Independent Living and Assisted Living
The Village at Ocotillo
990 West Ocotillo Road, Chandler, AZ 85248 · Map
Licensed for 152 residents
The Village at Ocotillo is a state-licensed independent living, assisted living community in Chandler, Arizona. It is licensed for 152 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,740 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 30, 2026. See the record
License
Active, 152 residents
Assisted Living Center-Directed AL9368C.
Nearest emergency room
2.7 miles
Banner Ocotillo Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Village at Ocotillo this community | 152 | $5,740/mo | Active | 0 deficiencies, 0 enforcement cases | |
| Glecy Infinity Care Assisted Living | 0.1 mi | 5 | Not published | Active | 1 deficiency, 0 enforcement cases |
| Soulbird Care Home | 0.5 mi | 5 | Not published | Active | No record |
| Graceville Estate | 0.6 mi | 5 | Not published | Active | 1 deficiency, 0 enforcement cases |
| Sonoran Adult Care | 0.8 mi | 5 | Not published | Active | 1 deficiency, 0 enforcement cases |
State inspection record0 deficiencies, 0 enforcement cases
- Last inspection
- March 30, 2026
- Inspections
- 5, 0 deficiencies cited
- Complaint inspections
- 3, 0 with deficiencies cited
- Enforcement cases
- 0
- No deficiencies cited at the last 3 inspections (October 2025 to March 2026)
- License active since 2014
Other inspection reports
- June 20, 2025: modification inspection. An off-site desktop review to change the level of care from Directed care to Personal care was completed on June 20, 2025. Read the Statement of Deficiencies on AZ Care Check.
- January 16, 2024: compliance (annual) inspection. Based on the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation report valid from February 2, 2023 through March 31, 2026 for this Assisted Living Facility, submitted to the Department of Health Services, The Village at Ocotillo was found to be in compliance with all applicable Articles in the Arizona Administrative Code Title 9, Chapter 10 on March 13, 2023 for the April 1, 2024 through March 31, 2025 licensure fee period. No on-site inspection was conducted. If a new accreditation report is not received by the end of the accreditation period, the facility will have a compliance inspection conducted by the Arizona Department of Health Services, Bureau of Residential Facilities Licensing. Read the Statement of Deficiencies on AZ Care Check.
Inspections with no deficiencies listed
- March 30, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00163570 and 00163072 conducted on March 30, 2026
- October 21, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00137177 and 00135919 conducted on October 21, 2025.
- October 9, 2025: complaint inspection. This Statement of Deficiencies (SOD) supersedes the SOD sent on October 15, 2025. No deficiencies were found during the on-site investigation of complaint 00147194 conducted on October 9, 2025.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 152 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL9368C
- License status
- Active
- Licensed capacity
- 152
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.7 mi, nursing home 3.2 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Banner Ocotillo Medical Center, Chandler. 2.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Archstone Care Center, Chandler. 3.2 miles away, straight line.
- Nearest home health agency office
- Stokes Home Health Care, Chandler. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Express Veterinary Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85248 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Ocotillo Dialysis, Chandler, 1.0 mile away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
032579 Sun Lakes Dialysis (Fmc), Sun Lakes, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
032516 Chandler Dialysis (Fmc), Chandler, 4.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 79 Medicare hospices tell CMS they serve ZIP code 85248.
Sapphire Hospice, office in Chandler, 1.6 miles away, straight line
Valley Care Hospice, Inc, office in Chandler, 1.7 miles away, straight line
Prism Hospice, office in Chandler, 4.3 miles away, straight line - Nearest geriatric medicine practice
- Sjhmc Physician Services, Chandler. 3.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Village at Ocotillo provide?
The Village at Ocotillo is licensed by the state of Arizona for independent living, assisted living in Chandler, Arizona. Its licensed capacity is 152 residents.
Does Lilisity rate The Village at Ocotillo?
No. We publish state licensing details for The Village at Ocotillo but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Village at Ocotillo cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Village at Ocotillo?
Use The Village at Ocotillo's website, srgseniorliving.com/chandler-az-village-ocotillo, or visit at 990 West Ocotillo Road, Chandler, AZ 85248.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid