Sun City West, Assisted Living & Memory Care

Last inspection

July 23, 2026

Inspections

9, 19 deficiencies cited

Complaint inspections

9, 6 with deficiencies cited

Enforcement cases

7, $17,900 in civil penalties

• License active since 2018

Enforcement cases

• September 30, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
• June 9, 2025: Civil Penalty $1,000 (complete) case closed (complete)
• November 5, 2024: Civil Penalty $1,250 (complete) case closed (complete)
• September 30, 2024: Civil Penalty $1,000 (complete) case closed (complete)
• August 27, 2024: Civil Penalty $250 (complete) case closed (complete)

July 23, 2026: complaint, compliance (annual) inspection, 4 deficiencies

• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure that a caregiver who was expected to have more than eight hours per week of direct interaction with residents, provided evidence of freedom from infectious tuberculosis (TB) on or before the date the individual began providing services at or on behalf of the assisted living facility for one of two employees sampled. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: September 30, 2026
• Service Plans R9-10-808.A.3.f
  Based on observation, record review, and interview, the manager failed to ensure a resident had a documented service plan that included, for a resident who would be storing medication in the resident’s bedroom or residential unit, how the medication would be stored and controlled.
  Plan of correction accepted; correction date given by the community: September 30, 2026
• Memory Care Services R9-10-816.A.3.a-c
  Based on record review and interview, the manager failed to ensure a medical practitioner evaluated a resident within 30 days before acceptance and at least once every six months throughout the duration of the resident's need for memory care services, reviewed the facility's scope of services, and signed and dated a determination stating the resident's needs could be met or were being met by the facility, for two of two sampled residents receiving memory care services.
  Plan of correction accepted; correction date given by the community: September 30, 2026
• Medication Services R9-10-817.A.1.a-g
  Based on observation, record review, documentation review, and interview, the manager failed to ensure that policies and procedures for monitoring a resident who self-administered medication were followed for two of eight residents sampled. The deficient practice posed a health and safety risk to the resident.
  Plan of correction accepted; correction date given by the community: September 30, 2026

April 28, 2025: complaint inspection, 2 deficiencies

• Medication Services R9-10-816.B.3.b
  Based on record review and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of three residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: May 15, 2025
• Medication Services R9-10-816.B.3.c
  Based on record review and interview, the manager failed to ensure a medication administered to a resident was accurately documented in the resident's medical record, for one of three residents reviewed. The deficient practice posed a health and safety risk to the resident.
  Plan of correction accepted; correction date given by the community: May 15, 2025

September 20, 2024: complaint, compliance (annual) inspection, 4 deficiencies

• Service Plans R9-10-808.C.1.g
  Based on documentation review, record review and interview, the manager failed to ensure the caregiver documented the services provided in the resident's medical record, for one of six residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan and the Department was provided false or misleading documentation.
  Plan of correction accepted; correction date given by the community: October 16, 2024
• R9-10-816.B.3.b R9-10-816.B.3.b
  Based on record review and interview, the manager failed to ensure a resident's medication was administered in compliance with a medication order for two of six residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: October 16, 2024
• R9-10-818.D.2.f R9-10-818.D.2.f
  Based on record review and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver documented any action taken to prevent the incident from occurring in the future, for one of four residents reviewed who had an incident resulting in the resident needing medical services. The deficient practice posed a health and safety risk.
  Plan of correction accepted; correction date given by the community: October 16, 2024
• R9-10-819.A.1.b R9-10-819.A.1.b
  Based on observation and interview, the manager failed to ensure the premises at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: October 16, 2024

August 28, 2024: complaint inspection, 4 deficiencies

• Personnel R9-10-806.A.2.b
  Based on observation and interview, the manager failed to ensure an assistant caregiver interacted with residents under the supervision of a manager or caregiver, for one of one assistant caregiver reviewed. The deficient practice posed a risk as the individual was not qualified to provide the required services unsupervised.
  Plan of correction accepted; correction date given by the community: September 15, 2024
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, for one of four caregivers and assistant caregivers reviewed, the manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis (TB), as required by R9-10-113. The deficient practice posed a potential health and safety risk of TB exposure to residents and staff.
  Plan of correction accepted; correction date given by the community: September 15, 2024
• Personnel R9-10-806.A.10
  Based on record review, documentation review, and interview, for two of four caregivers and assistant caregivers reviewed, the manager failed to ensure a caregiver provided documentation of first aid (FA) training. The deficient practice posed a health and safety risk to residents if caregivers did not have FA training.
  Plan of correction accepted; correction date given by the community: September 15, 2024
• Service Plans R9-10-808.A.5.a-d
  Based on record review and interview, for one of two residents reviewed, who received personal care services, the manager failed to ensure a written service plan was updated, signed and dated, at least once every six months. The deficient practice posed a health and safety risk to residents if the service plans were not reviewed and updated to include services to be provided for the resident to address the resident's current condition.
  Plan of correction accepted; correction date given by the community: September 15, 2024

Other inspection reports

• February 23, 2026: complaint inspection. This Statement of Deficiencies (SOD) supersedes the SOD sent on March 10, 2026. The following deficiency was found during the on-site investigation of complaint 00159589 conducted on February 23, 2026. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• January 7, 2025: complaint inspection. An on-site investigation of complaint AZ00221486 was conducted on January 7, 2025, and no deficiencies were cited :
• January 12, 2024: complaint inspection. No deficiencies were found during the on-site investigation of complaint AZ00201118 and AZ002005152 conducted on January 12, 2024 through January 16, 2024.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 99 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.