 2025: Civil Penalty $500 (complete) case closed (complete)

July 15, 2026: complaint inspection, 2 deficiencies

• Administration R9-10-803.L.2.a-c
  Based on record review and interview, the manager failed to ensure any care instructions provided to the assisted living facility by a hospice service agency were documented in the resident's care plan, for one of two sampled hospice residents.
  Plan of correction accepted; correction date given by the community: August 31, 2026
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver documented the services provided in a resident's medical record, for two of four sampled residents. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Plan of correction accepted; correction date given by the community: August 31, 2026

June 26, 2026: complaint inspection, 5 deficiencies

• Administration R9-10-803.A.10
  Based on record review and interview, the governing authority failed to ensure the health, safety, or welfare of a resident was not placed at risk of harm. The deficient practice posed a health and safety risk to the resident.
  Plan of correction accepted; correction date given by the community: July 31, 2026
• Service Plans R9-10-808.C.1.a-g
  Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver provided a resident with the assisted living services in the resident's service plan and documented the services provided in the resident's medical record, for eight of ten sampled residents. The deficient practice posed a risk as the service plan to direct services was not followed and services could not be verified as provided against a service plan.
  Plan of correction accepted; correction date given by the community: August 31, 2026
• Directed Care Services R9-10-815.E.1-2
  Based on observation and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom being used by a resident receiving directed care services, for four of eight sampled residents who were in their bed at the time of the inspection.
  Plan of correction accepted; correction date given by the community: August 3, 2026
• Memory Care Services R9-10-816.E
  Based on record review and interview, service planning for residents receiving memory care services failed to include comprehensive assessments for nine of nine sampled current residents. The deficient practice posed a risk as the service plan did not reinforce and clarify services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: August 3, 2026
• Medication Services R9-10-817.B.3.b
  Based on record review, observation, and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for four of ten sampled residents. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: August 3, 2026

May 15, 2026: complaint, compliance (annual) inspection, 12 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on documentation review and interview, the assisted living center failed to maintain a standardized form for each resident which included the information prescribed in subsection A of this section.
  Plan of correction accepted; correction date given by the community: May 29, 2026
• Administration R9-10-803.A.9
  Based on record review and interview, the governing authority failed to ensure compliance with A.R.S. § 36-411 , for five of six sampled personnel. The deficient practice posed a risk if an employee was a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: May 31, 2026
• Administration R9-10-803.A.10
  Based on documentation review, record review, and interview, the governing authority failed to ensure the health, safety, or welfare of a resident was not placed at risk of harm. The deficient practice posed potential egress dangers to residents.
  Plan of correction accepted; correction date given by the community: May 31, 2026
• Administration R9-10-803.C.1.m
  Based on documentation review and interview, the manager failed to ensure policies and procedures were established to protect the health and safety of a resident which covered methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide. The deficient practice posed a risk as there were no policies and procedures to reinforce and clarify the health care institution’s standards.
  Plan of correction accepted; correction date given by the community: May 31, 2026
• Administration R9-10-803.K.3
  Based on documentation review and interview, the manager failed to provide written notification to the Department of a resident's elopement withing 24 hours of the elopement being discovered.
  Plan of correction accepted; correction date given by the community: July 31, 2026

November 14, 2025: complaint inspection, 3 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on record review and interview, for one of four sampled caregivers, the health care institution failed to administer a training program for all staff regarding fall prevention and fall recovery, to include initial training in fall prevention and fall recovery.
  Plan of correction accepted; correction date given by the community: December 19, 2025
• Personnel R9-10-806.A.5.a-c
  Based on document review and interview, the manager failed to ensure an assisted living facility had a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to meet the needs of and ensure the health and safety of a resident. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
  Plan of correction accepted; correction date given by the community: December 1, 2025
• Service Plans R9-10-808.C.1.a-g
  Based on documentation review, record review, and interview, for two of four personnel sampled, the manager failed to ensure a caregiver or an assisted caregiver was only assigned to provide the assisted living services the caregiver had the documented skills and knowledge to perform.
  Plan of correction accepted; correction date given by the community: December 1, 2025

Inspections with no deficiencies listed

• January 20, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00156372 and 00158380 conducted on January 20, 2026.
• July 7, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00135446 and 00135020 conducted on July 7, 2025.
• August 28, 2024: complaint inspection. An on-site investigation of complaint AZ00214944 was conducted on August 28, 2024, and no deficiencies were cited :

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 60 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.