Watermark at Continental Ranch

ADHS now lists this community as COGIR AT CONTINENTAL RANCH under license ALC20025 (licensed January 15, 2026). A new license is issued when a community changes owners or operators, so this record may describe a different operator.

Last inspection

September 8, 2026

Inspections

4, 9 deficiencies cited

Complaint inspections

3, 2 with deficiencies cited

Enforcement cases

0

September 8, 2026: complaint inspection, 1 deficiency

• Administration R9-10-803.J.1-6
  Based on documentation review, record review, and interview, after having a reasonable basis to believe abuse, neglect, or exploitation had occurred on the premises, the manager failed to immediately report the suspected abuse, neglect, or exploitation to Adult Protective Services or Law Enforcement and complete the required investigation report within five working days following the incident. The deficient practice posed a risk as the Department was unable to assess if there was an immediate health and safety concern for residents who resided in the assisted living facility.
  Plan of correction accepted; correction date given by the community: September 10, 2026

March 20, 2026: complaint inspection, 8 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on record review and interview, the assisted living center failed to maintain a copy of documentation provided to an emergency responder for two years after the date of an emergency, for three of three sampled residents for whom an emergency responder had been contacted on their behalf by the facility.
  Plan of correction accepted; correction date given by the community: May 5, 2026
• Service Plans R9-10-808.A.5.a-d
  Based on record review and interview, the manager failed to ensure a service plan was signed by the resident or resident's representative, the manager, and the nurse who reviewed the service plan, when the service plan was initially developed and when the service plan was updated, for four of eight residents sampled.
  Plan of correction accepted; correction date given by the community: May 5, 2026
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver or an assistant caregiver documented the services provided in a resident's medical record, for six of eight sampled residents.
  Plan of correction accepted; correction date given by the community: May 5, 2026
• Directed Care Services R9-10-815.C.1-8
  Based on record review and interview, the manager failed to ensure a service plan for a resident receiving directed care services included the requirements in R9-10-814(F)(1) through (2), and coordination of communications with the resident’s representative, family members, and, if applicable, other individuals identified in the resident’s service plan, for two of eight sampled residents receiving directed care services.
  Plan of correction accepted; correction date given by the community: May 5, 2026
• Directed Care Services R9-10-815.C.8.a
  Based on record review and interview, the manager failed to ensure the service plan for a resident receiving memory care services included an identification of specialized environmental features to support memory care services, such as secure areas to prevent wandering and spaces designed for cognitive stimulation and engagement, for six of six sampled residents receiving memory care services.
  Plan of correction accepted; correction date given by the community: May 5, 2026

Other inspection reports

• October 29, 2025: change of ownership inspection. On October 29, 2025, an on-site initial inspection was completed Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• July 24, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00170054, 00170396, 00171200, and 00177662 conducted on July 24, 2026.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 118 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.