Lilisity

Independent Living and Assisted Living

Touchmark at the Ranch

3180 Touchmark Boulevard, Prescott, AZ 86301 · Map

Senior Living Alliance member
Touchmark at the Ranch
Independent LivingAlso assisted living
138 residentsLicensed capacity
$3,450 to $5,250/moTypical assisted living start in Arizona, from 88 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance

What residents and families say

Verified by phone interview

Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify

19 more testimonials
★★★★★

“I think it's the best senior facility in town, and we're very pleased with it. Management does a fantastic job. We think the food is good. You can be as busy as you want, and we do bingo three days a week, trivia and Jeopardy. Our housekeeper does a tremendous job, and maintenance takes care of things very well whenever we need them. Our two-bedroom is very well planned, with a nice balcony and a great view. I would recommend it and do.”

Charles & Donna PuckettJun 2026
★★★★★

“I spent two years looking, and every other place felt like an institution. I came for a site visit and signed that same day. The staff are so kind, generous, and helpful, and there's plenty of staffing. The dining room is always helpful, and the kitchen has a good handle on the menu. If you live here and you're bored, it's because you didn't leave your house. Maintenance is very responsive, everybody is treated the same, and my apartment is just the right size. Friends who call me about it are getting rave reviews.”

Mary Ellen CaseMay 2026
★★★★★

“I looked at a couple of places before I found this one for my sister, and this is priceless. Everyone has been wonderful. The dining is wonderful, and I like that the decor doesn't look hospital-like. The calendar is usually full of music, crafts, and speakers. Her room is always clean, and her linens are always done. Maintenance helped move her belongings when she changed floors, and the building is beautiful and always pristine. The nurses keep me well aware of everything. I highly recommend it and have to friends.”

Gale O`ConnorFamily member · May 2026
★★★★★

“It's a great service to have, and I appreciate that they're here. Management is always responsive and really cares. My husband loves the food, and they're very responsive to his needs. He enjoys the activities he goes to, and there's a good variety for everyone. Housekeeping is consistent, thorough and flexible, and maintenance is always timely. The caregivers are personable, friendly and professional; I can't say enough about them. The care he gets is more than worth it, and I've already recommended it.”

Thomas PayzantApr 2026
★★★★★

“I enjoy living here, and I've decided I'm going to stay until the very end. The management team is very helpful; if you have any requests or need something done, they're right there to help. The food is excellent and the servers are helpful. Housekeeping has only missed once in the two years I've been here, and maintenance fixed my door lock and garbage disposer right away. I feel safe and comfortable, and I'd definitely recommend it.”

Ingrid MedlockApr 2026
★★★★★

“We toured three places, and this one had the best combination of amenities. The whole move-in process was well coordinated, and it's been a really smooth transition. The food is pretty good, and every time we visit, everything is clean and straightened away. Maintenance has been super helpful, lending a hand with the move and setting up my parents' TV. We're just so happy they're in a safe place, and I would definitely recommend it.”

Roger JohnsonMar 2026
★★★★★

“The management is incredibly attentive and communicate well, making me feel reassured about my loved one's care. The dining options looked fantastic, and I was impressed by the variety of activities available. The staff is friendly and respectful, and the overall atmosphere is warm and welcoming. I would highly recommend this community to anyone looking for a great place for their loved ones.”

Faith Marino-RobbFamily member · Jan 2026
★★★★★

“I recently moved my mother into a senior living facility and I couldn't be happier with my experience. The management is incredibly accommodating and always responsive, making her feel welcomed. The dining options are fantastic with a great variety of delicious meals. There are plenty of activities to keep everyone engaged and entertained. The maintenance team is efficient, and the transportation services are reliable and flexible. Overall, I highly recommend this community to anyone looking for a vibrant and supportive environment!”

Marsha HicksFamily member · Dec 2025
★★★★★

“The management is top-notch, always approachable and genuinely invested in making this place feel like home. The dining options are fantastic, catering to various dietary needs with delicious meals. The activities are plentiful and engaging, from art classes to live music events. Plus, the housekeeping and maintenance teams are friendly and efficient. I highly recommend this community to anyone looking for a welcoming environment!”

Joy BestNov 2025
★★★★★

“The management team is fantastic, always attentive and ready to listen to any questions. The dining includes delicious meals and excellent service. The housekeeping staff does a wonderful job, and maintenance is incredibly prompt. Overall, I feel safe and comfortable here. I would highly recommend this place to anyone considering a move.”

Clifford ElliottJul 2025
★★★★★

“The staff is incredibly responsive and attentive, making sure my wife feels comfortable and engaged. The food is always well-prepared and served promptly. I am especially impressed by the activities offered; they really cater to everyone's needs. The environment is clean and well-maintained, and I feel confident in the care provided!”

Ann TrainaFamily member · May 2025
★★★★★

“The management team is incredibly welcoming and attentive, making my husband and I feel right at home from day one. The food is fantastic, with a great variety that keeps me excited for every meal. The activities offered are engaging and cater to all interests and abilities. Overall, the staff is friendly and dedicated, creating a warm and inviting atmosphere!”

Joan SniderFamily member · Apr 2025
★★★★★

“My sister has had a wonderful experience at this senior living place. The management is incredibly supportive and easy to communicate with, making her transition smooth. The dining services are fantastic, with happy staff and great food. The activities calendar is packed with fun options, and the cleanliness of the place is impressive—like a resort! I highly recommend this community for its caring environment and top-notch amenities. I'm grateful to have found such a lovely home for my sister.”

Gale O ConnorFamily member · Feb 2025
★★★★★

“I live at the community and I'd recommend this place highly to anyone. The Director is doing a nice job, there are dishes at dining that are beautiful and perfect, and they're trying to open another restaurant in here, we have movies in the little theater and different exercise classes, and maintenance staff do a good job and typically get to you same day or next day. Furthermore, the drivers are very cordial and nice, and the nurses on duty know what they're doing. I feel safe and comfortable living here.”

Jim HowardResident · Nov 2024
★★★★★

“My mom is at the community and it is excellent. The value for the money is good and it is a top-notch facility. For the price we are paying, it is well worth the service that we have gotten so far. Plus, the management are very responsive to our needs. They took charge as far as helping with whatever questions that we had, they were very involved and we felt like we wouldn't have any kind of issues with getting her in there. The food looks fantastic, they have continuous activities, and it's a very clean and neat facility. Lastly, the care staff have been very responsive with any needs or concerns. They understand that this is a difficult time to put someone into a facility like that. Our biggest concern is her wellbeing and we get almost daily reports from the nurses on how she is doing and they’ve been very proactive and responsive to any of our needs.”

Lenore FreiseFamily member · Aug 2024
★★★★★

“I lived at this community and management was very efficient, prompt with addressing issues, and very friendly. They had excellent food and the variety was good between the three different restaurants. You could start activities at dawn and go until midnight. My unit looked immaculate when I moved in, housekeeping came every two weeks, and if you needed something in between, they were there. Maintenance staff was prompt and friendly, and they had specialists depending on what you needed. The units were very nice and they even had guest suites for people to stay in. I felt safe and comfortable there.”

Louis CappadonaResident · Jul 2024
★★★★★

“Mom recently moved to this place and she is flourishing. Management took the time with us, we never felt pressure and they had a welcome basket setup for her. I've tried the food, the quality and selection is really good, and the servers are amazing. They have a great array of activities and she is participating more than she ever has. The building looks like a first class resort and maintenance staff is responsive. Transportation services are fantastic and help setup appointments. The care staff is knowledgeable, accessible and responsive. It's been the best decision we could've made and I would live there.”

Valentina PrejsnarMar 2024
★★★★★

“We love this community! As far as what you offer and the environment, you get the value for your money there. From a standpoint from someone who was going to retire there, I told anybody I would talk to that this community was the Creme de la Creme of assisted living and retirement communities.”

Johanna StrandquistJan 2024
★★★★★

“Joe in management is an excellent person. He likes people and he wants to be in with the crowd. I think he is great. Stephanie in the healthcare department is great too and so is the other girl. I can get a hold of them very easily. In regards to the dining, everything they make is very good. I like them and I like the servers. The servers in the dining area are like a friend. You ask them what you should choose and they will tell you their opinion and why. I think that is great. The activities are great as well, they have good housekeeping and laundry services. Overall, it's been great!”

Shirley McKeandJan 2024

About the community

Written by Touchmark at the Ranch

Surrounded by the Prescott National Forest on 44 acres of high desert, nearly 60 percent preserved as open space and trails, Touchmark at The Ranch pairs mountain-lodge architecture with resort amenities: an 18,000-square-foot Health & Fitness Club with indoor pool, pickleball and bocce courts, firepit terraces with valley views, and Choice Dining at Charley's Restaurant. An hour from Sedona's red rocks, minutes from historic downtown Prescott.

  • 44 high-desert acres, nearly 60% open space and trails
  • 18,000 sq ft Health & Fitness Club with indoor pool
  • Three lodges including the new Cliff Lodge
  • Pickleball and bocce courts with mountain views
  • Cottages with attached two-car garages and gas fireplaces

Life at Touchmark at the Ranch

Dining

Residents eat in the Heritage and Sterling dining rooms, a breakfast room, Charley's, and a private dining room. Menus change with the seasons, meals are made to order, and the kitchen uses locally sourced ingredients. Under Touchmark's Choice Dining program, independent living residents get a monthly dining credit to use across venues, for guest meals, in-home dining, or private events.

Activities

The {FULL} Life Wellness & Life Enrichment Program sets the calendar, which includes small-group fitness classes led by certified staff, creative workshops, live music in the great room, documentaries with discussion, and trips to local galleries. Residents also volunteer and join resident-led clubs, and the calendar is shaped by what residents ask for. The home page also mentions pickleball, and the gallery shows a putting green.

High Desert ViewsFirepit terraces and floor-to-ceiling windows overlooking the Prescott valley and mountain ranges.

18,000 Sq Ft Fitness ClubAn indoor pool, modern equipment, and certified fitness professionals: one of the region's largest.

Choice DiningCharley's Restaurant, a bistro, and a grand dining room with made-from-scratch seasonal menus.

Full Continuum of CareIndependent living, assisted living, early memory support, and memory care on one campus.

Amenities

  • Health & Fitness Club
  • Pool
  • Spa
  • Group exercise room
  • Theater
  • Putting green
  • Amphitheater
  • Ponderosa Plaza
  • Art studio
  • Library
  • Salon
  • Private dining room

Memory care program

Memory care follows Touchmark's {FULL} Life Care Program, with staff trained in dementia care, in a secured neighborhood called Devonshire built around daily routines. Touchmark also describes an early memory care neighborhood between assisted living and traditional memory care.

Meet the team

Joe BrownExecutive Director
Video
Watch the community’s video

Floor plans

13 layouts from Touchmark at the Ranch’s website. Sizes and prices are as the community lists them; ask which are available now.

Prices

This community does not publish its prices.

Area costs

Assisted Living in Arizona typically starts at $3,450 to $5,250 a month. Based on 88 communities that publish prices. These are area figures, not this community's price.
Independent Living in Arizona typically starts at $3,000 to $5,300 a month. Based on 23 communities that publish prices. These are area figures, not this community's price.

How this page is paid for. Lilisity is operated by Senior Living Alliance. Touchmark at the Ranch is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. The description, features and photos come from the community. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

6Deficiencies cited
4Complaint inspections

Last inspection: Oct 14, 2025. See the record

License

Active, 138 residents

Assisted Living Center-Directed AL11059C.

Nearest emergency room

1.3 miles

Exceptional Community Hospital Prescott.

State inspection record6 deficiencies, 2 enforcement cases
Last inspection
October 14, 2025
Inspections
5, 6 deficiencies cited
Complaint inspections
4, 2 with deficiencies cited
Enforcement cases
2, $2,000 in civil penalties
  • License active since 2019

Enforcement cases

October 14, 2025: compliance (annual) inspection, 2 deficiencies

  • Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
    Based on documentation review and interview, the manager failed to develop a training program for all staff regarding fall prevention and fall recovery, including initial and continued training.
    Plan of correction accepted; correction date given by the community: December 9, 2025
  • Environmental Standards R9-10-820.A.11
    Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were inaccessible to residents.
    Plan of correction accepted; correction date given by the community: December 5, 2025

September 19, 2024: complaint, compliance (annual) inspection, 3 deficiencies

  • Resident Rights R9-10-810.B.1
    Based on record review and interview, the Manager failed to ensure that a resident was treated with dignity, respect and consideration.
    Plan of correction accepted; correction date given by the community: September 20, 2024
  • R9-10-818.E.3 R9-10-818.E.3
    Based on documentation review and interview, the manager failed to ensure that a fire inspection was conducted by the local fire department or the State Fire Marshal according to the time-frame established by the local fire department or the State Fire Marshal.
    Plan of correction accepted; correction date given by the community: October 18, 2024
  • Tuberculosis Screening R9-10-113.A.2.c
    Based on record review and interview, the manager failed to ensure that the health care institution implemented tuberculosis infection control activities that included annually providing training and education related to recognizing the signs and symptoms of tuberculosis (TB) to individuals employed by the health care institution.
    Plan of correction accepted; correction date given by the community: September 20, 2024

February 20, 2024: complaint inspection, 1 deficiency

  • R9-10-816.B.3.b R9-10-816.B.3.b
    Based on record review and interview, the manager failed to ensure that medication administered to a resident was administered in compliance with a medication order.
    Plan of correction accepted; correction date given by the community: March 27, 2024

Other inspection reports

  • June 10, 2025: complaint inspection. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

  • May 23, 2024: complaint inspection. No deficiencies were found during the investigation of complaint AZ00210655 conducted on May 23, 2024.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 138 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Center-Directed
License number
AL11059C
License status
Active
Licensed capacity
138

Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs

How Medicaid pays for care in Arizona

  • Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 1.3 mi, nursing home 3.8 mi, pharmacy 3.5 mi
Nearest hospital with an emergency room
Exceptional Community Hospital Prescott, Prescott. 1.3 miles away, straight line.
Nearest Medicare nursing home
Prescott Village Nursing & Rehabilitation, Prescott. 3.8 miles away, straight line.
Nearest home health agency office
Alaga Healthcare, Prescott. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Yavapai Herbal Services Prescott Valley. 3.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 86301 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Prescott Dialysis, Prescott, 4.4 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Prescott Valley East, Prescott Valley, 4.9 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
14 Medicare hospices tell CMS they serve ZIP code 86301.
Alaga Hospice LLC, office in Prescott, 0.6 miles away, straight line
Good Samaritan Society Prescott Hospice, office in Prescott, 4.1 miles away, straight line
The Pines Hospice, office in Prescott, 4.3 miles away, straight line
Nearest geriatric medicine practice
Neighborhood Outreach Access To Health, Phoenix. 63.1 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Prescott, AZ, risk to homes is greater than 77% of communities in Arizona and 96% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively high, wildfire very high, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in October 2025. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers are on duty during the day and at night?
  4. What happens if care needs increase? When would someone need to move?
  5. What fees are charged at move-in?
  6. How do you tell families about falls, illness or changes?
  7. How long have the executive director and the head of care been here?
  8. Who gives medications, and what training do they have?
  9. For what reasons can a resident be asked to leave?
  10. Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Arizona Department of Health Services, Licensing Services inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 9 questions families ask
What is a continuum of care in senior living communities?

A continuum of care means services adapt as residents' needs change over time. At Touchmark at The Ranch, residents can transition seamlessly from independent living to assisted living or memory care within the same community, without the need to relocate.

Are pets allowed at Touchmark at The Ranch?

Yes. Touchmark welcomes pets in independent and assisted living homes. Residents can have up to two pets, each weighing 30 pounds or less. All pets must be housebroken and well-behaved.

What is included in independent living at Touchmark at The Ranch?

Residents enjoy maintenance-free living, Choice Dining, wellness programs, social activities, and access to on-site amenities like the 18,000-square-foot Health & Fitness Club: all designed to support an active and engaged lifestyle.

What services are included in assisted living?

Assisted living residents receive personalized care plans, chef-prepared meals, housekeeping, life enrichment programs, scheduled transportation, and 24/7 on-site support: all within an engaging and supportive community.

What makes Touchmark's memory care different?

Touchmark's memory care is built on a relationship-based approach. Specially trained teams focus on truly knowing each resident: honoring their life story, preferences, and routines. The community also offers an early memory support neighborhood for those who don't yet need a secure environment.

What type of care does Touchmark at the Ranch provide?

Touchmark at the Ranch is licensed by the state of Arizona for independent living, assisted living in Prescott, Arizona. Its licensed capacity is 138 residents.

Does Touchmark at the Ranch have verified testimonials?

Yes. 20+ residents and family members have shared testimonials about Touchmark at the Ranch through phone interviews verified by Senior Living Alliance.

How much does Touchmark at the Ranch cost?

Assisted Living in Arizona typically starts at $3,450 to $5,250 a month. Based on 88 communities that publish prices. These are area figures, not this community's price. Touchmark at the Ranch does not publish its prices.

How do I contact Touchmark at the Ranch?

Use Touchmark at the Ranch's website, touchmark.com/senior-living/az/prescott/the-ranch, or visit at 3180 Touchmark Boulevard, Prescott, AZ 86301.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

Senior Living Alliance member. Touchmark at the Ranch is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid