Lilisity

Assisted Living

The Retreat at Alameda

1920 West Alameda Road, Phoenix, AZ 85085 · Map
Licensed for 104 residents

State license active
Is this your community? Claim this listing

The Retreat at Alameda is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 104 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
104 residentsLicensed capacity
State licensedAssisted living center-directed
$3,400 to $4,900/moTypical assisted living start in Maricopa County, from 65 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

28Deficiencies cited
12Complaint inspections

Last inspection: Jul 28, 2026. See the record

License

Active, 104 residents

Assisted Living Center-Directed AL11776C.

Nearest emergency room

2.9 miles

Honorhealth Deer Valley Medical Center, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Retreat at Alameda this community104Not publishedActive28 deficiencies, 3 enforcement cases
Legacy Care Home1.5 mi5Not publishedActive3 deficiencies, 0 enforcement cases
Gold Star Care Home1.5 mi10Not publishedActive6 deficiencies, 1 enforcement case
North Star Care Home1.5 mi10Not publishedActive5 deficiencies, 0 enforcement cases
Aly's Senior Living1.6 mi10Not publishedActive0 deficiencies, 0 enforcement cases
State inspection record28 deficiencies, 3 enforcement cases
Last inspection
July 28, 2026
Inspections
12, 28 deficiencies cited
Complaint inspections
12, 8 with deficiencies cited
Enforcement cases
3, $1,500 in civil penalties
  • License active since 2021

Enforcement cases

  • October 14, 2026: Civil Penalty $750 (complete); Notice of Enforcement Action (complete) case closed (complete)
  • December 2, 2025: Civil Penalty $250 (complete) case closed (complete)
  • August 19, 2024: Civil Penalty $500 (complete) case closed (complete)

July 28, 2026: complaint, compliance (annual) inspection, 10 deficiencies

  • Personnel R9-10-806.A.10
    Based on record review, documentation review and interview, the manager failed to ensure before providing personal care services or directed care services to a resident, a caregiver provided documentation of valid cardiopulmonary resuscitation (CPR) training certification specific to adults, for one of seven caregivers sampled. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency.
    Plan of correction submitted; correction date given by the community: July 31, 2026
  • Residency and Residency Agreements R9-10-807.B.1.a-b
    Based on record review and interview, the manager failed to ensure before or at the time of acceptance of an individual, the individual submitted documentation dated within 90 calendar days before the assisted living facility accepted the individual, indicating whether the individual required continuous medical services; continuous or intermittent nursing services; or restraints; and was dated and signed by a physician, registered nurse practitioner, registered nurse, or physician assistant; for one out of eight sampled residents.
    Plan of correction submitted; correction date given by the community: May 12, 2026
  • Service Plans R9-10-808.A.3.b
    Based on record review and interview, the manager failed to ensure that a service plan included the level of service the resident was expected to receive for one of eight sampled residents.
    Plan of correction submitted; correction date given by the community: July 28, 2026
  • Service Plans R9-10-808.A.5.a
    Based on record review and interview, the manager failed to ensure that two of eight sampled residents' written service plans, when initially developed and when updated, were signed and dated by the resident or the resident’s representative.
    Plan of correction submitted; correction date given by the community: August 5, 2026
  • Service Plans R9-10-808.A.5.b
    Based on record review and interview, the manager failed to ensure that two of eight sampled residents' written service plans, when initially developed and when updated, were signed and dated by the manager.
    Plan of correction submitted; correction date given by the community: August 5, 2026
Show all 9
  • Service Plans R9-10-808.C.1.a-g
    Based on record review and interview, the manager failed to ensure a caregiver provided a resident with the assisted living services in the resident's service plan and documented the services provided in the resident's medical record, for one of eight sampled residents.
    Plan of correction submitted; correction date given by the community: August 5, 2026
  • Medical Records R9-10-811.B.1-2
    Based on observation and interview, the manager failed to ensure that safeguards existed to prevent unauthorized access if an assisted living facility maintains residents' medical records electronically.
    Plan of correction submitted; correction date given by the community: August 5, 2026
  • Medical Records R9-10-811.C.18
    Based on record review and interview, the manager failed to ensure a resident’s medical record contained documentation of the resident’s orientation to exits from the assisted living facility required in R9-10-819(B), for two of eight residents.
    Plan of correction submitted; correction date given by the community: August 2, 2026
  • and 2 more in the report

May 5, 2026: complaint inspection, 3 deficiencies

  • Personnel R9-10-806.A.8.a-b
    Based on documentation review, record review, and interview, the manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for one of two caregivers sampled. The deficient practice posed a potential TB exposure risk to residents.
    Plan of correction accepted; correction date given by the community: June 3, 2026
  • Residency and Residency Agreements R9-10-807.A.1-2
    Based on documentation review, record review, and interview, a manager failed to ensure that a resident provides evidence of freedom from infectious tuberculosis before or within seven calendar days after the resident’s date of occupancy, and as specified in R9-10-113 for seven of seven records sampled. The deficient practice posed a risk.
    Plan of correction accepted; correction date given by the community: May 26, 2026
  • Memory Care Services R9-10-816.B
    Based on record review and interview, the manager failed to ensure that staff obtained a certificate of completion, as specified in R9-10-126, which requires staff to complete a minimum of eight hours of initial memory care services training within the first 30 days of hire or provide a copy of a qualifying certificate of completion. The deficient practice posed a risk if the individuals were not qualified to provide the required memory care services.
    Plan of correction accepted; correction date given by the community: June 24, 2026

August 22, 2025: complaint inspection, 5 deficiencies

  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
    Based on record review, documentation review, and interview, the manager of an assisted living center who contacted emergency responders on behalf of a resident failed to provide the emergency responders with a written document that included all information required in A.R.S. § 36-420.04, for one of four residents sampled. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
    Plan of correction accepted; correction date given by the community: October 10, 2025
  • Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
    Based on documentation review, record review, and interview, the manager failed to ensure that an assisted living center maintained a copy of the document provided to the emergency responders and documentation of the actions required for a period of two years after the date of the emergency. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
    Plan of correction accepted; correction date given by the community: October 10, 2025
  • Administration R9-10-803.K.1
    Based on documentation review, record review, and interview, the manager failed to provide written notification to the Department of a resident's death, if the resident's death was required to be reported according to A.R.S. § 11-593, within one working day after the resident's death. The deficient practice posed a risk, if the Department was not informed of a resident's death, and was unable to assess a potential danger to other residents at the facility.
    Plan of correction accepted; correction date given by the community: October 10, 2025
  • Residency and Residency Agreements R9-10-807.D.1-10
    Based on record review and interview, the manager failed to ensure a documented residency agreement was available for one of four residents sampled. The deficient practice posed a risk if the resident was not informed of the terms of residency.
    Plan of correction accepted; correction date given by the community: October 1, 2025
  • Residency and Residency Agreements R9-10-807.F.1.a-c
    Based on record review and interview, the manager failed to ensure one of four residents sampled received a copy of the policy and procedure on health care directives at the time of acceptance.
    Plan of correction accepted; correction date given by the community: October 1, 2025

March 24, 2025: complaint inspection, 1 deficiency

  • Medical Records R9-10-811.B.1-2
    Based on observation and interview, the manager failed to ensure safeguards exist to prevent unauthorized access if an assisted living facility maintains residents' medical records electronically.
    Plan of correction accepted; correction date given by the community: April 17, 2025

Inspections with no deficiencies listed

  • July 16, 2026: complaint inspection. An on-site investigation of complaints 00176828 and 00176816 was conducted on July 16, 2026, and documentation review was completed on July 21, 2026. No deficiencies were cited.
  • June 2, 2026: complaint inspection. An on-site investigation of complaint 00169821 was conducted on June 2, 2026, and no deficiencies were found.
  • May 11, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00169036 and 00169028 conducted on May 11, 2026.
  • February 23, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00159628 and 00159765 conducted on February 23, 2026.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 104 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Assisted Living Center-Directed
License number
AL11776C
License status
Active
Licensed capacity
104

Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs

How Medicaid pays for care in Arizona

  • Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 2.9 mi, nursing home 5.4 mi, pharmacy 2.5 mi
Nearest hospital with an emergency room
Honorhealth Deer Valley Medical Center, Phoenix. 2.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Acacia Health Center, Phoenix. 5.4 miles away, straight line.
Nearest home health agency office
Valley Home Care, LLC, Phoenix. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 2.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 85085 as metropolitan (metropolitan core).
Dialysis within 15 miles
032587 Deer Valley Dialysis (Fmc), Phoenix, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Arrowhead Lakes Dialysis Center, Glendale, 4.6 miles away, straight line (CMS rating 3 of 5 stars)
032647-Fmc North Mountain, Phoenix, 5.0 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
53 Medicare hospices tell CMS they serve ZIP code 85085.
United Hospice & Palliative Care Of Arizona, office in Phoenix, 0.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Stillwater Hospice, office in Phoenix, 1.0 mile away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of The West, office in Phoenix, 1.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Neighborhood Outreach Access To Health, Phoenix. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
Wildfire risk to homes
In Phoenix, AZ, risk to homes is greater than 55% of communities in Arizona and 85% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively moderate, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in July 2026. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers are on duty during the day and at night?
  4. What happens if care needs increase? When would someone need to move?
  5. What fees are charged at move-in?
  6. How do you tell families about falls, illness or changes?
  7. How long have the executive director and the head of care been here?
  8. Who gives medications, and what training do they have?
  9. For what reasons can a resident be asked to leave?
  10. Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Arizona Department of Health Services, Licensing Services inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does The Retreat at Alameda provide?

The Retreat at Alameda is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 104 residents.

Does Lilisity rate The Retreat at Alameda?

No. We publish state licensing details for The Retreat at Alameda but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Retreat at Alameda cost?

Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. The Retreat at Alameda does not publish its prices.

How do I contact The Retreat at Alameda?

Use The Retreat at Alameda's website, stellarliving.com/communities/the-retreat-at-alameda-senior-assisted-living-phoenix-arizona, or visit at 1920 West Alameda Road, Phoenix, AZ 85085.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid